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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
684 Reviews

684 Reviews of DCH Brunswick Toyota - Service Center

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September 06, 2008

Great service techs!! I could not have been more satisfied with my experience with Brunswick Toyota's service team, especially Mr. Mike D, who did what he said he would at the price he said he would More

by fstfreddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D
September 06, 2008

The service we received at DCH Brunswick Toyota was excellent. The staff was friendly and very accommodating. Scheduling of appointments was timely, as well as, my repair. The service manager Mike D More

by changeme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike DeAngelis
September 06, 2008

Just wanted to write about my experience.... I own several cars including 2 Toyotas that I purchased in NY. When I moved to Jersey your dealership was recommended highly to me by my inlaws. I met Mi More

by theirishjew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike DeAngelis
September 05, 2008

I drove into the lot at DCH Brunswick and Juan Gallego was instantly at my car asking what he can do for me. he was extremely professional and courteous. He was very helpful in determining what was wron More

by mindy613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Gallego and Michael DeAngelis
August 27, 2008

The service that Jenny provided for my husband and I was worth the trip in from Staten Island. The service department was very clean and efficient. Jenny made every attempt to make us comfortable while we More

by Dorothy1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny
August 16, 2008

I have been dealing with Mr. DeAngelis for 18 years. I drive 1 hour each way to have my vehicles serviced since he was transfered to this location. My wife and my self just purchased 2 new vehicles from D More

by Bigpoppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeAngelis
August 16, 2008

I have had my vehicle serviced at DCH Brunswick Toyota several times. Each and every time I do, it has been an absolute pleasure. The staff has been very informative, patient and polite. As a working m More

by lorideee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeAngelis
August 14, 2008

Took my 99 Camry in for Timing Belt change at 90k miles, talked me into changing both drive belts and water pump. Fine, it's better safe than sorry. Then ask them to check on my Check-Engine-Light issue an More

by zmzm03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Consultant
Sep 01, 2008 -

DCH Brunswick Toyota responded

“Thank you for your feedback on your recent experience with our Service Center. Our goal is to provide all of our customers with the highest level of customer service. In regards to your experience we would like the opportunity to discuss your concerns further. Our records indicate that we provided you with competitive pricing that is in accordance with all of the Toyota Certified Service Centers within the area. In addition, we provided you with a diagnostic service at a reduced cost. Although we want to make every customer a satisfied customer, we realize we may fall short occasionally. Thank you for your feedback and we will use it to enhance the service experience for all of our customers.” Nancy PointduJour Business Development Manager 732-867-5127 npointdujour@dchusa.com

August 08, 2008

The car service industry usually does not take kindly to woman with car trouble. I found the service and professionalism at DCH Brunswick to be outstanding. Mr. Mootz was patient in his explanations - not More

by auntannmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rick mootz
July 20, 2008

I used Brunswick Toyota service dept on and off for several years. I must say it wasn't always a pleasant experience. However, the new Service building and its "completely" new staff are just amazing. More

by mer1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny
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