147 Reviews of DCH Freehold Toyota - Service Center
Always a pleasure to see Mr. Rechtman. He is very friendly and honest. When Jerry says "your car will be done in an hour", it is! I have referred my Aunt, Uncle and Sister to your dealership. I am a friendly and honest. When Jerry says "your car will be done in an hour", it is! I have referred my Aunt, Uncle and Sister to your dealership. I am a satisfied costumer! More
I have been dealing with Jerry Rechtman for 9 years. This is my second Avalon and Jerry has kept me going for both of them. He is professional, friendly, always responsive to my needs, and always ready This is my second Avalon and Jerry has kept me going for both of them. He is professional, friendly, always responsive to my needs, and always ready to listen and offer help. Jerry is Freehold Toyota to me, and he is the reason why I keep coming back. More
A pleasure to work with. Accommodating to our schedule and all of our needs. The work was done timely and we were informed each step of the way. and all of our needs. The work was done timely and we were informed each step of the way. More
Jason was very couteous and knowledgeable. The work was accomplished in a reasonable amount of time. The price was also reasonable. The cashier was very friendly and courteous. My overall experience was ve accomplished in a reasonable amount of time. The price was also reasonable. The cashier was very friendly and courteous. My overall experience was very good. More
Jason bent over backwards to make sure I got the best service possible and to make sure that all that needed to be done was done. My only beef wasn't with Jason at all, but apparently in the past due service possible and to make sure that all that needed to be done was done. My only beef wasn't with Jason at all, but apparently in the past due to a battery issue my alarm and remote start were unplugged and now it could cost serious $$ to get it fixed because Toyota can't re-hook it up or fix it etc. I also had a window recall a while back and though Toyota takes NO responsibility for this either, the drivers window gaskets been leaking air at high velocity ever since that day. I always go to Toyota for just about everything, but these are the only complaints I could come up with. More
Could not be happier dealing such a professional staff. They listen to your every detail and need, know what you are experiencing because, they have been in your sitation at one time or another, and want e They listen to your every detail and need, know what you are experiencing because, they have been in your sitation at one time or another, and want everything to go smooth so that you get your Car back on time. Jerry in Service is a pleasure to deal with. More
Excellent customer service. Clear and concise explanation of the problem w my car, and was on target with how long it would take to fix it while I waited. Went about as smoothly as a trip the the car dealer of the problem w my car, and was on target with how long it would take to fix it while I waited. Went about as smoothly as a trip the the car dealer service area can go. More
The dealership has always been a pleasant experience. It has always been easy to get service appointments, sometimes immediately available. I purchased my Toyota from Freehold Toyota and prefer to get all s has always been easy to get service appointments, sometimes immediately available. I purchased my Toyota from Freehold Toyota and prefer to get all service from the same dealer. Jerry Rechtmen was my Service Adviser on this recent visit. He was helpful from the sign in until the job was complete. He had several suggestions for additional service which I added to my maintenance. I will ask for Jerry for my next service visit. Terrence Brain More
Cory has been so helpful like always, I started my car after work and I got a check engine light on. I called Cory on my way home from work and left him a message about what had happened. Cory called me after work and I got a check engine light on. I called Cory on my way home from work and left him a message about what had happened. Cory called me at home the next morning and asked me when I could bring in my car so they could check it out for me. He got me in on a Saturday morning and gave me a loaner car to use to get to work. That is great service, I highly recomend this dealer for all of your cars needs. More
Service is always friendly,done on schedule and correctly. The extra service hours are a great thing. I've been using this service for 6 years, and always found it exceptional. correctly. The extra service hours are a great thing. I've been using this service for 6 years, and always found it exceptional. More