DCH Ford of Eatontown - Service Center

Kyle once again went above and beyond. His customer service is unparalleled. I have been working with him for years and I really appreciate everything he does. service is unparalleled. I have been working with him for years and I really appreciate everything he does. More

outstanding service the service supplied was quick, complete and convenient to my needs. above satisfactory. the factory defective part that needed replacement was ordere the service supplied was quick, complete and convenient to my needs. above satisfactory. the factory defective part that needed replacement was ordered and arrived quickly and was installed at my soonest convenience, quick neat and clean. More

The service department is the absolute best! The manger Kyle and Joe the service specialist always go above beyond to help with all my car’s service needs! I can’t say enough good things about the service Kyle and Joe the service specialist always go above beyond to help with all my car’s service needs! I can’t say enough good things about the service department. More

Caring Whenever I bring my Ford Escape in for the required maintenance or a concern, I am treated with respect and concern. They resolve the issue and ask f Whenever I bring my Ford Escape in for the required maintenance or a concern, I am treated with respect and concern. They resolve the issue and ask for feedback if I still feel that I have a problem (which I don’t as they have taken care of it). I have been to several dealerships in my life, and this one is the best! More

The service department is fantastic!Joe the senior The service department is fantastic! Joe the senior service technician and Kyle the service manager are always extremely helpful! They always go ab The service department is fantastic! Joe the senior service technician and Kyle the service manager are always extremely helpful! They always go above and beyond to help! More

Prompt Attention Upon my arrival at DCH for an issue with my check engine light be on, Kyle initially advised that they would not be able to check the problem. I told Upon my arrival at DCH for an issue with my check engine light be on, Kyle initially advised that they would not be able to check the problem. I told him that I would be happy to schedule an appointment for further review but just wanted to be sure it was okay to drive the car. Kyle himself went to the car to check what the problem might be and was kind enough to get it in the shop to resolve the problem. I appreciated him squeezing me in the busy schedule. More

amazing staff members Thank you for all your help you guys are the best. Very welcoming and friendly, I had a great experience.thank you so much. You guys deserve a raise. Thank you for all your help you guys are the best. Very welcoming and friendly, I had a great experience.thank you so much. You guys deserve a raise. More

This was my first time of using Buhler Mitsubishi service center, and in my years of using service centers; I have never ever had the level of satisfaction across all facets of customer service , I got at Bu center, and in my years of using service centers; I have never ever had the level of satisfaction across all facets of customer service , I got at Buhler. Mr Kyle Warren is an asset to Buhler and I hope management honestly appreciates it and empowers him to do more for their eco system. I never felt coerced into taking any decisions throughout my experience.(very important) .Kyle explained every process and followed up when he said he would. Kyle was genuinely nice and courteous. He went the above and beyond.. Yours, Okafor. More