DCH Ford of Eatontown
Eatontown, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great deal Got a nice deal on a new Ford Edge. Salesman John S. and his manager Al worked with me to get my price. No pressure on upcharges/addons. Got a nice deal on a new Ford Edge. Salesman John S. and his manager Al worked with me to get my price. No pressure on upcharges/addons. More
Glad I Chose DCH Ford of Eatontown I just want to thank the sales team at DCH Ford of Eatontown for everything! I had a tough decision to make on what vehicle I wanted and they made it I just want to thank the sales team at DCH Ford of Eatontown for everything! I had a tough decision to make on what vehicle I wanted and they made it easy and enjoyable. Thanks Joe Silva(Sales), Joseph Lepore(GSM), Albert Ciccone (SM) and Dylan Massih(UCM). Great bunch of guys and they gave me a very fair deal and excellent service!!! Thanks again! More
left me out to dry i went in and traded in my car and was told by not only the salesman i was working with but the manager and the company accountant all told me id have i went in and traded in my car and was told by not only the salesman i was working with but the manager and the company accountant all told me id have my check in 48-72 hours. i show up today(72hrs later) to recieve my check and am told they neglected to do my paperwork and i would have to wait another 3 days for my check. i only went in because i needed cash fast and they said id get it in 2-3 days now im broke and have no money because they neglected to send in or process paperwork when they were required too. More
respectful professional honest nick c has sold me the last 3 cars over many years, besides the car, the trust and professional experience he introduced me to as senior going on 70 nick c has sold me the last 3 cars over many years, besides the car, the trust and professional experience he introduced me to as senior going on 70 gave me confidence to buy this model not the same I was use to. It's truly comfortable, visibility is great and easy access to getting in and out of. The amazing new technology of backcamaras and especially blind spot mirrors is huge as I travel on parkways to work. And I know I can always give Nick a call for any ?'s. Thanks Nick More
DCH and Barry are awesome I recently bought a Ford Explorer here after being recommended to see Barry Pollack, the GM at DCH Ford. Barry was wonderful to deal with. He set me I recently bought a Ford Explorer here after being recommended to see Barry Pollack, the GM at DCH Ford. Barry was wonderful to deal with. He set me up with Johnny V, who is a great salesman! He made sure I understood everything about my new car! And Dylan, the finance manager really put me at ease, he was great and explained everything I was signing. Barry and his staff are great people and I will continue to go here to service my new car and tell all my family and friends about them. More
Unprofessional I was so willing and eager to purchase a car here that I’ve been looking at. The whole process was very sketchy. I wanted to have my mechanic look at I was so willing and eager to purchase a car here that I’ve been looking at. The whole process was very sketchy. I wanted to have my mechanic look at the car before purchase in order to do so he next day I had to put a $500 deposit down so I did. After seeing this car I still proceeded to look at other cars to see if I could get a better deal. I found a perfect car for myself and within my budget elsewhere. I had then called this dealer back so I could get my $500 deposit back as I already purchased a different car. They gave me nothing but issues and in the end made me come back into the store just to give me the run around. I dealt with an Albert and Heather and it was nothing but a headache. Nice people but they’re car sales people so I guess I would’ve expected them to give me nothing but problems. I will never recommend this place to anyone to purchase a car. More
Leasing new vehicle Dont usually write reviews but my experience with DCH ford went beyond my expectations Had to turn my lease in for a new one 🌸 There are two peopl Dont usually write reviews but my experience with DCH ford went beyond my expectations Had to turn my lease in for a new one 🌸 There are two people I would like to thank for making my experience so effortless Dylan from finance and Joe Silva top notch all the way 🌸 Thank you so much you guys are amazing you both went above and beyond for me !!! Thank you 🌸 More
Great experience and helpful team! Wow, I wish I had known about this place a month ago! I wasted a lot of time, gas and oxygen traveling to Lakewood and Ocean, in addition to speakin Wow, I wish I had known about this place a month ago! I wasted a lot of time, gas and oxygen traveling to Lakewood and Ocean, in addition to speaking with staff in two or three fairly local Ford dealerships. It turns out I could have shopped for my new (or pre-owned) Ford right in my own backyard! These guys actually restored my faith in the auto sales industry. I felt like a human being, rather than some sort of target whom they wanted to play games with and trick into various poor decisions. My salesperson, Joe Silva, initially seemed a bit green, having been hired about a month ago, but he was personable and professional as well as very motivated to answer questions and address all of my concerns. He truly wanted to have a happy customer, and was almost more visibly excited than I was about the whole transaction. Very solid guy. And the sales manager who oversaw his work, Albert Ciccone? What a cool guy. If I ever got divorced, he' would be my wingman. (Hope my wife doesn't read this.) He is so much cooler - and better dressed - than just about anyone who ever appeared on the Sopranos. And totally honest and open with me, which was super refreshing. Seriously, I thought we were in Hollywood. The other Joe I recommend (sorry to the other guys - I just didn't work with them. They all seemed great on the surface at least) is Joe Lepore, the sales manager. Young but very poised, professional and open. If he's not engaged or married I have one or two daughters who I want him to meet. Just a pleasure to work with. And for the part which i often have a few drinks before - meeting with the finance guy? Nothing to worry about. Pat Moody is also extremely laid back, attentive, and smooth, totally devoid of that hard sell stuff which makes me want to take a bottle of Tums in with me. Just another great guy. I wish these guys would train the rest of the auto guys out there. Is there something in the water at this place? Full disclosure - I have to confess that I was also very happy to have located a great buy-in number on a leftover 2017 model, which I am enjoying muchisimo. This was the only place with '17 vehicles who seemed to understand that these dustier cars are simply not worth as much as the '18 models. I'm not a business type, but is this really so difficult to appreciate? Why would someone pay the same (give or take a couple hundred bucks) for a car which is fully a year older, which is not leasable, and which I'd wager will beat the ---- out of you when you try to sell it 4, 5 or even 6 years later? So these stand-up common sense guys took action and priced this car aggressively. Thank you. I will be back. And just to get this on the record - the dealership is not paying me to write this stuff. I am not related to these guys by blood or marriage. They did not buy me a pizza. The trade-in price I got was fair but nothing crazy. I just had a positive experience. If you want more details, please ask the folks at DCH Ford to give you my email address, and i'll be happy to elaborate. Last point for DCH management - please give these boys a big raise - they are good. More
excellent experience! I took my elderly parents here to buy a used car, upfront I told the salesman Sam Moghimi what our budget was. He was so nice and accommodating, imm I took my elderly parents here to buy a used car, upfront I told the salesman Sam Moghimi what our budget was. He was so nice and accommodating, immediately he searched though the inventory and found the perfect car! He worked out a deal that fit their budget perfectly, he did not try to hard sell us at all! It was the BEST experience I have ever had at a car dealership, Buhler Ford should be very proud to have him as an employee as he left us with a great feeling towards their dealership and I will recommend Sam and Buhler Ford to ALL my family and friends! More
They screwed me I had an awful experience here. I went in to test drive two vehicles. Placed a $1,000 down payment on one vehicle. After they took my $1,000 they tol I had an awful experience here. I went in to test drive two vehicles. Placed a $1,000 down payment on one vehicle. After they took my $1,000 they told me they had another person deposit $500 the night before. We spoke about a deal on the second car and they would keep my money and finalize everything the next day. I got into the dealership and both cars were sold while they had my deposit on the cars. So I am left with no car. Thanks a lot Buhler. I also purchased a new vehicle from them and had a decent experience but after this I would never recommend this dealer to anyone. More