DCH Chrysler Dodge Jeep Ram FIAT of Temecula

We recently purchased a used 2010 Jeep Liberty Sport from DCH Chrysler Jeep in Temecula, CA. The purchase experience was unlike any previous used automobile purchase we have made. John Rabe the Used Car Ma DCH Chrysler Jeep in Temecula, CA. The purchase experience was unlike any previous used automobile purchase we have made. John Rabe the Used Car Manager and his staff (including vehicle service personnel) were outstanding! Being unfamiliar with the Jeep Liberty vehicles, John and our sales representative, Glenn Auler, were very knowledgeable in helping us understand exactly how the Jeep Liberty would fit our needs and requirements. Their knowledge of the various features of the Jeep Liberty we were interested in purchasing was extensive and with their patient guidance, we decided Jeep would be exactly what we needed! The preparation of paperwork and final settlement process was very efficient and every person in the process was very considerate of our time. After receiving a thorough “introduction” to our vehicle, we were introduced to the Parts and Service personnel for future service needs. We can’t recommend DCH Chrysler Jeep of Temecula, John Rabe, Glenn Auler and Andrew Field in Service more highly; we are customers “for life”!! More

What A Great Parts Department!!!!! I had initially What A Great Parts Department!!!!! I had initially purchased through EBAY some towing mirrors for my truck. I then ended up not needing the mirrors What A Great Parts Department!!!!! I had initially purchased through EBAY some towing mirrors for my truck. I then ended up not needing the mirrors as I purchased a different truck. I had emailed the parts department and explained my situation to see if I could return the mirrors. They informed me no problem send them back and they would give me a store credit. I then wanted to get some steps for my new 2010 truck. After some searching we finally found some. Dodge is not real quick with accessories for new model trucks. We ordered them and much to our dismay dodge had issues and delays. This was very frustrating but in no way the parts department fault. So we came up with a different solution. A rear spoiler from my challenger. They painted it and shipped it no problem. What a great experience with customer service from this dealership's parts department. I cannot begin to tell you how pleased I am. I will tell everyone to deal with these guys because they are honest and have the customer in mind, which is hard to find these days. Thanks for what you do. Sincerely Mike Chavez Albq NM More

Well I was told they were looking for a car for us and after two days, nothing but I was promised to be called back and never would they call back. I finally got the manager call me and tell me they got after two days, nothing but I was promised to be called back and never would they call back. I finally got the manager call me and tell me they got a car they are trying to get from another dealer but then 5min turned into 5 hours and no call. I called back another hour later cause other dealers have the car I want but I had loyalty here...at first. I called back and the girl told me he was in another deal and he was busy. I am like this is nuts for I was yesterdays deal but now I am not as important. So now no call back and they close in 1 hour. Wasted my Sunday where I could have driven to LA and got the car and been cruising it now. Just never ever ever ever have a dealer get you a car. some cars other dealers will not release and so they string u along til they can get one. NE way people were nice but service was shady and overall not happy with how I was treated. I told the girl ok if he is busy then so be it...thanks and goodbye. The girl was like.. Ok bye! WOW More

I have worked with Jack and the service department a number of times and the responsiveness to questions is quick and thorough. Parts turnaround is fast, accurate and dependable. I have sent many memb number of times and the responsiveness to questions is quick and thorough. Parts turnaround is fast, accurate and dependable. I have sent many members from the forumZ I attend your direction to enjoy your service and dependability. Keep up the great work! Cheers, Craig. More

Thanks for the exelent item and very fast shipping. This Dealer have a great prices and great comunication. Im very happy whit the item and they give you the help that you need. I recomended this store for Dealer have a great prices and great comunication. Im very happy whit the item and they give you the help that you need. I recomended this store for everyone. Thanks for all guys and i hope we do business again. More

Hi, I called this dealership and was treated in the Hi, I called this dealership and was treated in the highest of resoect and all of my questions were answered, they were very polite and tried to help Hi, I called this dealership and was treated in the highest of resoect and all of my questions were answered, they were very polite and tried to help in any way they could. I would recommend this dealership to anyone looking for a Dodge part or answers to questions concerning Chrysler made vehicles. Thanks Guys, You were the BEST!!! Pastor John More

My experience with this ebay seller is excellant. They answered my question quickly and professionaly. Their shipping price is well within reason and my purchase arrived quickly. I would hesitate to purch answered my question quickly and professionaly. Their shipping price is well within reason and my purchase arrived quickly. I would hesitate to purchase from them again. Their prices appear to be much cheaper than their competion. I hope they will list more Dodge Charger SRT8 parts on their site soon. More

I bought a car from them. They didn't do the paperwork in time (more than 20 days) the car was stolen, and still was not registered to me. two years later, after they were paid by their insurance co. they su time (more than 20 days) the car was stolen, and still was not registered to me. two years later, after they were paid by their insurance co. they sued me for more than twice the sale price of the car. They are lies and cheats!!! Please don't buy anything from them! They can't be trusted!!!! More