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DCH Honda of Mission Valley

San Diego, CA

4.8
576 Reviews

5812 Mission Gorge Rd

San Diego, CA

92120

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576 Reviews of DCH Honda of Mission Valley

September 25, 2019

First time buying a car Elvis reached out to me by phone to set-up an appointment, which made it feel like they wanted to help me and they were able to bring me in immediatel More

by Bri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy, Derek Hattox, Elvis Carter
Sep 25, 2019 -

DCH Honda of Mission Valley responded

Hi Bri, Thanks so much for the positive review, and for letting people know about your recent visit with us! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received! We hope you're enjoying your new ride! Regards Jeff Chapin General Sales Manager jchapin@dchusa.com

September 23, 2019

Great experience The salespeople here as well as the service people are great. They go out of their way to understand your needs and help you achieve them. I've been c More

by Paulc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Jeff Chapin, Derek Hattox, Ana Valencia, Dianne Agustin Gomez, Daniel Meador
Sep 23, 2019 -

DCH Honda of Mission Valley responded

Hi Paul, we love having you as a part of our family and we are even happier to hear that we always give you a 5-star visit! We appreciate you letting us know how we're doing and we hope to see you again. Regards Jeff Chapin General Sales Manager jchapin@dchusa.com

September 22, 2019

Highly recommend DCH Honda! The Salesman I dealt with, Bijan Mirfakharai, was very easy to work with and answered all my questions and concerns promptly. I got exactly the car I More

by Jack S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad Shammas, Bijan Mirfakhrai
Sep 23, 2019 -

DCH Honda of Mission Valley responded

Thank you so much for the kind words, Jack! We're pleased to hear that you received nothing but the best, and we're happy that you went home happy! Please contact us, or our team again with any questions or concerns! Take care! Regards Jeff Chapin General Sales Manager jchapin@dchusa.com

September 22, 2019

Service Department Great service. Very friendly and accommodating to my needs. Going out of the way to make me important. Will recommend this place to all my friends. More

by CRV.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Valencia
Sep 23, 2019 -

DCH Honda of Mission Valley responded

We greatly appreciate your outstanding review. We are so pleased to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit! Regards, Scott Bada Service Manager SBada@dchusa.com

September 22, 2019

Great Service! Erik helped me out. Super attentive and his time estimates were on point. He followed up throughout the day and took care of my ride to work. Service More

by Jbenko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Gomez
Sep 23, 2019 -

DCH Honda of Mission Valley responded

We can't tell you how nice it feels to hear that Erik went above and beyond to make sure your experience here was a memorable one. Should you like to discuss our pricing or anything else, please feel free to contact me. Regards, Scott Bada Service Manager SBada@dchusa.com

September 21, 2019

Wheel well issue and outstanding and timely repairs On a Thursday Afternoon the left front wheel well liner slipped down and was rubbing on the wheel and the road. I was able to limp home and called to More

by Thom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Alcaide
Sep 23, 2019 -

DCH Honda of Mission Valley responded

Hi Thom, We couldn't be more grateful that you took the time to write this review about your last visit with us! We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle! Hope to see you back again soon! Regards, Scott Bada Service Manager SBada@dchusa.com

September 21, 2019

Low Tire Pressure The icon came on the dash notifying us that the tires needed air. We added air to the specs stated on the tire and thereby overfilled the tire! Also More

by shbanks
Recommend Dealer
Yes
Employees Worked With
Ana Valencia
Sep 23, 2019 -

DCH Honda of Mission Valley responded

We're so pleased to read your encouraging review! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Scott Bada Service Manager SBada@dchusa.com

September 20, 2019

Great guys. Great team. These guys have excellent customer service. I would definitely work with them again. From my inquiries online to working with them in person, it was t More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Chapin, John Le, Scott Bada , Bijan Mirfakhrai, Elvis Carter
Sep 23, 2019 -

DCH Honda of Mission Valley responded

Hi Chris, Thanks for the great review! It gives us great pride knowing that our team took such good care of you! We appreciate your feedback and hope to see you again! Regards, Scott Bada Service Manager SBada@dchusa.com

September 20, 2019

Excellent Service The process of getting an oil change and tire rotation without an appointment was fast, convenient, and the staff were very friendly (especially at 6: More

by Brittany S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Gomez
Sep 20, 2019 -

DCH Honda of Mission Valley responded

Your opinion means the most to us, Brittany. We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. We're here for all of your vehicle needs! Feel free to let us know if you need anything in the future! Regards, Scott Bada Service Manager SBada@dchusa.com

September 20, 2019

Good service. Joseph was my service writer. He was very respectful and professional. He kept me informed of the status. I did want to comment on the cashier. U More

by zniasy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier - i don't know her name., Joseph De La Cruz
Sep 23, 2019 -

DCH Honda of Mission Valley responded

We can’t thank you enough for your positive review! Joseph is a valued member of our team over here at DCH Honda Mission Valley, and we're thrilled to hear he was able to take such great care of you. Please don't hesitate to contact me should you like to discuss your interaction with one of our team members from your previous visit. I'm here to help. Regards, Scott Bada Service Manager SBada@dchusa.com

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