DARCARS Volvo Cars Fairfax
Fairfax, VA
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Professional Service Rep Chris Speaker is the most professional custom service representative in the business. Every encounter over the years has been outstanding which is why Chris Speaker is the most professional custom service representative in the business. Every encounter over the years has been outstanding which is why I keep going back to Fairfax Vovlo. Dennis Walker More
Wonderful experience. Bought a new xc60 and could not be any happier. Our salesman Wayne took time to explain everything about the car. It was the most pleasant experienc Bought a new xc60 and could not be any happier. Our salesman Wayne took time to explain everything about the car. It was the most pleasant experience we have had buying a car. More
Worst car purchase in my adult life My first Volvo purchase and I've been dissatisfied since the first week of ownership. Although, my salesman was very good, every other experience wit My first Volvo purchase and I've been dissatisfied since the first week of ownership. Although, my salesman was very good, every other experience with Fairfax Volvo has not been a good experience. More
Happiest XC60 Owner in the World My experience at Fairfax Volvo restored my faith in automobile dealerships. I recently purchased a 2013 XC60 SUV and It was the most emotional and mo My experience at Fairfax Volvo restored my faith in automobile dealerships. I recently purchased a 2013 XC60 SUV and It was the most emotional and moving experience I have ever had at a car dealership. My appreciation goes out to Marco Fegani for being the best salesman in the world ( yes, I'm still gonna marry him) and Fawad Osmani for being the "man" to make it all happen. I will forever be a member of the Volvo Family as long as the service I receive compares to what Fairfax Volvo provides. 5 Stars to you guys you really know how to make a person feel special, important and wanted. Oh, and by the way they don't forget you once they make the sale!! More
Terrific Experience Buying a New Car Purchased a new 2016 Volvo XC60 SUV through Marco at this dealership. He was so customer service oriented and very informative but not pushy. He spent Purchased a new 2016 Volvo XC60 SUV through Marco at this dealership. He was so customer service oriented and very informative but not pushy. He spent tons of time with me and patiently answered all of my questions. He mentioned a Costco discount upfront which I was not aware of and I used it saving over $ 1,000 under invoice! The discount also worked on the paint and leather treatment- another $300 dollar discount. After I purchased the car Marco set up all the technology components syncing ON Call to my phone along with my cell phone address book so I could use hands free calling. He patiently explained how the different car functions worked. He followed up and answered my emails promptly . The manager Amir was equally helpful. These two men were extremely professional, patient , kind and very customer oriented. They made an experience I was dreading very pleasant .They were fabulous in every way and I would give this dealership the highest marks possible. I love my new Volvo!!! Donna F./Lorton Va. More
GREAT ATTENTION FOR SERVICE! Clark is my service advisor. He is very responsive and knowledgeable. Mark, worked on my xc90 and it is running perfectly! Everyone is always very fr Clark is my service advisor. He is very responsive and knowledgeable. Mark, worked on my xc90 and it is running perfectly! Everyone is always very friendly. I really like Wayne Smith, Sales - Our family has purchased 7 Volvo's from this dealership. I am looking forward to my next Volvo! More
Absolutely Outstanding across the board Fairfax Volvo is great! Since the day I bought my Volvo there and 5 years running. Not only does the car run great, they also provide outstanding se Fairfax Volvo is great! Since the day I bought my Volvo there and 5 years running. Not only does the car run great, they also provide outstanding service! In particular, Clark S (Service Consultant) is always there for the customer. Always professional, very knowledgeable, patient, listens carefully, and then gets the job done right the first time. In and out with no hassles. Thanks to all the staff and those behind the scenes that make this a great experience. Would not hesitate to return there for my second Volvo when the time comes. More
Service. I want to compliment the service manager, Clark, Speaker, for his detailed explanation of the service that was provided on the software system for our I want to compliment the service manager, Clark, Speaker, for his detailed explanation of the service that was provided on the software system for our new 2015 Volvo XC70. More
Upfront and Honest My name is Ken S. of DC. Like many of us searching for a new car can be a daunting experience especially there are so many choices and options. We b My name is Ken S. of DC. Like many of us searching for a new car can be a daunting experience especially there are so many choices and options. We began our new vehicle search by focusing on user reviews, reliability, safety features and price. We searched everywhere by going online, talking with friends and visiting dealerships. Obviously, the choice came down to a Volvo and the next challenge was about which dealerships in the area to visit. We searched the dealerships reputation though online sites. We narrowed it down to 3 in the DC area. I visited my first choice (nearby where we live) and got the usual sales pitch like "yes, we have the car", but when we got there magically the car is no longer available, then the manager comes out and you know the rest of the story.... When Marco of Fairfax Volvo contacted me I decided to pay them a visit despite being the farthest. It is refreshing and delightful to meet someone who is a man of his words, no sales pitch, excuses just a straight talk. I immediately liked Marco not only about his personality but also his demeanor. He is a very pleasant person to work with and a good listener, he answered all my concerns about the car. He was patient and reliable. He pays attention to details and would take the extra mile to get me information that I requested. It was truly a pleasant way to buy a car. Honestly, don't take my word for it, visit Marco if you are in looking for a Volvo and you will see what I am talking about. He practically sold me my future Volvos......... More
Clark Speaker, Assistant Service Manager I have been a loyal customer of Fairfax Volvo, in Virginia, for years, especially because of Clark Speaker. I have owned three Volvos since 1986 and I have been a loyal customer of Fairfax Volvo, in Virginia, for years, especially because of Clark Speaker. I have owned three Volvos since 1986 and by far, Clark has been the most excellent service manager I have encountered. He is knowledgeable, answers questions so I can understand them, is polite and personable, a quality difficult to find in today's world. Clark makes me feel like I am a friend he cares about. I always look forward to seeing Clark. Clark is generous with his time and expertise. If I call him and cannot reach him, he returns my calls. I now live in Rockville, Maryland, but purchased my 2012 car at Fairfax Volvo and always return there for service. There are other Volvo dealerships near my home, but after visiting one, I did not feel the trust that I have for Clark, who knows what I need and how to take care of my infrequent problems. Clark Speaker is the VERY BEST there is. His patience and honestly goes a long way. HE IS OUTSTANDING and I can say that I have seen him with other customers and he is just as OUTSTANDING with their needs. Sincerely, Riva Kaufmann (A Proud Volvo Owner) (I also love the excuse to eat a donut). More