DARCARS Volvo Cars Fairfax
Fairfax, VA
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I had a great experience with this dealer. The sales man was very friendly and knowledgeable about the car I was buying. He kepr me up to date on my purchase through emails and phone calls, and made the ex was very friendly and knowledgeable about the car I was buying. He kepr me up to date on my purchase through emails and phone calls, and made the experience very easy. More
I went in on Saturday morning for my first car service and met Clark. I was greeted as I entered by him. Clark was extremely friendly and knowledgeable. The service was fast. Wanda and met Clark. I was greeted as I entered by him. Clark was extremely friendly and knowledgeable. The service was fast. Wanda More
We have owned three (3) Volvos from Rosenthal since 1995 and they have maintained all of them. I have always found them to provide excellent service for the cars with their highly professional mechanics. I and they have maintained all of them. I have always found them to provide excellent service for the cars with their highly professional mechanics. I would highly recommend them for Volvo service. More
I came in the other day and spoke with Clark Speaker about my vehicle. I didn't have to wait long to be serviced. I was greeted as I entered. I don't come in to Volvo often, but on this occasion I was m about my vehicle. I didn't have to wait long to be serviced. I was greeted as I entered. I don't come in to Volvo often, but on this occasion I was made to feel like family. Clark was extremely friendly and knowledgeable. He had an answer for every one of my questions. He was straight forward with me and didn't tell me lies. I hope to deal with him exclusively in the future. More
Everthing was wonderful, the waiting room was clean, the employees were very helpful and friendly, I had both 82,500 service done, break pad, windshield wipes, and fluids replaced so the price was a little employees were very helpful and friendly, I had both 82,500 service done, break pad, windshield wipes, and fluids replaced so the price was a little expensive. My son had class Saturday afteroon so they even got me a rental car for the day. I like the service, my son loves the donught so I will go back there next time. More
I have been taking my Volvo to this dealer for 15 years. Although more expensive that other alternatives; their friendliness and willingness to please, combined with getting it done right the first time, ha Although more expensive that other alternatives; their friendliness and willingness to please, combined with getting it done right the first time, has earned my continued business. They always offer a ride to/from work, and give me a free rental/loaner if the work can't be completed same day. Clark Speaker recently replaced my long term serice manager, Terry Weldome, and is carrying on Terry's service tradation. On this week's visit, he saved me 100s of $ by suggesting that a broken part be welded instead of replaced, made sure that I received the dealer's 20% "old care" discount, and had the car washed before I picked it up. More
The entire dealeership is friendly, professional and high quality. Buying and financing the car was well organized and "customer friendly." Both times I have brought my car to the Service Department (both t quality. Buying and financing the car was well organized and "customer friendly." Both times I have brought my car to the Service Department (both times for after-market accessories installation), the manager and staff were friendly and the work was of the high quality I expected. It was/is pleasure to do business at the dealership. More
I stopped off with a problem which had just arisen fortunately in the vicinity of Fairfax Volvo. My visit was without an appointment. The problem was addressed immediately and I was shortly on my way fortunately in the vicinity of Fairfax Volvo. My visit was without an appointment. The problem was addressed immediately and I was shortly on my way. Prompt and satisfactory service has been my experience with the dealership for the over 5 years I have used them for the servicing of my car. "Great" is an appropriate description but even more appropriate would be "Totally Satisfied." More
By far the best experience I have ever had buying a car; and I've purchased many. Alexander was incredibly friendly and knowledgable. Hussein took the time to go through every detail of the vehicle's opti and I've purchased many. Alexander was incredibly friendly and knowledgable. Hussein took the time to go through every detail of the vehicle's options and features. Alexander responded immediately and even called when I was on my way to the dealership to wait while he could confirm the location of the spare key. Others of a lesser caliber would have let drive there and hope they could find the key before I arrived. It wasn't the typical back and forth negotiations. I asked for what I thought was a reasonable deal and without hesitation; it's what i received. I will definitely recommend this dealership, Alexander, and Hussein to anyone interested in buying a Volvo. On top of the great personalities and knowledge, the Volvo S60 T6 is awesomely fun to drive and the best features. More
Fantastic experience and a beautiful new car to boot! Cannot say enough great things about the sales team of Alex and Hussein. They graciously walked me through the process, were incredibly knowledgeable Cannot say enough great things about the sales team of Alex and Hussein. They graciously walked me through the process, were incredibly knowledgeable about the vehicles, options and comparables and most of all, listened carefully to my concerns and made sure I was 100% happy with the outcome. I look forward to purchasing another Volvo if only to work with them again. There was not one time when I stepped into the showroom and was not quickly greeted and assisted by them. I was kept informed throughout the entire process by phone and email AND received a handwritten thank-you note from Hussein following delivery of my vehicle. My car arrived a month in advance of the anticipated delivery date. Aftercare has been just as wonderful for follow-up service visits - Hussein has patiently trained me on all of the wonderful technolgy features of my vehicle. I would send my MOTHER to this dealership for a car purchase - I trust them this much! More