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DCH Honda of Mission Valley

San Diego, CA

4.8
594 Reviews
Call Dealership (619) 717-8658
View Awards

5812 Mission Gorge Rd

San Diego, CA

92120

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594 Reviews of DCH Honda of Mission Valley

December 09, 2024

Friendly and great customer service! I prefer driving to this dealership than the one in my city. More

by alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Lara
Report | Print
Dec 09, 2024 -

DCH Honda of Mission Valley responded

That means a lot to us that you're willing to make the drive, Alexis! Thank you for being a valued customer at DCH Honda of Mission Valley!

December 09, 2024

Our sales person was great and very professional. I have leased two vehicles at this location and am very pleased with both vehicles. More

by richsynnott444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff McPike
Report | Print
Dec 10, 2024 -

DCH Honda of Mission Valley responded

Thank you for sharing your experience with us! We're delighted to hear that our team at DCH Honda of Mission Valley has consistently provided great service. Enjoy your vehicles, and we look forward to assisting you again in the future!

December 08, 2024

The service advisor was great, he was efficient with my car maintenance and had everything finished in a timely manner. More

by Annienguyenschulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai Cabigon
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Dec 09, 2024 -

DCH Honda of Mission Valley responded

We love to hear that our service advisor provided efficient and timely maintenance for your car at DCH Honda of Mission Valley. Thanks for sharing your experience, Annie!

December 07, 2024

Never responded to my phone calls re: questions re: my appointment! Wrote wrong mileage twice.. More

by jjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph DeLaCruz, Crystal Alcaide
Report | Print
Dec 10, 2024 -

DCH Honda of Mission Valley responded

Hello, I'm so sorry for our lack of communication and any discrepancies in the mileage. Please contact me below so I can learn more about this and attempt to make things right. Thank you. William Haas - Service Manager - williamhaas@dchhondaofmissionvalley.com

December 07, 2024

They checked me in quickly and repaired my vehicle. I checked on some extra parts And the parts guys were thoughtful and understanding. More

by leCarOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Elton, Cesar Armas, Crystal Alcaide
Report | Print
Dec 09, 2024 -

DCH Honda of Mission Valley responded

It's awesome knowing your visit went smoothly and our team at DCH Honda of Mission Valley provided thoughtful service. Thank you for sharing your experience, and we look forward to assisting with any future needs!

December 06, 2024

Would definitely recommend this dealership. Ryan Kiinkel helped us get in to our new car with no stress at all. …. Till our next vehicle purchase😊 More

by monsy_xc3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkel
Report | Print
Dec 09, 2024 -

DCH Honda of Mission Valley responded

Thanks for taking the time to share how Ryan made your car-buying experience stress-free at DCH Honda of Mission Valley! We appreciate the recommendation, and we look forward to assisting with your next vehicle purchase. 🚗

December 06, 2024

Great customer service. Anthony was able to fit my car at the last minute and provide a Lyft ride to and from my home. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Schaffer
Report | Print
Dec 09, 2024 -

DCH Honda of Mission Valley responded

It was our pleasure to fit you in, George! Thanks for the 5 stars and kind words about Anthony!

December 06, 2024

Easy to make appointment. Service staff are welcoming. No lines. Kept up to date with texts. More

by Tshealy90
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alcaide
Report | Print
Dec 06, 2024 -

DCH Honda of Mission Valley responded

It was a pleasure serving you at DCH Honda of Mission Valley! Thanks for the kind words and five stars; it means a lot!

December 06, 2024

Tony Schaffer in service is the best employee you could ask for. He is always professional and patient . He has the best customer service skills. The most important is he is honest and on point. He als More

by collard.carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Schaffer
Report | Print
Dec 06, 2024 -

DCH Honda of Mission Valley responded

Thank you for highlighting Tony's exceptional service at DCH Honda of Mission Valley, Carmen! We're pleased to hear that his professionalism and honesty made a positive impact on your experience. Providing convenient services like Lyft is just one way we aim to enhance our customer care.

December 06, 2024

Anthony Schaffer is a good service technician. He has excellent customer service skills and I always seek him out when I have service needs. More

by normkab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Schaffer
Report | Print
Dec 09, 2024 -

DCH Honda of Mission Valley responded

Thank you for sharing your positive experience with Anthony! We're glad to hear he consistently provides excellent service. If there's anything else we can do in the future to earn a full five stars, please feel free to reach out to me so I can improve your visit, thank you. William Haas - Service Manager - williamhaas@dchhondaofmissionvalley.com

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