DCH Honda of Mission Valley
San Diego, CA
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576 Reviews of DCH Honda of Mission Valley
First time buying a car Elvis reached out to me by phone to set-up an appointment, which made it feel like they wanted to help me and they were able to bring me in immediatel Elvis reached out to me by phone to set-up an appointment, which made it feel like they wanted to help me and they were able to bring me in immediately. Elvis, Derek and Jimmy were very nice and worked really hard and spent hours with me to get me the car I needed. More
Great experience The salespeople here as well as the service people are great. They go out of their way to understand your needs and help you achieve them. I've been c The salespeople here as well as the service people are great. They go out of their way to understand your needs and help you achieve them. I've been coming here for over 12 years have bought 4 cars from them, and wouldn't go anywhere else. No pressure sales. More
Highly recommend DCH Honda! The Salesman I dealt with, Bijan Mirfakharai, was very easy to work with and answered all my questions and concerns promptly. I got exactly the car I The Salesman I dealt with, Bijan Mirfakharai, was very easy to work with and answered all my questions and concerns promptly. I got exactly the car I wanted in the right color and the best price among several local Honda dealerships. Both he and Saad Shammas made the buying process easy and stress-free. Next time I buy a Honda, I'll be coming back to DCH. More
Service Department Great service. Very friendly and accommodating to my needs. Going out of the way to make me important. Will recommend this place to all my friends. Great service. Very friendly and accommodating to my needs. Going out of the way to make me important. Will recommend this place to all my friends. More
Great Service! Erik helped me out. Super attentive and his time estimates were on point. He followed up throughout the day and took care of my ride to work. Service Erik helped me out. Super attentive and his time estimates were on point. He followed up throughout the day and took care of my ride to work. Service was just super expensive. I think $200 for an oil change is a bit excessive. But that’s out of Erik’s control, so not on him! More
Wheel well issue and outstanding and timely repairs On a Thursday Afternoon the left front wheel well liner slipped down and was rubbing on the wheel and the road. I was able to limp home and called to On a Thursday Afternoon the left front wheel well liner slipped down and was rubbing on the wheel and the road. I was able to limp home and called to make an appointment. I got right in for the next morning and dropped it off with Crystal. She was very helpful and told me that once they got the car up in the air she could give me an idea of cost. She also recommended some regular maintenance that should/could be done while it was there. She didn’t pressure me to do anything beyond what was needed and kept me in the loop as far as estimated costs and timeline. It is hard to be without your car but the repairs were done before noon on Saturday and the people at DCH Honda made me feel very welcomed. I try to do all my maintenance with them and it is great to have then in the neighborhood. Thanks. More
Low Tire Pressure The icon came on the dash notifying us that the tires needed air. We added air to the specs stated on the tire and thereby overfilled the tire! Also The icon came on the dash notifying us that the tires needed air. We added air to the specs stated on the tire and thereby overfilled the tire! Also didn't know that the dash board alerts needed to be recalibrated to disappear. DCH reset tire pressure to the specs listed on the vehicle's door and reset the dash notice. And did so at no charge., Thank you DCH! More
Great guys. Great team. These guys have excellent customer service. I would definitely work with them again. From my inquiries online to working with them in person, it was t These guys have excellent customer service. I would definitely work with them again. From my inquiries online to working with them in person, it was top notch every step of the way. More
Excellent Service The process of getting an oil change and tire rotation without an appointment was fast, convenient, and the staff were very friendly (especially at 6: The process of getting an oil change and tire rotation without an appointment was fast, convenient, and the staff were very friendly (especially at 6:45am on a Saturday)! Eric in the service department was very helpful and thoroughly explained everything before and after my service was complete! The waiting area was comfortable, clean, and yes- I ate the free popcorn for breakfast! Would highly recommend DCH Honda Mission Valley! More
Good service. Joseph was my service writer. He was very respectful and professional. He kept me informed of the status. I did want to comment on the cashier. U Joseph was my service writer. He was very respectful and professional. He kept me informed of the status. I did want to comment on the cashier. Unfortunately she is not as professional as the cashier I have worked with in the past. She was socializing with other workers when I went to the desk. And instead of giving me her full attention right away she completed her socializing before she gave me her full attention. Also I didn't appreciate her lack of discretion when she announced very loudly the total for my bill.. I would appreciate more some discretion and respect for my privacy. More