Back

DARCARS Volvo Cars Fairfax

Fairfax, VA

4.3
177 Reviews

11020 Fairfax Blvd

Fairfax, VA

22030

Directions

By Type

Showing 177 reviews

October 02, 2015

Professional Service Rep Chris Speaker is the most professional custom service representative in the business. Every encounter over the years has been outstanding which is why More

by Carl40
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Speaker
Oct 02, 2015 -

DARCARS Volvo Cars Fairfax responded

Carl40, Thank you for taking the time to share this great review! We are so happy to hear that Chris has made your visits outstanding over the years. Looking forward to assisting you in the years to come. All the best. Fairfax Volvo

September 29, 2015

Wonderful experience. Bought a new xc60 and could not be any happier. Our salesman Wayne took time to explain everything about the car. It was the most pleasant experienc More

by Joe and Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne and Tim
Sep 30, 2015 -

DARCARS Volvo Cars Fairfax responded

Joe & Karen, Congratulations on your new XC60! We are so glad to hear that Wayne took the time to explain everything fully to make your experience pleasant. Enjoy! All the best, Fairfax Volvo

September 20, 2015

Worst car purchase in my adult life My first Volvo purchase and I've been dissatisfied since the first week of ownership. Although, my salesman was very good, every other experience wit More

by Dissatisfied Volvo V60 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy
Sep 21, 2015 -

DARCARS Volvo Cars Fairfax responded

Good morning, We're so sorry to hear that you've been disappointed with your experience at our dealership and would love to look into the issues. However, we haven't been able to find you in our system based on your DealerRater username. If you have a moment, please email a full name and preferred method of contact to careteam@fairfaxvolvo.com and a manager will be in touch as soon as possible. Thanks, looking forward to helping you out! Best, Fairfax Volvo

September 18, 2015

Happiest XC60 Owner in the World My experience at Fairfax Volvo restored my faith in automobile dealerships. I recently purchased a 2013 XC60 SUV and It was the most emotional and mo More

by TheresaXC60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fegani, Fawad Osmani
Sep 18, 2015 -

DARCARS Volvo Cars Fairfax responded

Theresa, What an absolutely amazing review! Thank you for taking the time to share it with us. Congratulations on your new (to you!) XC60, excellent choice. On behalf of Marco and Fawad, we truly appreciate your patronage. All the best, Fairfax Volvo

August 30, 2015

Terrific Experience Buying a New Car Purchased a new 2016 Volvo XC60 SUV through Marco at this dealership. He was so customer service oriented and very informative but not pushy. He spent More

by Donna F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fegani and Amir Sayedan
Aug 31, 2015 -

DARCARS Volvo Cars Fairfax responded

Donna, Congratulations on your Volvo! Thank you so much for sharing your excellent experience with us. We are so happy to hear that Marco and Amir changed your view on car buying. All the best, Fairfax Volvo

August 26, 2015

GREAT ATTENTION FOR SERVICE! Clark is my service advisor. He is very responsive and knowledgeable. Mark, worked on my xc90 and it is running perfectly! Everyone is always very fr More

by Josie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Speaker
Aug 26, 2015 -

DARCARS Volvo Cars Fairfax responded

Good afternoon Josie, Thanks for the review! Glad to hear that you had a great experience with Clark and Wayne. Continue to enjoy your XC90, and we look forward to helping you again! Best, Fairfax Volvo

August 25, 2015

Absolutely Outstanding across the board Fairfax Volvo is great! Since the day I bought my Volvo there and 5 years running. Not only does the car run great, they also provide outstanding se More

by Rich A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark S
Aug 26, 2015 -

DARCARS Volvo Cars Fairfax responded

Hello Rich, Thanks again for the great review, and your loyalty! We're happy to hear that you always have positive experience with Clark. Continue to enjoy your Volvo! Best, Fairfax Volvo

August 05, 2015

Service. I want to compliment the service manager, Clark, Speaker, for his detailed explanation of the service that was provided on the software system for our More

by old golfer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clark Speaker
Aug 05, 2015 -

DARCARS Volvo Cars Fairfax responded

Old Golfer- Thank you for taking the time to share your experience with us regarding Clark and your time in our Service Department! Enjoy your beautiful XC70. All the best, Fairfax Volvo

July 23, 2015

Upfront and Honest My name is Ken S. of DC. Like many of us searching for a new car can be a daunting experience especially there are so many choices and options. We b More

by GT Cruiser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco and his associates
Jul 23, 2015 -

DARCARS Volvo Cars Fairfax responded

Ken- Thank you so much for choosing us! We know there are a lot of choices in this area and we are super appreciative that we made the cut. Congratulations on your new Volvo! We love hearing our customers positive experiences and are glad to hear that Marco gave you a pleasant and reliable one. Looking forward to your future in the Volvo family! All the best, Fairfax Volvo

July 17, 2015

Clark Speaker, Assistant Service Manager I have been a loyal customer of Fairfax Volvo, in Virginia, for years, especially because of Clark Speaker. I have owned three Volvos since 1986 and More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Speaker, Another gentleman whose name I do not know who met me at the door.
Jul 17, 2015 -

DARCARS Volvo Cars Fairfax responded

Good morning, Thanks for the great review! We really appreciate your continued patronage of our dealership, especially coming from so far away. We agree that Clark's great--glad that he always helps you have positive experiences here. Continue to enjoy your Volvo, and we look forward to helping you again! Best, Fairfax Volvo

...
8
...