
DCH Chrysler Dodge Jeep Ram FIAT of Temecula
Temecula, CA
Filter Reviews by Keyword
By Type
Showing 304 reviews
Excellent service! Justine, service advisor, was very helpful and informed me about the recommended service needed for my Charger. Excellent customer service. Will defin Justine, service advisor, was very helpful and informed me about the recommended service needed for my Charger. Excellent customer service. Will definitely come back again for service More
Great experience! Eric Foster was a wonderful salesperson to work with. We quickly saw and test drove the vehicle we came to see. The price was very good for a practica Eric Foster was a wonderful salesperson to work with. We quickly saw and test drove the vehicle we came to see. The price was very good for a practically new used Ram 1500. We didn't get strung along for hours or treated to a "bait and switch" tactic where we weren't really going to get what we thought we were going to get. Eric was great, friendly, efficient, clear. When the transaction was over, it was past closing time but he went out of his way to show us how to work the special features inside the vehicle. Joanna McKenna, the finance officer, was equally great to work with. She made the less "fun" part of buying a vehicle as painless as possible and was friendly and efficient. We didn't feel confused or misled by anything she explained. We drove an hour from home to get to the dealership, but we're really glad we did. It was worth the drive. More
Great Experience Had the pleasure to deal with Marty Striano, he was really helpful, and helped me get into the truck i wanted for a long time. I shopped around for a Had the pleasure to deal with Marty Striano, he was really helpful, and helped me get into the truck i wanted for a long time. I shopped around for a long time, different dealers in Riverside county, and I'm happy I choose DCH and Marty. For your next truck, go see amrty at DCH in Temecula. More
Very nice experience buying a new vehicle! Greg went to great lengths to assure that the vehicle was in top condition, the color we wanted, etc. He was also very thorough showing us the basi Greg went to great lengths to assure that the vehicle was in top condition, the color we wanted, etc. He was also very thorough showing us the basics of operation. He also followed up with a phone call a few days later, with helpful information we asked for. Overall experience at your agency was exceptional, from receptionist , Chris, the service manager, and final sale details with Nancy. More
2014 Charger R/T - Very Happy! I did my research and shopped around at several dealerships for the best offer. I visited Moss Brothers in Riverside and Browning in Norco, and DCH's I did my research and shopped around at several dealerships for the best offer. I visited Moss Brothers in Riverside and Browning in Norco, and DCH's customer service, friendliness, and professionalism is simply unmatched in my experience. I was unsatisfied with the initial offer on my 2007 Honda Accord trade-in, but Alan and Nathan eventually got it up to my initial asking price, and took an additional $500 off on an already killer deal for a Certified Pre-Owned 2014 Charger with only 5600 miles that had every feature and option I wanted, plus more, and it was cheaper than the one I originally wanted. Not only that, but Alan came back in to the dealership at 8:45pm (they close at 9pm) after having left work for the day already. He and Nancy (finance) stayed and worked with me until 10:30pm - 90 MINUTES AFTER THEY CLOSE - to get me squared away. Alan even helped my wife and I transfer everything from my Honda over to the new Charger (I hadn't cleaned out my car prior to coming in) and did not skimp on making sure he showed me everything I needed to know to get setup, like connecting my phone via Bluetooth, showing how the Adaptive Cruise Control works, navigation, etc. I am very satisfied with my experience here and appreciate how they respected the fact that I had done my research, I was determined to get what I wanted (apart from mentioning some other options, they didn't push anything on me that I didn't want), and I was determined get not just a good deal, but the best deal. More
great service This place is absolutely fantastic. Ryan was a great help in getting rid of our relic of a vehicle and drive off in a new dodge journey. This place is absolutely fantastic. Ryan was a great help in getting rid of our relic of a vehicle and drive off in a new dodge journey. More
Great Customer Service My 2011 Charger decided to stop working luckily I had pulled into the DCH Service Center as I was experiencing this problem. The staff at the service My 2011 Charger decided to stop working luckily I had pulled into the DCH Service Center as I was experiencing this problem. The staff at the service center was extremely helpful and Anthony took great care to make sure to keep me informed until my car was fixed. As a business owner I truly appreciate this type of customer service. More
Chris Bennet and the great team at DCH Chrysler/Jeep! My wife and I bought a certified pre-owned Jeep Wrangler from a dealer in Colorado while on vacation. When we had it shipped to us in Cali we took it My wife and I bought a certified pre-owned Jeep Wrangler from a dealer in Colorado while on vacation. When we had it shipped to us in Cali we took it to the in-laws and a family member pointed out to us some pretty bad fin damage to the condenser in front of the radiator. He had been a Jeep guru for many years and told us that in our Cali heat we had a higher chance of overheating due to the blockage of airflow through the condenser to the radiator. So we took it into DCH and explained our concern. Since the Jeep had not yet overheated they said we couldn't replace it under warranty, so we contacted the dealership in Colorado and they agreed to pay for a replacement part. We brought in back to DCH and Chris Bennett was the advisor who took us in. We let him know what was going on and he told us he'd take care of it. Chris even picked up on the fact that the drier/receiver should also be replaced (even though it's not absolutely necessary) just to make sure that everything would be perfect. He was even able to get the Colorado dealership to pay the extra $$ to cover the cost of the drier/receiver for us! Throughout the process Chris was constantly in contact with me to give me updates, and always gave me a timeline even though I never had to ask for one. I am self-employed and very busy most of the day, so I really appreciated that he valued my time enough to keep me informed and let me know exactly how things were progressing. THANK YOU CHRIS!! And thank you DCH Jeep, you have lifetime customers in us! More
THANK YOU! I bought used Honda Fit 2009, and I found it on internet while I was looking so many car dealers and prices. DHC Jeep of Temecula was the one that I bought used Honda Fit 2009, and I found it on internet while I was looking so many car dealers and prices. DHC Jeep of Temecula was the one that had car that I need with very low miles and good price. I bought some oil from them before for my Jeep and experience back was excellent. Everyone is very helpful. My whole purchase of this Honda was excellent. Sales person Marty Striano is very nice guy and good salesman. I would recommend this dealer to everyone who is in look for a car. Thank you, Alex Jokic More
Christopher Bennett was exceptionally helpful during my visit! His exemplary customer service is the reason that I will be back, and will continue to tell my friends and family that Jeep in Temecula is th visit! His exemplary customer service is the reason that I will be back, and will continue to tell my friends and family that Jeep in Temecula is the place to buy and service our vehicles!! He is always friendly, personable, and pays close attention to detail. One time our service did not go so well, and he stayed after the service area closed to personally work on my car and find the problem. Not only did he do that, he found me a rental car so I was not stranded after his technician messed up the project. He genuinely cared about me and my car, and made a very bad situation that was rapidly going downhill into a great experience. Because of his incredible service, I have come back twice so far, and the work and detail has been top notch! Thank you, Chris, for going above and beyond to make me a raving customer of Jeep in Temecula! More