DCH Freehold Toyota - Service Center

My car was towed into the dealership. Then next morning, Jason called to ask me what the complaint had been. I told him that the car was doing around 45 miles per hour and would almost come to a dead stop Jason called to ask me what the complaint had been. I told him that the car was doing around 45 miles per hour and would almost come to a dead stop with no warning. At first, he checked it out and did not see what the problem was. He said to leave the car so that they can continue to look for the problem. He called me back and said I needed brakes, brake pads, roters, fuel injectors and a 30,000 mile tune-up. He thought that might be why the car was acting up. He investigated a little bit more and found that the computer system was gone. It was fixed by the next afternoon. Each time Jason found something, he called to let me know. He even called when the part was not delivered at the time he thought it would be. His conscious effort to find the problem paid off. Thank you, Jason. More

As always, dealing with Jerry Rechtman is a pleasure. He is always professional, courteous and knowledgeable. I always appreciate the fact that any maintenance issues that crop up during a routine oil chan is always professional, courteous and knowledgeable. I always appreciate the fact that any maintenance issues that crop up during a routine oil change can be fixed during my visit. More

I have been a customer of Freehold Toyota for 20 years; 4 toyotas so far. I have never been disappointed with the car. Jerry has been my adviser for several years. He is very friendly, gets a nice convers toyotas so far. I have never been disappointed with the car. Jerry has been my adviser for several years. He is very friendly, gets a nice conversation going, remembers things going on with me, and makes me feel like he truly wants me to leave the shop very satisfied. He has always explained to me what my car needs and answers any question I have with knowledge and confidence. That makes me feel better as a consumer. I am the type of driver that does not want to go through any emergency while driving so by following the manufacturer's recommended service schedule and Jerry explaining why I need this service and that service, I leave Freehold Toyota with confidence I will not get stuck on a highway or find my car won't start in the morning. He is a valuable employee and I hope the powers that be realize this. Marilina24 More

I bought my 2003 Corolla new at DCH Freehold Toyota over 9 years ago, and have since bought 2 certified used Corollas for my daughters. I would never bring them anywhere else for service. I also get my mom' 9 years ago, and have since bought 2 certified used Corollas for my daughters. I would never bring them anywhere else for service. I also get my mom's 1995 Tercel serviced there. Jerry has been my regular Service Advisor for as long as I can remember. It's always such a pleasure to do business with him. His honesty is so refreshing. He takes the time to thoroughly explain all the work that's being done. My 2003 Corolla has 145,000 miles on it and runs great thanks to Jerry and the technicians. Even though I normally have to bring the car in for service on a Saturday which tends to be a very busy day, I never have a problem getting an appointment, even on short notice. Almost everytime I bring one of the cars in for service, I wait for it, and the customer waiting room is terrific. I especially like the wireless internet access which allows me to bring my laptop and catch up on work while waiting for the car. More

Jason Stone was friendly, honest, informative and professional. He truly represents DCH Toyota (Freehold) with the highest standards. I felt comfortable that the services performed on my 2008 Toyot professional. He truly represents DCH Toyota (Freehold) with the highest standards. I felt comfortable that the services performed on my 2008 Toyota Highlander were necessary and competitively priced. Because of Jason, I am a repeat customer and will continue to bring my vehicle to this dealership for maintenance and repairs. More

Service adviser Jerry Rechtman always goes the extra mile in customer satisfaction. He knows you by name and greets you as if you are Family. He keeps you abreast of the work being done and explains the nece in customer satisfaction. He knows you by name and greets you as if you are Family. He keeps you abreast of the work being done and explains the necessity of maintaining your vehicle. He goes out of the way to insure your visit is pleasant and that your car is ready on schedule. If needed he arranges for a loaner vehicle. Service area is clean and well maintained with TV, WIFI, newspapers and coffee, and bagels. Price is very competitive. all work is guaranteed. Ive been doing business here for almost 25 years and never was disappointed. More

Completed work quickly and efficiently. Jason did what was requested and did not try to "sell" me on anything else. The work was done in the manner I would have expected from a good dealer. was requested and did not try to "sell" me on anything else. The work was done in the manner I would have expected from a good dealer. More

Jerry Rechtman is a valuable asset to the DCH Toyota Service Team. He is accommodating, friendly, straight forward and a real subject matter expert when it comes to maintaining my Toyota Highlander. H Service Team. He is accommodating, friendly, straight forward and a real subject matter expert when it comes to maintaining my Toyota Highlander. His professionalism and exceptional customer service were key contributing factors in our decision to purchase multiple vehicles over the years from DCH Toyota. We knew they would be in great hands. Thanks for all your help Jerry! -Jim Zerilli More

I have been dealing with Jerry since he came to Freehold Toyota he always makes me feel comfortable with the service and goes out of his way to meet my needs and provide excellent customer satisfaction. He Toyota he always makes me feel comfortable with the service and goes out of his way to meet my needs and provide excellent customer satisfaction. He is the reason I continue to come back. More

I did purchased my new Camry about seven years ago from this dealership with a reasonable price and very good financial services. My first car service was performed at DCH Freehold Toyota and than onw this dealership with a reasonable price and very good financial services. My first car service was performed at DCH Freehold Toyota and than onward mostly I have preferred this dealership for my car services even though I have to drive few miles. From that day Jerry Rechtman is my service advisor. He a very friendly and courteous person. Always acomodates, service is completed within the informed time line. (Only at one instance it took few minutes more and he provided free oil change in the next serves. Meaning he keeps what dealership claims) My overall experience with Freehold DCH Toyota is very good. Very good sales and service. Keep it up..... More