DCH Ford of Eatontown

They screwed me I had an awful experience here. I went in to test drive two vehicles. Placed a $1,000 down payment on one vehicle. After they took my $1,000 they tol I had an awful experience here. I went in to test drive two vehicles. Placed a $1,000 down payment on one vehicle. After they took my $1,000 they told me they had another person deposit $500 the night before. We spoke about a deal on the second car and they would keep my money and finalize everything the next day. I got into the dealership and both cars were sold while they had my deposit on the cars. So I am left with no car. Thanks a lot Buhler. I also purchased a new vehicle from them and had a decent experience but after this I would never recommend this dealer to anyone. More

Super friendly and willing to help My wife and I were driving around looking for a car, being from out of country and recent immigrants we were not finding friendly faces in other deale My wife and I were driving around looking for a car, being from out of country and recent immigrants we were not finding friendly faces in other dealerships. We passed by this Ford dealership and decided to go in with our hopes down. What we found was a super friendly staff, Jimmy was awesome and he found a way to help us! We drove a new Ford Focus the very same day, we still can't believe it! For my next car I'm going back to them. More

Very Friendly and not pushy Bruce Linnell was very informative and an all around nice guy. He brings a lot to your company by simply not being a pushy salesman type. He understoo Bruce Linnell was very informative and an all around nice guy. He brings a lot to your company by simply not being a pushy salesman type. He understood what we were looking for and price that we could afford. The gentleman who does the finances was also very nice and to the point. They both respected our price point and knew we could not afford to be in a high payment. Both respectful and we thank them both for a great buying experience. From, Krystle and Ronnie Maver More

False Advertising!!! We spoke to an internet salesperson on he 8th of October (Saturday) at 4:00-5:00pm about a 2010 Cadillac Escalade for a sales price of 26,975.00 The We spoke to an internet salesperson on he 8th of October (Saturday) at 4:00-5:00pm about a 2010 Cadillac Escalade for a sales price of 26,975.00 The store closes at 6pm and was closed on Sunday. We drove for 1.5 hours to be there when the doors opened on Monday the 10th 2014..test drove the car and was ready to buy it. At that time the sales manager came out and said that someone else had put down a 1,500 deposit on the truck somewhere between 5 and 6pm on Saturday. All they could say was sorry, over and over again. Debbie should have asked us if we wanted to put a deposit down..we definitely would have. On our way back home, another 1.5 hours, lose of hours from taking time off of work, tolls, gas, millage on our our truck, we realized that it was probably a misprint on the internet. The price on the truck was listed for 36,975. There was NOT a sold sign on the truck and it was still parked in the very front of the lot, next to the road. We don't believe that there ever was another buyer and that we were told that because of the mistake They made. We feel that this is a very poor way to do business. Rather than coming out and saying "we made a mistake", we feel they just out and out lied to cover themselves. More

remote key not working Went there today to complain about a non working duplicate remote key that was given to me when I bought my new van. When I was there nobody seemed Went there today to complain about a non working duplicate remote key that was given to me when I bought my new van. When I was there nobody seemed to be interested in assisting me, except for the woman at the front desk . The lady at the front desk even asked for help. from a certain "Barry". But he said he cannot help me because he is in a middle of something. Poor behavior and bad service from this guy, I guess he didn't know what good manners and right conduct mean.. I don't need this kind of people in my team if I was the owner of this dealership but I am not , I was just a customer. Being a shipping contractor I was thinking of buying another van to augment my business But after this experience, I've learned my lesson. I was so stupid I spent my hard earned money purchasing a brand new Ford E350 from this dealership in the first place.. Ford is world-class for trucks and vans. It is a prestigious company. Sales team should be managed by professional and customer oriented personnel. Thank you for reading. More

Excellent Service David was a pleasure to work with, a no pressure salesman. Explained the car in full detail. We would recommend Buhler and David to our friends and fa David was a pleasure to work with, a no pressure salesman. Explained the car in full detail. We would recommend Buhler and David to our friends and family. We love our new Ford Edge! Thank You More

Amazing! Treats you like FAMILY! I will never go to another dealership!!!! They are friendly, and honestly go above and beyond to get you the best deal. They explain every detail, rea I will never go to another dealership!!!! They are friendly, and honestly go above and beyond to get you the best deal. They explain every detail, really listen to what you want and do anything to make you feel confident about your purchase. Dave Page is a compassionate and hard working salesman. Buhler ford is hands down the best dealership!! More

Awesome customer service Great customer service and was grest helping us find the right car for us based on our needs and budget. I would definitely go back and recommend them Great customer service and was grest helping us find the right car for us based on our needs and budget. I would definitely go back and recommend them to everyone. More

Purchased 2015 Ford Explorer Traded in our 2008 Ford Explorer and leased a 2015 Explorer. Our salesman, Bruce Linnell is absolutely the best. He's honest, no pressure, patient, Traded in our 2008 Ford Explorer and leased a 2015 Explorer. Our salesman, Bruce Linnell is absolutely the best. He's honest, no pressure, patient, and works to get what you want at a fair price. This is the second purchase from him in a year and I highly recommend him! Bob and Chris Bolton More

amazing staff members Thank you for all your help you guys are the best. Very welcoming and friendly, I had a great experience.thank you so much. You guys deserve a raise. Thank you for all your help you guys are the best. Very welcoming and friendly, I had a great experience.thank you so much. You guys deserve a raise. More