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DCH Brunswick Toyota - Service Center

North Brunswick, NJ

4.4
684 Reviews

684 Reviews of DCH Brunswick Toyota - Service Center

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January 14, 2015

Will Never Return I recently started taking my Toyota to another shop to get it serviced. The last time I was at the service center, I explained what the problem was w More

by michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Mayle, Michael Deangelis
Jan 19, 2015 -

DCH Brunswick Toyota responded

Michelle, thank you providing your feedback. However, I apologize for the negative experience you had. I can assure you that this is not the standard we set here in the service department. I very much appreciate the chance to speak with you so that I can learn more about your experience and hopefully restore you faith in us. Please contact me at your earliest convenience at 732-867-5150 or email me at rmootz@dchusa.com. I hope to hear from you soon. Sincerely, Rich Mootz, Service Manager

July 21, 2014

Oil Change without Tire Rotation There was an ad on the http://dchbrunswicktoyota.com/ for Oil change for $54.95 for synthetic oil change. However, when I went for service I was asked More

by Manish Jha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 03, 2014

Honest and competent service I brought my car in most recently for oil change and annual safety inspection. Mike and Richard were courteous as usual and finished the work quickly. More

by larisapodlog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard E. Vicioso, Michael Deangelis
May 06, 2014 -

DCH Brunswick Toyota responded

Thanks for your five-star rating of our service department. We’re happy to hear that Mike and Richard were courteous and got your car inspected and oil changed quickly. We appreciate your loyalty to DCH Brunswick Toyota! We are very grateful for your business and we look forward to seeing you again.

April 15, 2014

Another awesome job and great customer service. I had a great experience with DCH Brunswick Toyota. I got a vibration around 40 to 50 mph which sometimes can be driven through. They were able to s More

by larisapodlog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Mayle, Michael Deangelis
Apr 17, 2014 -

DCH Brunswick Toyota responded

We truly appreciate you taking the time to sharing your positive experience with Michael and Craig here at DCH Brunswick Toyota Service. We are glad that they were able to spot and fix the problem quickly, to get you back out on the road. We will be sure to pass on your review to Michael, Craig and our service team. Once again thank you for providing us with your feedback and we look forward to working with you again in the future!

March 30, 2014

I went for Toyota Safety Recall service. I took appointment with my name. When I reached their person scanned my VIN# using electronics device. I show my safety recall notice. I was waiting in wait More

by rajujoshi15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't know
Mar 31, 2014 -

DCH Brunswick Toyota responded

Thank you for taking the time to provide us with your help feedback. I want to first say I am glad you were able to make the time to come into our service department to have the service recall addresses-our customers safety is always top priority. Secondly however, I would like to apologize for the confusion with the ownership names on your vehicle. We always strive to improve our customers experience and listening to customers such as yourself allows us to reevaluate our internal process. Thank you again for your feedback and we hope to serve you again in the future.

February 03, 2014

I leased my Toyota Prius a year ago after having switched from Toyota (Cressida / Camry) to Nissan Maxima and then to Honda CRV. I now wanted a car that is more fuel efficient. After one year into my 3-yea More

by JCMiao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry but I left the invoice in my car that is snowed under right now.
January 16, 2014

From the moment I brought my car into the dealership from the time that I drove it away I was met with the most friendly staff members. Mike DeAngelis personally met me at my car and provided me with excepti More

by lbrenowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike DeAngelis, Michael Deangelis
Jan 20, 2014 -

DCH Brunswick Toyota responded

We are pleased to hear that your experience at our dealership was so positive! We thank you for your 5-star review, and we appreciate your kind words about Mike. We thank you for your compliments of our showroom, and we thank you for choosing DCH Brunswick Toyota!

May 13, 2013

My experience with this dealership was excellent from time I came there until I finished. Everyone were very nice and helpful and pleasant. Thank you. More

by jestith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 18, 2013

I brought my Toyota rav for a recall and routine maintenance. I have been here before and I am always so impressed by their costumer service. The facility is remarkably clean. Service advisors are p More

by Enzas64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 18, 2013

Service was on time, and station extremely clean. Car always ready when promised. I live very close to Freehold, but travel the extra distance to go to Brunswick Toyota for quick, attentive, and reliabl More

by dcarrai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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