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DCH Honda of Mission Valley

San Diego, CA

4.8
603 Reviews

5812 Mission Gorge Rd

San Diego, CA

92120

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603 Reviews of DCH Honda of Mission Valley

January 21, 2020

Fast and friendly service every time. I never feel cheated on the price or the services I receive and am always satisfied with the results. Everyone you interact with in the service department is happ More

by CorneliusHondaCivic
Recommend Dealer
Yes
Employees Worked With
Anthony Schaffer, Erik Gomez
Jan 21, 2020 -

DCH Honda of Mission Valley responded

Hi Cornelius, We're so grateful for this 5-Star Review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Regards, Scott Bada Service Manager SBada@dchusa.com

January 15, 2020

Great customer service from Joyce Poblete! I just leased my second vehicle from DCH Honda of Mission Valley and was extremely pleased with the entire experience once again. Joyce Poblete was ea More

by kakraemer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joyce Poblete
Jan 15, 2020 -

DCH Honda of Mission Valley responded

It was a pleasure to hear that Joyce helped make your car-leasing experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards Jeff Chapin General Sales Manager jchapin@dchusa.com

January 15, 2020

Great experience Sales agent Elvis Carter was very willing to aggressively price the specific car I wanted (and eventually bought) relative to all other dealerships (~ More

by lazerbeam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, 1 of the floor managers, finance guy, young woman at front desk, etc. all very pleasant, Elvis Carter
Jan 15, 2020 -

DCH Honda of Mission Valley responded

Thank you so much for the positive feedback. We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Elvis provided just that to you. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards Jeff Chapin General Sales Manager jchapin@dchusa.com

January 11, 2020

Toni with Online Sales is great! Toni helped us when we searched for vehicles online. He was very responsive and accommodating. Giving us the best deal we could find. Thanks Toni! More

by Lancs21792
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Alonzo
Jan 13, 2020 -

DCH Honda of Mission Valley responded

Wow! We cannot thank you enough for your thoughtful review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Toni provided just that to you. Regards, Scott Bada Service Manager SBada@dchusa.com

January 04, 2020

Outstanding Customer Service All of the employees are friendly and helpful. I appreciate the efforts that DCH Honda Mission Valley has taken to try to resolve a warranty issue. More

by LCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Valencia, Erik Gomez
Jan 06, 2020 -

DCH Honda of Mission Valley responded

Thanks for taking the time to share your experience with us! We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. Regards, Scott Bada Service Manager SBada@dchusa.com

December 28, 2019

Erik and his team are the best!!!! Erik is always able to get me in for my service appointments and accommodate me according to my schedule. Not to mention, my services are ALWAYS completed on time, with the More

by Oneida
Recommend Dealer
Yes
Employees Worked With
Erik Gomez
Jan 02, 2020 -

DCH Honda of Mission Valley responded

Thanks for taking the time to leave your feedback, we sincerely value your business and look forward to your next visit! Regards, Scott Bada Service Manager SBada@dchusa.com

December 27, 2019

Frank Moreno my service advisor in the service department provided excellent service. He was knowledgeable and honest with his recommendations with my vehicle needs. The service process was convenient. More

by Jahoo619
Recommend Dealer
Yes
Employees Worked With
Frank Moreno
Jan 02, 2020 -

DCH Honda of Mission Valley responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to visit us if you need anything else. Regards, Scott Bada Service Manager SBada@dchusa.com

December 18, 2019

Thank you once again to Anthony Schaffer for his quick assistance and excellent customer service. He is very helpful and extremely professional. Little comment on car wash: it wasn’t done very well. Dir More

by Fernando
Recommend Dealer
Yes
Employees Worked With
Anthony Schaffer
Dec 18, 2019 -

DCH Honda of Mission Valley responded

Hi Fernando, We're happy to hear that you had an overall positive experience with us. Anthony is a valued member on our team and we're thrilled to hear he was able to take such great care of you. Your feedback is greatly appreciated regarding the car wash, and we'll be sure to take that into account. Should you like to discuss this or anything else further, please feel free to contact me. Regards, Scott Bada Service Manager SBada@dchusa.com

December 17, 2019

Service Dept Angel was beyond helpful in making sure that I had transportation to and from the dealership when my Element had to be kept over night. More

by donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel - service dept
Dec 17, 2019 -

DCH Honda of Mission Valley responded

Hi Donna, We appreciate you taking the time to leave this thoughtful review. It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. If we can help you out with anything else, please let us know. We hope to see you again soon. Regards, Scott Bada Service Manager SBada@dchusa.com

December 14, 2019

Frank was amazing! He made my experience so great and got me in and out in a short period of time. He’s helped me out and made me experience nice! More

by jordyn.crandall
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 16, 2019 -

DCH Honda of Mission Valley responded

Hi Jordyn, We couldn't be happier to see that Frank went above and beyond to provide you with a quality experience. Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Scott Bada Service Manager SBada@dchusa.com

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