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145 Reviews of DCH Freehold Toyota - Service Center
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October 21, 2011
A pleasure to work with. Accommodating to our schedule and all of our needs. The work was done timely and we were informed each step of the way. and all of our needs. The work was done timely and we were informed each step of the way. More
by pcconsulting
Employees Worked With
Jason Stone
Helpful October 21, 2011
Jason was very couteous and knowledgeable. The work was accomplished in a reasonable amount of time. The price was also reasonable. The cashier was very friendly and courteous. My overall experience was ve accomplished in a reasonable amount of time. The price was also reasonable. The cashier was very friendly and courteous. My overall experience was very good. More
by blackeagle
Employees Worked With
Jason Stone
October 20, 2011
Jason bent over backwards to make sure I got the best service possible and to make sure that all that needed to be done was done. My only beef wasn't with Jason at all, but apparently in the past due service possible and to make sure that all that needed to be done was done. My only beef wasn't with Jason at all, but apparently in the past due to a battery issue my alarm and remote start were unplugged and now it could cost serious $$ to get it fixed because Toyota can't re-hook it up or fix it etc. I also had a window recall a while back and though Toyota takes NO responsibility for this either, the drivers window gaskets been leaking air at high velocity ever since that day. I always go to Toyota for just about everything, but these are the only complaints I could come up with. More
by psychomagi
Employees Worked With
Jason Stone
October 20, 2011
Excellent customer service. Clear and concise explanation of the problem w my car, and was on target with how long it would take to fix it while I waited. Went about as smoothly as a trip the the car dealer of the problem w my car, and was on target with how long it would take to fix it while I waited. Went about as smoothly as a trip the the car dealer service area can go. More
by amylricciardi
Employees Worked With
Jason Stone,
October 20, 2011
Could not be happier dealing such a professional staff. They listen to your every detail and need, know what you are experiencing because, they have been in your sitation at one time or another, and want e They listen to your every detail and need, know what you are experiencing because, they have been in your sitation at one time or another, and want everything to go smooth so that you get your Car back on time. Jerry in Service is a pleasure to deal with. More
by HERMANCLOTT
Employees Worked With
Jerry Rechtman
October 17, 2011
The dealership has always been a pleasant experience. It has always been easy to get service appointments, sometimes immediately available. I purchased my Toyota from Freehold Toyota and prefer to get all s has always been easy to get service appointments, sometimes immediately available. I purchased my Toyota from Freehold Toyota and prefer to get all service from the same dealer. Jerry Rechtmen was my Service Adviser on this recent visit. He was helpful from the sign in until the job was complete. He had several suggestions for additional service which I added to my maintenance. I will ask for Jerry for my next service visit. Terrence Brain More
by terrystoyota
Employees Worked With
Jerry Rechtman
October 15, 2011
Cory has been so helpful like always, I started my car after work and I got a check engine light on. I called Cory on my way home from work and left him a message about what had happened. Cory called me after work and I got a check engine light on. I called Cory on my way home from work and left him a message about what had happened. Cory called me at home the next morning and asked me when I could bring in my car so they could check it out for me. He got me in on a Saturday morning and gave me a loaner car to use to get to work. That is great service, I highly recomend this dealer for all of your cars needs. More
by ecohen01
Employees Worked With
Cory Dhal
September 09, 2011
Service is always friendly,done on schedule and correctly. The extra service hours are a great thing. I've been using this service for 6 years, and always found it exceptional. correctly. The extra service hours are a great thing. I've been using this service for 6 years, and always found it exceptional. More
by Dave D
Employees Worked With
Can't remember
June 29, 2011
The dealership service department does a very good job at competitive prices. They have a nice waiting room with WLAN, television, and refreshments. My only complaint is they recommended some additional serv competitive prices. They have a nice waiting room with WLAN, television, and refreshments. My only complaint is they recommended some additional service items. More
by pkapsales
Employees Worked With
Don't remember
June 27, 2011
I have been dealing with car dealerships for some 50 years in three different states, and I have never experienced greater service than at DCH Freehold Toyota Scion. They truly put you in the driver's years in three different states, and I have never experienced greater service than at DCH Freehold Toyota Scion. They truly put you in the driver's seat in regard to customer service and accommodate you in every way, like squeezing you in to a time slot when you suddenly need it. I have always been thankful with their quality of service; I have over 90,000 miles on my current Toyota, and I've never had a real problem. They are sincerely friendly and it never seems like an act. Nearly all of the service staff have been there for many years and obviously are truly experienced. As you well know, one of the functions of a car dealership or any business is to make a profit. And in regard to their prices, I have always felt that I am honestly and fairly billed when it comes to prices, which is really saying something in today's market. I think you'll be doing yourself a favor by trying DCH Freehold Toyota Scion. More
by bubber3
Employees Worked With
Jerry Rechtman
