DARCARS Volvo Cars

Forever Loyal Talbot went above and beyond to get a car for me. I was going through a divorce and my credit was trashed because of it so I had a difficult time get Talbot went above and beyond to get a car for me. I was going through a divorce and my credit was trashed because of it so I had a difficult time getting financing and I didn't have a lot of cash for a downpayment. He found an amazingly reliable used car for me and I was very happy with it. Unfortunately I was in an accident 3 months later and had to get another one. This really put me in a bind because I had no cash for a downpayment and I was struggling. He once again went above and beyond for me and found me another great car. I am very appreciative of Talbots hard work and I will forever be loyal to the dealership. Thank you Dar Cars Volvo More

Changed My Negative Experience With Car Dealerships I've always been wary of going to dealerships because the experience has always been unpleasant for me. In fact, with the last car I bought, I did it I've always been wary of going to dealerships because the experience has always been unpleasant for me. In fact, with the last car I bought, I did it entirely online and never spoke to a sales agent in person until I picked the car up. But Darcars Volvo in Rockville dramatically changed that negative perception for me. Every single member of their team that I had the pleasure of interacting with during this process was nothing short of amazing. From Daniel, who graciously guided me through every step in the process and helped me source the XC90 that I eventually ended up getting. To Mark in finance who made the stressful process of completing the paperwork such a breeze, even when I couldn't quite make up my mind about what I wanted. To Cristela who patiently showed me every single feature of a car that has dozens of amazing tech installed, and who made sure that every single thing on their turnover checklist was done for me and the car before I drove off the lot (and even after). She really went above and beyond to make sure that my experience during this process was outstanding. Even the other members of their team who I didn't directly work with were pleasant and made me and family feel very welcome and comfortable while shopping. And to their general manager, Alexander, who is truly a man of his word. You see, Alexander initially offered me a car with a booster seat on it because I told him that I preferred to have one. It wasn't something high on my list of priorities in a car, it was just something I thought would be nice to have. But because of some issue, he could not get that specific car for me. He told me offhand that he would just give me a booster seat to "fix" the mistake. As it wasn't a big deal for me and I was extremely happy fidgeting with the cool features of my new car, I forgot about the booster seat. And I would never have remembered if not for the message I received the day after I got the car from them: my booster seat was ready for pick up in the dealership. That one act says a lot about the kind of values and culture they have on their team. I would get a car from them on the basis of their outstanding service and integrity alone. It's a good thing then that their amazing service was paired with the best deal among all the dealerships I contacted in two states. They have definitely won a loyal customer in me. More

Excellent Service I have been a loyal customer at DARCARS Volvo in Rockville because of the honest and excellent service they provide. The General Manager Alexander and I have been a loyal customer at DARCARS Volvo in Rockville because of the honest and excellent service they provide. The General Manager Alexander and his team have always gone above and beyond in ensuring that the price and service is right and that the experience is a pleasant one. I highly recommend going here if you are looking to lease or purchase a Volvo. More

Great Experience My entire experience with the professionals at Darcars Volvo of Rockville has been exceptional. My salesperson was well-informed, patient and straigh My entire experience with the professionals at Darcars Volvo of Rockville has been exceptional. My salesperson was well-informed, patient and straight forward. The manager, Alexander Arman, couldn’t have been more helpful and accommodating. The entire staff was professional and friendly and they made the process an easy and pleasant experience. Cristela Torres has been particularly supportive and accommodating helping me to get to know my new Volvo. I would definitely recommend this dealership to my family and friends. I am thrilled with my new XC40. I took a long time to make my decision and I’m couldn’t be happier with my choice. The comfort and handling on this car is fantastic. It can make a U turn on a dime and when needed the acceleration is great. This is my first Volvo and in just a few weeks I’m sure that I’m a Volvo girl for life. More

Above and Beyond I have bought and/or leased multiple Volvos from this dealership over the past ten years, and I keep returning here because of the beautiful, safe car I have bought and/or leased multiple Volvos from this dealership over the past ten years, and I keep returning here because of the beautiful, safe cars and the superior service. It is absolutely true that Volvos are the safest cars in the world. I was hit by a tractor trailer on the highway in my new Volvo XC90 with my kids in the car. We all walked away from that accident (after a precautionary trip to the hospital) with relatively negligible injuries. All of the car’s safety features kicked into action (including side airbags and an immediate call from Volvo On Call asking if we were OK and if we needed a tow). I called my insurance, and the very next day I called Alexander Arman, the dealership’s General Manager, and my trusted salesperson. Alexander went out of his way to assure me that everything would be OK. Fast forward to today, and as always, he kept his word. I am driving another new XC90. I’m so happy with the car, and my kids feel safe again everywhere we drive. Alexander, Cristela, and Mark made the process go so smoothly! Alexander even picked me up from my rental car location to help me retrieve my car. Cristela called me a few days after I was traded into a new car to ask me how the car was driving and if I needed any additional assistance with new features. I can’t say say enough great things about this dealership and their excellent cars and personalized service. I highly recommend this dealership. More

Smooth Process I had not dealt with an out of town dealer before, actually a 500 mile away dealer, but I am truly glad I did. Alex made the deal possible and an extr I had not dealt with an out of town dealer before, actually a 500 mile away dealer, but I am truly glad I did. Alex made the deal possible and an extremely smooth process and then Charles made it even better once I arrived to pick up my car. This is our second Volvo and the time Charles took to go over the details on this complicated vehicle made it a comfortable experience. I would gladly come back for another as needed. Thanks a lot. More

easy buying process I rarely write reviews, but these folks keep impressing me over the last 3+ years. This dealership has extremely helpful sales people (Paola in partic I rarely write reviews, but these folks keep impressing me over the last 3+ years. This dealership has extremely helpful sales people (Paola in particular) who respond promptly to requests. Alexander Arman works out the best deals -- I know because I call everyone and check with edmunds, etc. I have always felt they were forthcoming, helpful, and fair. They get to know their customers and want to keep them for life -- that's why they answer even ridiculous inquiries with care and offer FREE wear and tear service on your leased cars! And they have an amazing selection of cars -- and were the first to get the new xc40 for sale! I'll always start with them, and I'm pretty confident I'll end with them too. We've always had great service when we come in for oil changes and other issues (which have been rare, because the cars are great). More

Great Cars! Great Dealership! My husband and I have been getting cars from this dealership since 2006…on number 8 now! The lease on my most recent car was close to ending and, as u My husband and I have been getting cars from this dealership since 2006…on number 8 now! The lease on my most recent car was close to ending and, as usual, I could not think of any other car that I wanted besides a Volvo! These are just the best (gorgeous, sporty, sleek, elegant, safe - I can go on and on)! And this dealership is great! They will work with your wants/needs and make sure you leave happy and quickly - nobody likes spending half the day at the dealership. I upgraded from an S60 to an XC60 and I love it! Thanks to the General Manager, Alexander, who showed me all the great technology in this car back in January. A big thank you to Cristella as well. She was patient and took the time to show me how all the cool gadgets work! Also, I would be remiss without giving a shout out to Jimmy in Service. He is very attentive and personable and always makes sure to follow up with a personal message - no boilerplate messages from Jimmy! Thanks for always providing a great experience and ensuring that we remain loyal, Darcars Volvo! More

Happy Customer Since 2001 Ever since I purchased my first Volvo in 2001 , my experience with DARCARS Volvo been excellent in all areas. I wish I could give more than 5 stars! Ever since I purchased my first Volvo in 2001 , my experience with DARCARS Volvo been excellent in all areas. I wish I could give more than 5 stars! Many thanks to the DARCARS Volvo team for everything everyone has done over the years. Keep up the great work!!! More