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DCH Freehold Toyota

Freehold, NJ

4.8
2,651 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,651 reviews

January 16, 2025

Ian was great to work with for purchasing a new car! Very smooth process and responsive to questions. More

by Brittany
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

DCH Freehold Toyota responded

Thank you, Brittany, for sharing your great experience working with Ian to purchase your new car! We are so glad that you had a smooth experience and were given answers to all of your questions here at DCH Freehold Toyota. Congratulations on your new car and we hope to see you again in the future!

January 12, 2025

This was my first time purchasing a car and Nigel was really helpful! He explained everything about the car when we went for the test drive, and patiently answered all my questions. He made the whole pro More

by Asalea Henriquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy TU
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nigel Hopkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

DCH Freehold Toyota responded

Asalea, we're glad to hear that Nigel and Tommy made your first car-buying experience at DCH Freehold Toyota a pleasant one! The team here works hard to ensure that all customers are satisfied and well taken care of while working with us. Thank you for recommending us and enjoy your new ride!

January 10, 2025

Ian at Freehold Toyota and the Freehold team once again made my vehicle experience a pleasure. Would recommend Ian to anyone for their vehicle needs ! More

by Dave.cerrachio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy TU
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

DCH Freehold Toyota responded

Dave, we are so happy to hear that Ian and the DCH Freehold Toyota team made your experience enjoyable. Thank you for recommending us, and we look forward to assisting with any future vehicle needs!

January 08, 2025

Ian is a wonderful man to deal with. He is very knowledgeable about the products and gives you the honest information you need to make decisions about your purchase. I would recommend hi More

by El
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

DCH Freehold Toyota responded

Thank you for recommending Ian and sharing your positive experience with us at DCH Freehold Toyota! We're glad to hear he provided the honest information needed for your purchase. We appreciate your feedback and hope to see you again for future purchases!

January 07, 2025

Probably the least pushy dealership i've experienced. Working with Ian as the salesperson went pretty smoothly. Besides not being pushy, he also valued my time and didn't beat around the bush. Appreciate More

by tzm5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

DCH Freehold Toyota responded

We are always happy to hear when expectations are exceeded by our team and want to thank you for taking the time to share your experience with us. Ian works hard to provide top quality interactions all around, he will be pleased to know that yours was beyond that. We hope to see you again for future purchases!

December 24, 2024

I purchased my new Mitsubishi Outlander SE this past Saturday, through DCH Toyota. Rich the older gentleman with a lot of hair hehe. He was so very helpful, nice and knowledgeable. We had a great car bu More

by torres.ace61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Mendelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

DCH Freehold Toyota responded

Hello! Thank you for sharing your experience with us at DCH Freehold Toyota! We're delighted to hear that Rich made such a memorable impression and helped make your car buying process enjoyable. Enjoy every mile in your new Mitsubishi Outlander SE. Come again soon!

December 18, 2024

Rude, rude, and rude manager along with Ann Kaplan. They've underestimated us as we are only buying cash and on a budget. We went there last minute because we came from work. We are trying to ask for a More

by Bemranes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ann Kaplan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : O don't know his name
Dec 19, 2024 -

DCH Freehold Toyota responded

Hello, Thank you for taking the time to leave us a review. It's disheartening to hear about your experience, and I apologize for any rudeness you encountered. We strive to treat all customers with respect regardless of their budget, so this feedback is concerning. If you're open to discussing further or have additional details you'd like us to address, please feel free to reach out directly. Thank you for bringing this matter to our attention; we hope you'll give us another chance in the future. Thank you, Michael Cueto - General Sales Manager - mcueto@dchusa.com

December 09, 2024

So I have to admit I had low expectations when I walked into the Freehold dealership. But, looking back, I was impressed with the professionalism shown by Ian (Michael-Salon). He was very attentive to my c More

by Ashnycguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

DCH Freehold Toyota responded

Hello! Thank you for sharing your experience with us at DCH Freehold Toyota! We're delighted to hear that Ian and the team exceeded your expectations with their professionalism and attentiveness. We appreciate your kind words, and we're here if you need anything in the future!

November 30, 2024

Jordan Gaeta is very knowledgeable of inventory. Searching for the best fit vehicle was easy. Thanks for your friendly sales attitude. More

by androhobo9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordon Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

DCH Freehold Toyota responded

We're delighted to hear that Jordan made your vehicle search easy and enjoyable at DCH Freehold Toyota. Thank you for recognizing his friendly sales approach!

November 25, 2024

Ian is wonderful ! I have had the pleasure of dealing with him years . He handles everything with the greatest of ease. He even helps program my phone into the new car More

by Monetsvilla123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

DCH Freehold Toyota responded

Hi! We're delighted to hear that Ian has consistently provided you with excellent service at DCH Freehold Toyota! It's great to know he made your experience seamless and even helped with programming your phone. Thank you for sharing this wonderful feedback and come again soon!

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