DCH Academy Honda

From the very first moment Ms. Sharon from service was not happy and I told her about my issue with dashboard right side flickering heavily and I have it recorded on video because Sharon from service was not happy and I told her about my issue with dashboard right side flickering heavily and I have it recorded on video because when the car is warm the issue goes away. She said NO. I have to physically see the issue or charge you $199 for diagnostic. The video is very sufficient to see the issue. I was not happy with her dry and grim talk and the way she welcome a DCH client More

Everything was fine. My sales person Amber was very helpful. I would recommend this dealership. My sales person Amber was very helpful. I would recommend this dealership. More

What more can I say! Megan is kind, patient and fair! Easy and fast process! Megan is kind, patient and fair! Easy and fast process! More

Katie was very professional when it comes to sales, she knew what she was talking about and answer every questions asked. She was very patient and at the end gave me a wonderful service. I loved Katie. knew what she was talking about and answer every questions asked. She was very patient and at the end gave me a wonderful service. I loved Katie. More

Katie was wonderful. The dealership did not have enough people working in finance or in car prep . I was there for five hours This made my experience less than acceptab The dealership did not have enough people working in finance or in car prep . I was there for five hours This made my experience less than acceptable. None of this was Katie’s fault. She kept checking for me and on me but she was misled by these departments as much as I was. The management team needs to work on this. Customer satisfaction should be your goal. I should have been able to wait at home until the car was ready to be picked up. Not held captive by your slow service. Again , Kudos to Katie for her patience and performance. Also the gentleman I finally worked with in finance was good too. The management of DCH needs improvement More

Katie the salesperson I dealt with was not high pressure. We went over the options and she delivered what I asked for. The dealership is new clean and seems modern. Transaction was easy. We went over the options and she delivered what I asked for. The dealership is new clean and seems modern. Transaction was easy. More

Jude, Mikah and Johan made this process enjoyable and easy. I was provided with quotes that were extremely competitive and fair. Filling out paperwork was streamlined and I was out of the dealership with easy. I was provided with quotes that were extremely competitive and fair. Filling out paperwork was streamlined and I was out of the dealership with my new car in no time. Was a great experience overall! More

Christian Monfort was my salesman. He was excellent. Was a good experience. No stress. Would return. He was excellent. Was a good experience. No stress. Would return. More

Javier Ayala was my salesman. He is very good at his job .I had no stress and I would recommend him to my friends if they are looking for a car. He is very good at his job .I had no stress and I would recommend him to my friends if they are looking for a car. More

Ronny spent some time getting to know me. He worked with me on personalizing the package to include only the add-ons I wanted. He did not come across as high pressure. I felt comfortable with He worked with me on personalizing the package to include only the add-ons I wanted. He did not come across as high pressure. I felt comfortable with him during our negotiations. Ronny is a nice guy. I would definitely recommend him to anyone looking for a Honda. More