DCH Freehold Toyota

My experience With my sales person Dina Garone was a very pleasant and positive experience from start to finish. I would most assuredly recommend the dealership to all in my community because of how satisf pleasant and positive experience from start to finish. I would most assuredly recommend the dealership to all in my community because of how satisfied my experince was from beginning to end. Thank you, Ronald Rosenzweig More

dina was very professional and friendly i highly recommend this salesperson to anyone. i also received good service from her manager henry. this is my third toyota i have purchased from this deale recommend this salesperson to anyone. i also received good service from her manager henry. this is my third toyota i have purchased from this dealership and i am very happy with my purchases. GO SEE DINA!!! The price is exactly what i wanted to pay between Dina and Henry they got me there. More

From the moment that I walked in the door I was treated with the utmost respect. People spoke to me directly and I never felt as though I were being scammed or hustled. Despite numerous hours and test dr with the utmost respect. People spoke to me directly and I never felt as though I were being scammed or hustled. Despite numerous hours and test driving several vehicles the staff remaind attentive to my needs and conscious of my concerns. Every step of the process moved as smoothly as it possbily could have. Between the sales rep, the manager, the credit review, and the financial staff, everyone behaved in an extrememly professional manner. I am certainly very pleased with my experience, I have already recommended Freehold Toyota to several friends and both my wife and I intend to do our future business at Freehold Toyota. More

To DCH Freehold Management, I had purchased a new 2010 To DCH Freehold Management, I had purchased a new 2010 4runner with DCH Freehold and it could not have been an easier experience. My salesman was V To DCH Freehold Management, I had purchased a new 2010 4runner with DCH Freehold and it could not have been an easier experience. My salesman was Vinny Vitolo and he took the time to make sure everything worked out flawlessly to ensure my vehicle would be prepped and ready to be taken home on time. My family and I were very impressed with all of the staff we encountered (Lucy and Gary in Finance). They were a pleasure to do business with and I would absolutely recommend this dealership and Vinny in the future. Excellent Job! More

Great experience with a dealership that I have bought from before. They did not have the car I wanted but got it for me in 1 day. Kayloa asked if there was any other options that I wanted and when I said from before. They did not have the car I wanted but got it for me in 1 day. Kayloa asked if there was any other options that I wanted and when I said no, this is exactly what I want, he moved quickly to get the car for me. One of the aspects of buying a new car that has always irritated me has been the amount of time for putting together the paperwork and the sitting around while that occurred. That did not happen this time, Kayloa and the finance office made it happen quickly and friendly. More

I was a pretty easy sell because I knew that I wanted a Tacoma from the outset, but I had to go to other dealers to be sure. Meeting and dealing with Vinny, made my decision much easier. I am in sales as Tacoma from the outset, but I had to go to other dealers to be sure. Meeting and dealing with Vinny, made my decision much easier. I am in sales as well and Vinny operates in the same manner that I try to operate. He understands that these are tough decisions and is not pushy, but still does his job in a friendly and professional manner. You have an excellent employee and even though I have only driven my vechile from the dealership to my house, you have a very happy customer. In addition, I am doing my fiancing through your dealership and had the pleasure of meeting Gary last night. His cooperation and personality made the overall experience better than a 5. Keep up the good work and look forward to being the proud owner of a Toyota for a very long time. Michael Hardy More

The entire dealership is very professional which provides a very courteous and friendly atmosphere to shop in. Our sales consultant was Vinny Vitolo and he made the experience very enjoyable, which is unusua a very courteous and friendly atmosphere to shop in. Our sales consultant was Vinny Vitolo and he made the experience very enjoyable, which is unusual with most car sales staff in other dealerships. Vinny went out of his way to take a real interest in us as people, not just trying to sell a car.He spent time advising the pros and cons with certain options as well as lease versus buying. He really left the final decision up to us instead of trying to push the sale. Based on his professionl knowledge of the overall car dealership experience the final decision to lease the vehicle and drive it home same day was easy. When it came to sitting with the finance dept, Gary McNichol could not have been more professional and organized. He had all the paperwork sorted and ready and explained all the signature pages in simple lay mans terms which were easy to understand. The whole experience lasted 15 mins and was very concise and understandable which allowed us to get to the real issue, driving home our new vehicle. We highly recommend this dealership and want to thank Vinny and gary for making this a painless experience. More

Best dealership I have ever dealt with. Ryan was very patient with this sometimes cranky old man. He was also very helpful. Henry is a real pro.The dealership is huge and maintained in a very clean condi patient with this sometimes cranky old man. He was also very helpful. Henry is a real pro.The dealership is huge and maintained in a very clean condition. The location is on a major highway and is very convenient to find. More

Vincent Vitolo made buying a new car almost fun. He knew Vincent Vitolo made buying a new car almost fun. He knew his product well, being able to answer all my questions quickly. Vincent was able to quic Vincent Vitolo made buying a new car almost fun. He knew his product well, being able to answer all my questions quickly. Vincent was able to quickly locate a XLE that ny wife wanted. The staff at DCH were pleasant and eager to be of assistance in the purchasing of my new Camry. The facilities there were noticeable clean, neat and comfortable. Although, the office where the Financial Services Manager interview took place was a little cramped, several other larger areas were clearly vacant at that time. More

I begain shopping on-line to narrow down my vehicle choices based on reliability and find pricing for new car and trade-in. Based on value based criteria like cost to own, reliability, and price, I na choices based on reliability and find pricing for new car and trade-in. Based on value based criteria like cost to own, reliability, and price, I narrowed it down to Toyota. Almost as an after thought, I did a search on dealers and found many negative reviews on Toyota dealers close to my residence in N. NJ. Upon reading this site on DCH and decide to give them a try. Marc patiently took me on 4 test drives to narrow down my choice further between RAV4, Highlander and Venza and 4cyl vs 6cyl. There was not pressure and no complaining throughout that 3 hour process. The online experience was painless and helpful. Once I decided on Venza, Marc did a search of 100 mile radius for cars that met my criteria. He didn't try to sell me $2K to $5K of extra options that I didn't want, but did find me a lightly but nicely equiped car on the DCH lot, which helped with my trade in negotiation. I got a no-nonsense quote on the new car be going through the internet in working with Michelle -- there wasn't a long process of haggling, the brought out a price that was very close to edmund's "what people are paying" price and when the sales manager offered to match my bank rate on financing (3.9%), discount a sun roof add on, and come up to the mid-range on my trade in value, I made the deal painlessly. When I didn't buy that day (wanting the wife to come back and test drive in the AM, they didn't get uptight or pressure me). The wife did like the car, so we bought the next day, where Marc and Michelle worked really hard to get me in and out of the dealership on purchase day quickly and professionally. Lastly, the finance manager gave his pitch on extended warranties, but didn't hassle me when I turned them down. I didn't even bother shopping them vs these other dealers listed with the nightmare stories in the end. I might have left a little money on the table, but not worth the days of my life to kill myself and the dealer over $200 bucks. That said, I'm not sure I would have done better, since I got the price edmunds said people are paying. ALL in ALL, a great buying experience. In conclusion, the dealer would have gone out and found my a car w/in 100 mile radius or ordered one, if I wanted to go that route, but in the end found me a car on their lot that they were willing to deal on. The after market sunroof add on went flawlessly and the loaner experience from DCH was fantastic, very no hassle drop off and return. From sales manager to staff, this dealership was top notch in my experience. Less than 2 days and I was done (after a week of internet research prior to that). More