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DCH Freehold Toyota
Freehold, NJ
2,668 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,668 reviews
March 16, 2012
It is easy to get an appointment. Once you are there, you are greeted and immediately the service process begins. Jerry asked me what I wanted done and gave me an approximate wait time. If additional work is are greeted and immediately the service process begins. Jerry asked me what I wanted done and gave me an approximate wait time. If additional work is required, he explains why it should be done, but there is no pressure to have it done. I like that. The wait room is pleasant. There's always rolls and coffee available; large screen TV; plenty of magazines and newspapers to read. More
by My2009Camry
Employees Worked With
Jerry Rechtmann
March 16, 2012
Very professional and courteous. The estimates were quite reasonable. They do'nt try to scam you. The waiting time was reasonable in comfortable, wifi equipped room reasonable. They do'nt try to scam you. The waiting time was reasonable in comfortable, wifi equipped room More
by vbajwa
Employees Worked With
Marc Edman, Don Noack
March 15, 2012
I choose this dealership for convince and service. I found the employees to be very knowledgeable.I was extremely satisfied with Joe Adorno. He was very patient. found the employees to be very knowledgeable.I was extremely satisfied with Joe Adorno. He was very patient. More
by new car dealer
Employees Worked With
Joseph Adorno
March 14, 2012
My only complaint is that I had made an appointment with Nancy and Nancy was not there. Why make an appointment and stress that I needed to call to cancel when she knew all along that she wouldn't be there Nancy and Nancy was not there. Why make an appointment and stress that I needed to call to cancel when she knew all along that she wouldn't be there? Gunther was terrific. More
by mluczkow
Employees Worked With
Gunther Wu, Peter (Finance)
March 14, 2012
YES, I WILL recommend this dealership to EVERYONE we know. I think they gave me fair value for my trade in and for the options I wanted in my new car. Also, they had a very good inventory so I was ab know. I think they gave me fair value for my trade in and for the options I wanted in my new car. Also, they had a very good inventory so I was able to see and select the car I purchased. I actually had a choice of Rav 4's. They did not have to get the car from somewhere else on some lot that was who knows where. They were very easy to work with also. It was really great dealing with a dealership that is not made up with a bunch of 'snake oil' sales people. That was my experience prior to purchasing my Toyota Rav4 from DCH Freehold. So I will not mention the name of the dealership I purchased my previous Rav 4 from! More
by iasielloj
Employees Worked With
Robert Marmolejos
March 13, 2012
Keith was great and made the sale a pleasant experience. He was very patient and answered all our questions. He did not pressure us into buying. Paul was personable and was very helpful in assisting us with He was very patient and answered all our questions. He did not pressure us into buying. Paul was personable and was very helpful in assisting us with the financing. Steve was also very pleasant and informative. These guys made purchasing a vehicle at DCH Freehold a pleasure. I would highly recommend this dealership. More
by mrkjjk
March 13, 2012
Thhis was by far my most pleasant car buying experience. Vinny was informative and extremely accomodating. I never felt pressured in the slightest way. He went above and beyond to find me exactly what I Vinny was informative and extremely accomodating. I never felt pressured in the slightest way. He went above and beyond to find me exactly what I was looking for. I couldn't be happier. Paul was also great to deal with on the financing side of things. Over all a very smooth transaction. When I go to replace my other car I will be going back to this dealership. More
by RoyVaccaro
March 12, 2012
DCH was the first dealership that I have ever been to that I was not pressured into buying a car. In fact the first night I had gone in to look at the Camry and on my way out I was introduced to a manag that I was not pressured into buying a car. In fact the first night I had gone in to look at the Camry and on my way out I was introduced to a manager. He asked me if I was looking at any other cars. I said I was also looking at the Honda Accord. He said by all means go now and test drive it. He did not ask any other questions. I was impressed. I am a single mom and have no time and have only x amt of time. I need time to think and they gave it. I had many questions and they answered all of them. I had some issues with other Toyota dealerships and solved problems. I would recommend this dealership without any hesitation. More
by Lisa Bellini
March 12, 2012
I've been a customer of this dealership since 1992. I went in to check new cars after receiving incentives for President's Day sales. I really had no intention in trading in my '05 Avalon. I was introduc went in to check new cars after receiving incentives for President's Day sales. I really had no intention in trading in my '05 Avalon. I was introduced to Sales Rep. Richard Mendelson by my service adviser Jerry Rechtman. Richard worked hard to get me into a new car. I was considering a new Avalon but opted for the '12 Camry XLE Hybrid. Considering the gas price situation the Hybrid made more sense as it gets 40+mpg. The car doesn't have all the bells and whistles the Avalon has but for my needs it seems adequate. Im intrigued with the new design and the technology it offers through Toyota Entune that works with your smart phone. The interior is youth oriented which I liked. I also like the voice activated nav system. Its as if I have company in the car.The fact I can also access apps and Bing is amazing. So thank you Richard for your courtesy and expertise. Also thanks to Jerry for recommending Richard; and thanks to Dave in parts for his assist. More
by jb1148
March 11, 2012
Steve was friendly and responsive to my needs. He also kept me informed during the time required for paperwork and financing. He also took the extra time required to process all the paperwork that night s kept me informed during the time required for paperwork and financing. He also took the extra time required to process all the paperwork that night so that I was eligible for the $500 cash rebate More
by john warner
