
DCH Chrysler Dodge Jeep Ram FIAT of Temecula
Temecula, CA
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fast friendly service. I dropped my car off early before the dealer opened, and recieved a call a few hours later to tell me what was going on with my car. Dch Dodge got rig I dropped my car off early before the dealer opened, and recieved a call a few hours later to tell me what was going on with my car. Dch Dodge got right to my car even though I didn't have an appointment. I didn't expect to have my car done the same day, but they had it done by close of business that day. Great job on every one at Dch Dodge! Keep up the good work! More
In spite of recall issues, outstanding service all around! I recently had to take in my 2013 Dodge Charger for recall (P60, alternator) service and was quite pleased. The recall was dated in October but parts I recently had to take in my 2013 Dodge Charger for recall (P60, alternator) service and was quite pleased. The recall was dated in October but parts were not available for resolution until April, so this was frustrating, but Chrysler/Dodge's fault, not DCH's. Once the parts became available, I was contacted to bring in the vehicle and the scheduler was courteous and helpful. The gentleman receiving the car in the service lane was professional and also courteous. The shuttle driver (Mr. Ensign) was friendly, courteous, and professional as well. All around, my experience was exceptional. Everyone I encountered was commendable and the repairs went seemingly as planned. I had a similar exceptional experience two years ago when I purchased the vehicle here. I can easily say that this dealership is the best I've ever used over the decades. Thank you. More
Very Dishonest! Shop Elsewhere! We had been told in an email what our payment would be for an automobile. They already had our social security, etc for running credit. When we went We had been told in an email what our payment would be for an automobile. They already had our social security, etc for running credit. When we went in to pick up the car, lo and behold, our credit rating was too low to qualify for the best rate. I was told that my FICO score from Chrysler was 790 and I needed it to be 810 or over for the best rate. So we ended up with a higher payment. Two weeks later I got a statement from Chrysler showing my FICO score to be 815!!!! So they lied to us!!!! Shop elsewhere, these guys are snakes! More
Easiest car purchase Our salesman Robert was the opposite of what we expected. He was so easy going and helpful. Never once did he push us. He gave us time to talk to eac Our salesman Robert was the opposite of what we expected. He was so easy going and helpful. Never once did he push us. He gave us time to talk to each other with no pressure. He totally concentrated on the questions and the vehicles we were looking at. When we told him that we needed time, he told us to take whatever we needed. Then Glenn our Sales Manager was very easy going, he explained the prices and explained what he could do for us. There again was no pressure and we felt we could walk away if we wanted. He never pressured. Everyone we spoke to was helpful and kind. I would highly recommend them to anyone. Thank you to you all for the pleasant experience. This is the first time I purchased a car and did not feel exhausted afterward. More
Friendly and Right on I have been going to DCH Chrysler for almost 7 years. I own a 2003 Chrysler Voyager and from the first time I entered the parking lot of this dealersh I have been going to DCH Chrysler for almost 7 years. I own a 2003 Chrysler Voyager and from the first time I entered the parking lot of this dealership, they have kept my vehicle in tip top shape. I have always checked around for pricing and found that for just a little bit more I can get the same service with a company that knows my van the best and use Mopar parts, which I like. They are up on the latest technology on how to keep my machine running. Thank You DCH Chrysler of Temecula... More
Service Department I brought our Jeep in for a recall and also to have the trailer wiring "activated" (requires an ecm reflash) so we could pull our boat. In spite of a I brought our Jeep in for a recall and also to have the trailer wiring "activated" (requires an ecm reflash) so we could pull our boat. In spite of a miscommunication on my part, the service department (specifically, Mike Casey), was able to quickly resolve the issue and he had my Jeep ready to go within an hour. He was courteous and professional. I have always been skeptical when it comes to service departments and the "promises" that some dealerships make regarding customer satisfaction - but in this case, Mike (and the DCH service department) came through. I can honestly say that I am a satisfied customer. Thank you again, Mike. More
Chargermania Tamanna made it easy to buy my 2014 Dodge Charger. She is knowledgeable and addressed all my concerns. In the end, I bought the car of my dreams....I Tamanna made it easy to buy my 2014 Dodge Charger. She is knowledgeable and addressed all my concerns. In the end, I bought the car of my dreams....I wake up every day excited to drive. The best car buying experience I've ever had! More
Warranty Service with Fiat-Chrysler I always brought in my 2014 Ram 1500 Longhorn 4x4 for service, both for oil changes and numerous warranty items. However, I bought in the truck for I always brought in my 2014 Ram 1500 Longhorn 4x4 for service, both for oil changes and numerous warranty items. However, I bought in the truck for three separate months for about 30 days each on 6/2014, 7/2014, and now on 2/2015 going on for a month so far with little or poorly worked on for the warranty items, especially when many of the items that would be under warranty are routinely denied by Fiat-Chrysler. As of now, Fiat Chrysler Automobiles or FCA is looking into my case. However, because of numerous build-quality problems that the dealer cannot address, I would like to have my truck replaced due to three months total being in the shop in a pretty much the same condition since I brought it in last year. UPDATE: Mike Z. will have the regional rep to contact me soon. Will update this as soon as everything is completed. More
LOVE my new Dodge Dart!!! Excellent service with my transaction!!! I've been eyeing the Dart's for a while, so I've had my heart set on getting one, and now I have one!!! Tama Excellent service with my transaction!!! I've been eyeing the Dart's for a while, so I've had my heart set on getting one, and now I have one!!! Tamanna Dalton was beyond accommodating to my needs and provided me with exactly what I wanted! She was very patient and listened to my wants/needs. I highly recommend DCH Dodge of Temecula for any car buying services!!!! More
I'm a happy camper! I have never been disappointed in the attention your service department gives me. They are very helpful and really listen to any concerns I may have. I have never been disappointed in the attention your service department gives me. They are very helpful and really listen to any concerns I may have. In fact, the whole dealership pays attention to my satisfaction, and I wouldn't take my car anywhere else. We've been buying and servicing our cars there since 1990. More