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DARCARS Volvo Cars

Rockville, MD

4.4
198 Reviews

15401 Frederick Road

Rockville, MD

20855

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Showing 198 reviews

March 02, 2018

Try to buy new car as a Volvo owner The sell staff in the shop is cheater. It is a waste of time and money here. They provided me some information, WRONG information, wasted my time a More

by ZZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
several staff, including the manager
Mar 02, 2018 -

DARCARS Volvo Cars responded

We are very sorry to hear that this was your experience. We would be happy to look into this for you. Please email us at customerrelations@darcars.com with your contact information so that we can assist. We will also share this feedback with the dealership team.

Mar 28, 2018 -

DARCARS Volvo Cars responded

Dear Client, I am really sorry you feel this way. I am sure we have done something to make you so upset. I am here to make sure customers are taken care of. Please tell me what happened and how you would have liked to be treated. I promise you that i can help make any bad experience to a good one. I have tried to to find out how i can contact you with no luck. Please call my cell number 240-277-6052. Alexander Arman General Manager

March 02, 2018

Less Stress, Great Cars, and Awesome Staff We had a great experience with the entire staff at DARCARS Volvo as they all are friendly, knowledgable and made the whole car shopping and buying pro More

by lovemyvolvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Grant, Alex Pedram, Daniel, and Mo
Mar 02, 2018 -

DARCARS Volvo Cars responded

Wonderful! Thank you for taking the time to leave this review!

February 20, 2018

Volvo XC 90 Great dealership. Great team and very strong service. I loved the car they worked with us on. I think I would recommend this dealership to anyone of o More

by philandlori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Arman
February 20, 2018

Greatest car buying experience ever! I came in one day just to see what was available, already knowing the XC90 of my choice. I was greeted at the door and was given an awesome lesson on More

by stillblessed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Kwaw-Fuah and Mohammad Mostafavi, Alexander Arman, Mark Filipovic
Feb 22, 2018 -

DARCARS Volvo Cars responded

FANTASTIC! Thank you for the review. Enjoy your XC90!

February 07, 2018

Great dealership that takes care of their clients! We came all the way from NYC to pick up our car and had a great experience buying a new XC90 at Darcars. They went above and beyond to meet our demand More

by maxg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Arman, Mark Filipovic, Paola Mejia
Feb 09, 2018 -

DARCARS Volvo Cars responded

Thank you for the great review! We are so happy to hear that the dealership delivered an exceptional experience. Enjoy your new Volvo!!!

January 04, 2018

Great Service from Jimmy I have been coming to this dealer when I have had Volvo's off/on for over 10 years. Jimmy Wong has always provided great and pleasant service. He i More

by VolvoCustomer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Wong
Jan 06, 2018 -

DARCARS Volvo Cars responded

Thank you!

December 16, 2017

Love my 2015 Certified V60 Spoke to Talbot about what I was looking for on a Tuesday and bought car the following Saturday. Cannot believe what a value this off-lease car was. C More

by Fishleg
Recommend Dealer
Yes
Employees Worked With
Talbot Layne
Dec 20, 2017 -

DARCARS Volvo Cars responded

Thank you so much for the review! We are glad we were able to help you find the perfect car!

December 15, 2017

Excellent Dealership - Repeat Customer for Sales and Service The customer service we receive from Alexander Arman and the other salespeople at Darcars Volvo is exceptional. It is why I am such a satisfied repea More

by DeniseDC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Arman, Mark Filipovic
Dec 20, 2017 -

DARCARS Volvo Cars responded

Thank you so much for the review, Denise!

August 25, 2017

0 stars This is hands down the worst service I have ever received. Car was not ready when promised. I was told car was ready and it was not when I showed up More

by mej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy wang
Aug 25, 2017 -

DARCARS Volvo Cars responded

Hi. I have responded to your other reviews online. I would like to help if you allow me to. My email is jdobson@darcars.com. Thank you - Jammie

June 12, 2017

Great purchasing experience In 2012 we bought a Volvo S80 from Charles W. Grant, and we had such a good experience that we returned to him to buy a 2017 S90 Momentum. Mr. Grant More

by Ropelo75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles W. Grant
Jun 26, 2017 -

DARCARS Volvo Cars responded

Thank you so much for the kind feedback! We are thrilled that we could assist you again. It was truly our pleasure! Enjoy your new ride!

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