DCH Freehold Toyota

We love Jerry Richtman ...he always has a smile on his face and makes us feel so comfortable. Our service appointment is always completed in minimum time and Jerry makes sure everything is completed when face and makes us feel so comfortable. Our service appointment is always completed in minimum time and Jerry makes sure everything is completed when we leave our car. More

As a repeat customer, my expectations of a sincere, friendly, and professional experience was completely fulfilled. Joe Adorno and Henry Grossman were terrific. The features of the new 2012 Camry XLE friendly, and professional experience was completely fulfilled. Joe Adorno and Henry Grossman were terrific. The features of the new 2012 Camry XLE were thoroughly explained and price negotiations were fair and resulted in a deal that I was satisfied with. While I only have the car for a few days, the smooth, quiet, and comfortable ride have exceeded my expectations. More

From the moment I entered the dealership I felt welcomed, but without the pressure one usually feels in this situation. I had been looking to purchase a vehicle for a few months already when this dealership but without the pressure one usually feels in this situation. I had been looking to purchase a vehicle for a few months already when this dealership was recommended to me by a close friend. He put me in touch with Christian & we then set up a date for me to come in. I was pleased to see that Christian listened to all that I had discussed with him concerning what I was looking for & upon my arrival had set up a few vehicles for me to look at. He was very patient with me & attentive to what I wanted in the vehicle I would purchase. That made my experience & investment very easy. That was the repeated interaction I had with everyone I spoke to at Freehold Toyota. I think, the fact that I came from as far away as the Bronx, NY should say something about how I feel about Freehold Toyota. More

Dan was very helpful and tried to accomodate me as best as he could. He understood my needs and price point and worked with me to achieve that. Finacing was also smooth (Paul) but all the warranty options as he could. He understood my needs and price point and worked with me to achieve that. Finacing was also smooth (Paul) but all the warranty options were just too confusing for me to truly evaluate. Overall, a simple and straight forward experience. I have been a Freehold Toyota custome for 25 years and have bought numerous cars for my family. I always feel they try their best to take care of my needs. Neal Perlman. More

I've been a customer since 2004,I have dealt with both Matt Morano and Jerry Rechtman,They always greet me in a friendly manner and treat me with respect. Whether i'm coming in for regular maintenance or Matt Morano and Jerry Rechtman,They always greet me in a friendly manner and treat me with respect. Whether i'm coming in for regular maintenance or warranty work they make sure the work gets done correctly and in a timely fashion,sometimes they recommend additional service, but they are never pushy.I feel DCH Freehold Toyota's prices are competetive with other repair facilities,but nobody knows Toyota's like a Toyota mechanic.As long as i continue to recieve great service,i'll continue to use Freehold Toyota. Kudos to Matt and Jerry! Thanks,Gary Beeg More

I was extremely pleased my experience buying a new vehicle and with Ian Salon. He was able to meet my financial and mechanical needs in a new truck. I am a repeat tundra owner and repeat buyer at fre vehicle and with Ian Salon. He was able to meet my financial and mechanical needs in a new truck. I am a repeat tundra owner and repeat buyer at freehold dch. That should say it all. More

We were very pleased with the personal attention we received. The wait time for paper work was kept to a minimum. Thank you all for your assistance. received. The wait time for paper work was kept to a minimum. Thank you all for your assistance. More

Michelle Weber is a knowledgeable employee who listened to my needs. She was upfront with with all information, had no problem giving me a printed quote for every vehicle I considered, and she contacted me to my needs. She was upfront with with all information, had no problem giving me a printed quote for every vehicle I considered, and she contacted me as requested. She was always available, quickly responded to any contact I made, and she was extremely patient with me. Other dealerships kept calling me, and frequently I was contacted by several employess from the same dealership. Michelle was the only one from DCH who contacted me, and that's the way I wanted it to be. Michelle did everything she could to accommodate my schedule, and when I came to pick up the new vehicle she diligently completed all the paperwork and then walked me to Paul Leahy. Paul very carefully explained my choices with financing and warranties. He did not rush me, but rather wanted to make certain I was comfortable with my choices. Both employees made me like a valued customer. I have been a DCH customer for 10 years and I will return to them for all my maintenance needs. More

85,000 MILE SERVICE OIL CHANGE// ROTATION QC missed a 85,000 MILE SERVICE OIL CHANGE// ROTATION QC missed a problem. QA FOUND A PROBLEM AND CORRECTED IT SPC says DRFT ITs best QC found it before i 85,000 MILE SERVICE OIL CHANGE// ROTATION QC missed a problem. QA FOUND A PROBLEM AND CORRECTED IT SPC says DRFT ITs best QC found it before it left shop. MGR was very professional THANK YOU More

All of these employees should be commended for their outstanding service quality. They were extremely patient and found ways to meet my expectations in terms of the type of vehicle I was looking for. T outstanding service quality. They were extremely patient and found ways to meet my expectations in terms of the type of vehicle I was looking for. They turned an exploritory visit to the dealer into a very happy purchase for myself and my family. Special Thanks to: Gunther, Robert and Justin.... More