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DCH Ford of Eatontown

Eatontown, NJ

Overview
Employees
Reviews
Vehicles
4.8
401 Reviews
At DCH Ford of Eatontown, we are proud to help all of our local drivers from Eatontown and Wall Township to Tinton Falls and Red Bank with any automotive needs they may have. That includes drivers looking to get that new Ford they have always wanted, those ready to find a reliable pre-owned model that fits their budget, and anyone that just needs the trusted service their vehicle deserves. Learn more about us below before you stop on by to check out our inventory! A Fun Shopping Experience When looking to get a new ride, you are in for a truly enjoyable time shopping for the car you want here at our dealership. It all starts with our friendly team of experts. You can work one on one with a member from any of our departments. Learn more about the capabilities of the F-150, head out for a test drive in the Ford Escape, or get your blood pumping in the Ford Mustang. No matter what you're looking for, you can see what type of financing options you'll have with the new or used vehicle you want right on our website. Since we work individually with you along each step of the process, we will make sure you leave completely satisfied. Plus, with all the resources and tools right on our website, you can do much of your car shopping right from home if you'd like!
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85 NJ-36

Eatontown, NJ

07724

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Showing 401 reviews

February 28, 2022

Always an easy and haste free experience when having service done. Service always welcomes you and keeps you informed throughout your visit. More

by pbelardo66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bachorik
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Feb 28, 2022 -

DCH Ford of Eatontown responded

Hello, I'm pleased to know you have found our team to do a great job at keeping you informed in regards to your vehicles maintenance. We would like to thank you for bringing your service needs to our team here at DCH Ford of Eatontown. If we can be of any assistance in the future please don't hesitate to reach out.

February 25, 2022

Polite and professional staff. Repaired issue and worked out the warranty issue. Car is working perfect now More

by chip401
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vlhakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2022 -

DCH Ford of Eatontown responded

Hi Chip, I'm please to see our team was able to help you address the issue with both your vehicle and the warranty company. We truly appreciate you taking the time to share this positive review and look forward to your next visit with us here at DCH Ford of Eatontown.

February 23, 2022

Excellent service. Very little wait time. So easy to deal with. Return customer 4th time over. More

by mjkorba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Izzy and Dylan
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Feb 23, 2022 -

DCH Ford of Eatontown responded

Hello, thank you for returning to our team here at DCH Ford of Eatontown for your vehicles service. We are pleased to know your wait time is always short and each appointment proves to be an easy process. Until next time, we wish you safe travels!

February 08, 2022

Professional and timely service. All work was done as expected and explained by staff. I will definitely return. More

by P Santucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Guthrie
Report | Print
Feb 09, 2022 -

DCH Ford of Eatontown responded

Hello, thank you for choosing DCH Ford of Eatontown! I'm pleased to know our team was able to provide you with professional, timely and quality service. This kind review is greatly appreciated and we hope to see you again soon.

January 19, 2022

Great customer service and attention. Explained the work and all involved. Loaner car worked well. More

by mmvankelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2022 -

DCH Ford of Eatontown responded

Thank you for having your vehicles serviced with our team here at DCH Ford of Eatontown! I'm pleased to know you were provided with excellent communication throughout and hope to have you back for any future maintenance needs.

January 05, 2022

This is by far the best dealership and service team around. Always happy with the service! More

by rcupido87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2022 -

DCH Ford of Eatontown responded

Thank you for these kind words about our service team, Rachel! We are happy to have provided you with quality service and excellent customer care. Until your next visit with us, we would like to wish you safe travels.

January 04, 2022

They fixed my car and it was covered under warranty. They figured out the issue quickly. More

by Jbender5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2022 -

DCH Ford of Eatontown responded

Hello, thank you for having your vehicle serviced here at DCH Ford of Eatontown! Our team is happy to have applied your warranty where possible and gotten you back on the road in a timely manner. Until your next visit, drive safe!

December 31, 2021

I always bring my car in and wait for it to be serviced. They are always on time and the communication is great. More

by Malcolm731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Carlisle
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Jan 04, 2022 -

DCH Ford of Eatontown responded

Hi Malcom, thank you for continuing to have your vehicle serviced here at DCH Ford of Eatontown! Our team is happy to provide you with excellent care and we hope to see you again soon.

December 18, 2021

Peter and Ken always take great care of my trucks servicing. Kyle runs an excellent ship and these guys are always a class act. DCH Ford has to be the best shop to service with! More

by rpgmaster91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kokot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter, Ken
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Dec 21, 2021 -

DCH Ford of Eatontown responded

Our team is grateful to know you feel this way! We try our best to provide customers with smooth, efficient and enjoyable service appointments and it is always a pleasure to know our hard work is paying off. We look forward to providing you and your vehicle with excellent care for years to come. Thanks again!

December 03, 2021

We were very happy with the service however the wait time for an oil change was excessive More

by Aldozac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kokot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Carretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Derocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Struble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Girten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bachorik, Robert Erickson, Jim Dlugokecki
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Dec 06, 2021 -

DCH Ford of Eatontown responded

Hi Aldozac, While I'm pleased to know you are happy with your service overall, I would like to offer my apologies for the wait time you experience and thank you for your understanding during these times. I assure you your feedback will be shared with our team and hope to have you back for any future needs.

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