DARCARS Volvo Cars Fairfax
Fairfax, VA
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Absolutely Superb Experience! We purchased our 4th Volvo from Fairfax Volvo on October 7, 2017. We've had the pleasure of working with Wayne Smith each time we've come to Fairfax We purchased our 4th Volvo from Fairfax Volvo on October 7, 2017. We've had the pleasure of working with Wayne Smith each time we've come to Fairfax Volvo over the past 20 years. Wayne has demonstrated outstanding knowledge and customer care in helping us leave the dealership with the car we wanted at the price we wanted, each time. He is superb! We highly recommend others ask for Wayne. More
Great experience! Parker was incredibly helpful, knowledgeable and courteous throughout the entire process of finding and purchasing the right vehicle for our family! Parker was incredibly helpful, knowledgeable and courteous throughout the entire process of finding and purchasing the right vehicle for our family! Thank you very much! More
As Usual Great Service.. I had a tire with a nail in it and needed it plugged....I had it plugged but the calibration light would not go off...I called Jonathan Greaves on Fri I had a tire with a nail in it and needed it plugged....I had it plugged but the calibration light would not go off...I called Jonathan Greaves on Friday and he said come in on Saturday....I arrived on Saturday and although very busy I was taking care of immediately. Jonathan as usual was great and was able to get me in and out in record time. Thanks again. I'm glad I purchased my vehicle from Fairfax Volvo.....Excellent customer service... More
Glad I purchased my XC90 here! First time Volvo buyer here and very impressed with the level of service and professionalism. I ended up purchasing a used XC90 working with my sales First time Volvo buyer here and very impressed with the level of service and professionalism. I ended up purchasing a used XC90 working with my salesperson Jorge. He was straightforward and courteous. He provided a great deal of personal attention to my purchase and was very quick to respond to my questions. I think I got a fair price and without the typical games or "sales speak" only to sell the car. He also had great responsiveness after the sale to take care of a few loose ends. As Jorge works with used cars, I appreciate he made the effort to arrange for walk through of the vehicle's features with Volvo.new car salesman, Jonathon. The new XC90 has a host of nuances to learn to really appreciate its capabilities. Jonathon was very professional and very well versed in all the technology and settings. He has a great way of walking you through the features in a logical manner. I feel much more comfortable with the vehicle now. Many thanks for a great first Volvo experience! I definitely recommend Jorge and Jonathon to anyone! More
Best service, great price Jonathan Greaves was our sales consultant and it was one of our best experiences at a car dealer. Very efficient and patient, providing detailed expla Jonathan Greaves was our sales consultant and it was one of our best experiences at a car dealer. Very efficient and patient, providing detailed explanations to all our questions. Will definitely recommend!! More
Best customer service and fair rates! We researched a local Volvo dealership in our local community and the proposed lease packages for a sedan S60 Dynamic was out of reach. We visited Fa We researched a local Volvo dealership in our local community and the proposed lease packages for a sedan S60 Dynamic was out of reach. We visited Fairfax Volvo (30 minutes from our home) and drove away with a Volvo S60 Inscription with loads of features, and great rate! The sales team was so professional and their professional courtesy was appreciated. A Seamless process. Thank you Tim Wanamaker-GM and Mohamed Salem! Also, very comfortable and clean waiting room that was appreciated as our toddler was with us. Hayley & Dave More
Worst Dealership EVER!!!! I bought my car in June of 2017. Have had a lot of factory issues and recalls. Love the car, but the dealer NEVER calls me back, NEVER fixes anythin I bought my car in June of 2017. Have had a lot of factory issues and recalls. Love the car, but the dealer NEVER calls me back, NEVER fixes anything, puts me in a low class rental I have to go to Enterprise to pick-up (after waiting 15-20 min at Enterprise). The waiting area is a dump. It sure doesn't match my Lexus. NO THANK YOU!!!!!! No more FFX Volvo for me!! More
Jonathan Greaves was awesome !!! This place is great. Jonathan treated me like family and was honest. Best experience ever !!! Breath of fresh air and no pressure. Thanks everybody - This place is great. Jonathan treated me like family and was honest. Best experience ever !!! Breath of fresh air and no pressure. Thanks everybody - truly appreciate it Jonathan. More
Good dealership....check them out Came in to test drive an S60 Volvo, as it fit within the category I was test driving against. Was helped immediately as the dealership had recently o Came in to test drive an S60 Volvo, as it fit within the category I was test driving against. Was helped immediately as the dealership had recently opened for the day and no one else was visiting at the time. Jonathan got my specs of what I was looking for and he decided to try something that had worked with others. I would drive and follow him and he would lead me. First time I had ever done that, but figured ok we'll give it a try. Personally, it was disastrous! I like to drive fast, but driving over 80 in a brand new car on a test drive, was not making me feel comfortable. Because Jonathan didn't have a tag on his car and I needed to stay close, I was driving out of my comfort zone and wasn't able to test the car the way I needed to, to give it a good evaluation. I will never do that again, because it inhibits my ability to test the car fully. I inquired about Volvo wagons and whether handling would be better around the curves, as I felt like I was going to roll over on those curves. He had some ideas and I will go back and see if it makes a difference soon. I would recommend not doing the follow the leader test drive that I did. It puts your test drive into someone else's hands and doesn't allow you to experience the car the way you typically drive it. It doesn't allow you to compare to the car you are currently driving or other test drives you have done. All in all, I would give this dealership a chance. On another note, if you have a VW TDI to trade in, since there is one right next door to this Volvo dealer, this dealership will sweeten the deal for TDI owners who are turning in their cars. More
Got the car we wanted. Worked with Jonathan and found him to be likable and persistent (which he had to be). He found what appears to have been the last car in the country w Worked with Jonathan and found him to be likable and persistent (which he had to be). He found what appears to have been the last car in the country which met our requirements. Got the Volvo XC70, fully loaded in black -- exactly what my wife wanted. She's a happy camper. More