DCH Honda of Mission Valley

great job spoke with crystal, made appointment and had my battery replaced quickly. service department and cashier were outstanding. will be back for all my s spoke with crystal, made appointment and had my battery replaced quickly. service department and cashier were outstanding. will be back for all my servicing. thanks again More

Battery replacement Outstanding support via phone with Erik and on arrival. Process was done with quality service and thanks for great service. We will continue to seek Outstanding support via phone with Erik and on arrival. Process was done with quality service and thanks for great service. We will continue to seek support for vehicle repair from DCH Honda of Mission Valley. More

Oil change & tire rotation The attendant that greeted me when I drove into the service station was friendly & helpful. My service guy Anthony listened to what I needed done , ga The attendant that greeted me when I drove into the service station was friendly & helpful. My service guy Anthony listened to what I needed done , gave me an approximate time my car would be ready . Everything was done as asked & in the time frame promised. This was my first time to this dealership & there weren't many people there because of the current situation but hopefully this is how it is always run. More

Latest Service 3-20-20 I had my 2018 Honda Accord in for service yesterday. As seniors my wife & I enjoy the car but we have very low mileage. Our Service Rep Erik Gomez und I had my 2018 Honda Accord in for service yesterday. As seniors my wife & I enjoy the car but we have very low mileage. Our Service Rep Erik Gomez understands our needs in service and has always taken good care of us. More

Came back again this week to complete the work that needed to be done (my fault, not their's). Once again had a great experience. I was told how long it would take, offered shuttle service and snacks w needed to be done (my fault, not their's). Once again had a great experience. I was told how long it would take, offered shuttle service and snacks while it waited. My serviceman, Erick was polite and professional. He and the mechanics got me on my way a little sooner than promised, allowing me to get to my next stop without rushing. I have another dealership less than 5 miles away from my home, but I keep coming back to DCH because the employee and service are great! Not just once, but every time. Thank you! More

My visit with the service department and Mr. Angel Herrera was very excellent. This is the first time I was explained in detail what my car needed and why this need was important. Mr. Herrera helped m Herrera was very excellent. This is the first time I was explained in detail what my car needed and why this need was important. Mr. Herrera helped me prioritize what service to choose based off my budget and what would keep my car running efficiently. The wait time for my service was very speedy and even after the service was completed Mr. Herrera explained how the service went instead of just handing me the summary of service like other Service Advisors have done in the past. I appreciated that Mr. Herrera made me feel like I was being HELPED versus trying to get me to do more services on my car for more money. Being a 26 year old woman who lives on her own and knows nothing about cars I can appreciate this type of care and I will be requesting to be assisted by Mr. Herrera only in the future. More

Was in and out in record time. Eric was friendly and knowledgeable, told me my options and when I needed to postpone part of the service due to time and money restraint, he didnt push and simply said th knowledgeable, told me my options and when I needed to postpone part of the service due to time and money restraint, he didnt push and simply said that he can make an appointment for whenever I'm ready. I'll be back next week because of the courtesy he extended. Thank you guys! More

Crystal Alcaide was very helpful and personable, she was clear and explained what my car needed . Also she called my to update me and my car was serviced quickly, thank you! clear and explained what my car needed . Also she called my to update me and my car was serviced quickly, thank you! More