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DCH Freehold Toyota

Freehold, NJ

4.8
2,662 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,662 reviews

August 18, 2011

We were greeted as soon as we stepped out of our car. We were taken care of by Dan Greco who was very helpful and knowledgeable. For car buying this was a very relaxed and enjoyable experience. Thanks to More

by lizbehn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Greco
Aug 19, 2011 -

DCH Freehold Toyota responded

Dear lizbehn: Our thanks to you for the review you posted and for the purchase of your vehicle from DCH Freehold Toyota. Dan makes it his business to provide the very best service to his customers, both before, during and after the sale. He deserves all the praise he receives. We are very proud to have Dan as a member of our sales team. Again, thank you for your purchase and welcome to the DCH Freehold Toyota family. Regards, William Liang | General Manager | DCH Freehold Toyota

August 16, 2011

Well I picked up my 2011 Tacoma on Tuesday the 15th. The vehicle was prepped, and had a nice sign in the window, thanking us for our business, which was nice. I noticed that the radio antenna was missing , More

by mickey53
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Chris and cashier lady
Aug 16, 2011 -

DCH Freehold Toyota responded

Dear Mickey53: Thank you for taking the time to share your experience here at DCH Freehold Toyota. I have to say that I am disappointed and I am sorry to learn that you were not totally satisfied. Although we always try our best to exceed our customers' expectations, sometimes we do fall short and for that I apologize sincerely. We will definitely listen to your comments and try to learn from them. If there's anything I can do, please feel free to contact me. Thank you for your purchase, your comments and the opportunity to be of service to you. Regards, William Liang | General Manager | DCH Freehold Toyota

August 15, 2011

I was a little apprehensive as to what to except when I walked into the dealership but then there was Vinny with a big hello and smile and said how can I help you today? After explaining to Vinny that I w More

by epenas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vincent Vitolo and Gary Yudilevich
Aug 15, 2011 -

DCH Freehold Toyota responded

Dear epenas1: Thank you for the positive comments you left us regarding your recent vehicle purchase from DCH Freehold Toyota. Vinnie is one of our most valued employees. He is a skilled sales associate with excellent product knowledge and customer relation skills. His manager Gary, offers great support to his staff and their customers. Together they make a great team. We appreciate your purchase and wish you much enjoyment in your new vehicle. Welcome to the Toyota family and more importantly, our DCH Freehold Toyota Family. Regards, William Liang | General Manager | DCH Freehold Toyota

August 15, 2011

I walked into the dealership ready to be pounced on by Salesmen, but was pleasantly surprised. Within no time I was greeted by Chris Simmons, who was being trained by Vinny Vitolo, and they were answerin More

by sfreddy9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vinny Vitolo and Chris Simmons
Aug 15, 2011 -

DCH Freehold Toyota responded

Dear sfreddy9: Our thanks to you for the kind words and excellent recommendation. Chris Simmons is our newest salesperson here and we are definitely glad we brought him aboard. Chris has the great support of all of his team members, like Vinnie Vitolo. Teamwork is the name of the game here. We are glad you had a great purchase experience here with your New Highlander. Thank you again and welcome to our DCH Freehold Toyota family. Regards, William Liang | General Manager | DCH Freehold Toyota

August 14, 2011

We were very happy with the salesman. We did not feel pressured. The atmosphere was very relaxing and he was good about giving us time to consider our options. More

by cafitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 15, 2011 -

DCH Freehold Toyota responded

Dear cafitter: Thank you for your kind words about Chris Simmons. I'm glad you had a relaxing and enjoyable experience. Chris is our newest salesperson here and he is already making a great impact. This is his second positive review in 1 week. We thank you again for your purchase and welcome you to our DCH Freehold Toyota Family. Regards, William Liang | General Manager | DCH Freehold Toyota

August 12, 2011

Everyone went out of their way to make the deal happen. John Bishop was amazing- super fast, super courteous and absolutely accommodating! Kudos to the whole team there!! More

by jkauppinen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bishop anf others
Aug 12, 2011 -

DCH Freehold Toyota responded

Dear jkauppinen: Thank you for your kind words about John Bishop. John is a valued employee and an asset to our company. John goes above and beyond to give his customers the service they deserve. I am glad you had a great experience with him. We thank you again for your purchase and welcome you to our DCH Freehold Toyota Family. Regards, William Liang | General Manager | DCH Freehold Toyota

August 12, 2011

Thank you for your service. I never thought I could buy a car and drive it off the lot all in one day. Thank you. More

by Mildred J. Allen-Hester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Gore
Aug 15, 2011 -

DCH Freehold Toyota responded

Dear Mildred: Thank you for your comments. Keith Gore is a valued employee and he makes it very easy for our customers to do business here. Keith goes above and beyond to give his customers the service they deserve. I am glad you had a great experience with him. We thank you again for your purchase and welcome you to our DCH Freehold Toyota Family. Regards, William Liang | General Manager | DCH Freehold Toyota

August 11, 2011

I was in the market for a new Toyota Camry. A friend of mine recommended that I go see Michelle Weber at DCH Toyota. I had already done my homework and knew what I wanted to pay. I went to the dealership o More

by gladiwentthere
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Weber, Michelle Weber-Ryan, Kim Mellage
Aug 12, 2011 -

DCH Freehold Toyota responded

Dear gladiwentthere: We are glad you came here as well! Our thanks to you for the kind words and excellent recommendation. Michelle Weber is one of our Internet specialists here and she understands the unique needs of every customer she assists. Michelle has the great support of managers like Kim Mellage as well. We are glad you had a great purchase experience here. Thank you again and welcome to our DCH Freehold Toyota family. Regards, William Liang | General Manager | DCH Freehold Toyota

August 08, 2011

Although we were very disappointed that our Toyota 4 Runner needed a head gasket or block at 140,000 miles, once we made the decision to purchase a new car all of these gentlemen went above and beyond t More

by specsec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marc Beckenstein, James Wong, Steve Yap, Paul Leahy
Aug 08, 2011 -

DCH Freehold Toyota responded

Dear specsec: Thank you so much for your recommendation and kind words. Congratulations on your New Toyota Prius purchase. Marc, Paul, James and Steve are all valued employees here and make an excellent team! We appreciate your purchase and wish you much enjoyment in your new vehicle. Regards, William Liang | General Manager | DCH Freehold Toyota

August 07, 2011

The service was prompt and friendly. They really worked hard to get me a deal on the monthly payment i would be comfortable with. I will definitely buy my next car here and recommend this dealership to fr More

by mermaid31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hyneman, and Business Mananger (can't remember name)
Aug 08, 2011 -

DCH Freehold Toyota responded

Dear Mermaid31: We are very happy to see you had such a good experience with your recent vehicle purchase here at DCH Freehold Toyota. We take great pride in the skill and caring that our sales staff exhibit to our customers. Brian is one of many members of an excellent sales staff and we are happy to have him. I am glad he found the right vehicle and payment to suit your needs. Thank you again for your purchase and welcome to the DCH Freehold Toyota family. Regards, William Liang, General Manager, DCH Freehold Toyota.

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