DCH Chrysler Dodge Jeep Ram FIAT of Temecula

Circus Worst service in the world they will ding your new car up then the service manager Steve will joke about it because the type of business you are in Worst service in the world they will ding your new car up then the service manager Steve will joke about it because the type of business you are in after receiving 2 invoices saying they were gonna fix the damage they did still not fixed not only is damage not fixed they lied on paper that they had it two days when they had it two weeks , I bought a truck needed for my pool business and they put me in a rent a car then the rent a car overdrew my account yet they still haven't fixed my vehicle I'm going to leave bad reviews for the next 6 years because this place is a circus. I even got him on video More

Excellent Service Advisor, Chris I was really impressed meeting that energetic, upbeat service advisor, Chris, who seemed to answer my difficult question which no one had previously a I was really impressed meeting that energetic, upbeat service advisor, Chris, who seemed to answer my difficult question which no one had previously able to give me. He explained to me how my gear changing was caused by, and it wasn't the car engine error; rather, it was human (that's me) error. He demonstrated to me and showed me how to correct my error without having to stop the car first. Wow! That was great! Chris was very upfront and clear in his explanation. He is honest, sincere, kind, considerate, and down to earth and friendly guy. He is my number one service advisor. More

Excellent Customer Service with a no BS approach. Mitch and Glenn are the guys to see. They are straight forward and honest, and I couldn't be happier with how they handled the transaction. I told the Mitch and Glenn are the guys to see. They are straight forward and honest, and I couldn't be happier with how they handled the transaction. I told them I had a number to meet and they met it. Wouldn't recommend seeing anyone else. More

We had the best experience at DCH! One of the absolute best dealership experiences we've ever had! My fiance and I bought a 300 SRT8 here yesterday, and our entire experience from be One of the absolute best dealership experiences we've ever had! My fiance and I bought a 300 SRT8 here yesterday, and our entire experience from beginning to end was flawless and straightforward. Prior to driving to Temecula from South OC, my fiance talked to Greg Carey over the phone. Greg was friendly and knowledgeable, and even took the time to send an email with photos/details of the car we were interested in. When we arrived yesterday to look at the car, Greg never made us feel rushed or pressured into purchasing. We got a smokin' deal on the car, but it was Greg's attitude and professionalism that really made us grateful for such a pleasant transaction. We've purchased many, many cars over the years, and this dealership is definitely the best at customer service. Be sure to check out their website...they have a great inventory with a lot of variety. We highly recommend DCH of Temecula, and will definitely do business with them in the future! More

Purchased a 2014 dodge Ram 3500 Laramie Longhorn Our sales rep was Soloman Apodaca. He helped us get a great trade in value for our old truck and an awesome price for the new truck. Soloman was hones Our sales rep was Soloman Apodaca. He helped us get a great trade in value for our old truck and an awesome price for the new truck. Soloman was honest and professional. We would not hesitate to buy another vehicle from him and DCH. More

Happy here twice just purchased my 2nd used vehicle from DCH in 2 years. Both deals were done with Greg Carey in the internet sales department. Both of my deals went just purchased my 2nd used vehicle from DCH in 2 years. Both deals were done with Greg Carey in the internet sales department. Both of my deals went smoothly and I would not hesitate... and in fact plan to purchase another vehicle here next year. I highly recommend Greg. More

Best dealership in southern California There are wonderful people at DCH Chrysler Jeep Dodge. I never though a car-shopping experience would have been this easy. They answered all questio There are wonderful people at DCH Chrysler Jeep Dodge. I never though a car-shopping experience would have been this easy. They answered all questions and did not talk to down to me. There were no games played on the price. Everyone was extremely kind and professional (from the salesman to the sales manager to the finance manager). The vehicle is in great condition and we love it. I would recommend this dealership to anyone looking for a new or used vehicle. More

Liars with no customer service skills, cannot be trusted. We recently purchased a used 2006 BMW X5 from this dealership. We were told by the salesman, Robert, that the vehicle had previously been in a "minor We recently purchased a used 2006 BMW X5 from this dealership. We were told by the salesman, Robert, that the vehicle had previously been in a "minor" accident, son "minor" that it did not appear on the Carfax report. We were alos told by Robert that everything had been fixed and that the car was in working order. Though I test drove the car and did a cursery inspection I did not check every little feature of the car. A few days later we found that one of the headlights was not working so I returned it to the dealer for them to repair. They had it for the day and did not even attempt to fix what I thought would be a simple bulb replacement. I took the vehicle to Sterling Auto and they found that the vehicle had not been repaired correctly and that both headlights were missing the equipment that made them function correctly. Robert lied to me when he said the they did their "due diligence" to inspect and repair the car. If the had they would have found that the head light was not working and fixed it. I returned the vehicle to DCH and demanded they fix the headlight. They took the vehicle to Murrieta BMW and after having the vehicle for over two week determined that it would cost over $1500 to fix the car. In the mean time no one from DCH contacted me to explain or apoligize for the situation or inconveince. When I finally picked up the vehicle I spoke with a "sales manger", John Christie about my frustration. This guy would not get up out of his chair to talk to, he would not look at me, he just sat there playing with something in his hand the whole time. His only comment to me was "hey, we fixed the car". Nothing more. This was the second, and last, vehicle I will purchase from this dealership. They simply cannot be trusted More

Greg Carey is the best! This is our 4th car from DCH, Greg Carey was awesome from start to finish! He made us so comfortable with his genuine, professional, easy-going demean This is our 4th car from DCH, Greg Carey was awesome from start to finish! He made us so comfortable with his genuine, professional, easy-going demeanor. He made great efforts to accommodate our needs, & ultimately we got an amazing Jeep Trailhawk. We couldn't be happier with our experience and the car! We will recommend our friends to come see Greg Carey. More