DARCARS Volkswagen Fairfax
Fairfax, VA
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We have now leased 2 vehicles from Denis Zaplavskiy within the last 2 weeks. We have really enjoyed working with Denis and John. They have been the best sales person and manager to work with. within the last 2 weeks. We have really enjoyed working with Denis and John. They have been the best sales person and manager to work with. More
Have got two cars from here and they were great. Came down from PA For my new 2013 VW Passat and was helped by John and Denis. They were great. Thanks again for helping me into my new car. I love it! down from PA For my new 2013 VW Passat and was helped by John and Denis. They were great. Thanks again for helping me into my new car. I love it! More
Very negative experience overall. In my attempt to research I was given an overly aggressive hard sell upon my first visit to the dealer. I was then called back by the dealer and returned to negotiat research I was given an overly aggressive hard sell upon my first visit to the dealer. I was then called back by the dealer and returned to negotiate after I decided that I'd like a Jetta. After negotiating the price and involving my parents to co-sign, the deal was then altered right before moving to final paper work. When I inquired why the payment structure was altered I was told it was a miscommunication between the manager and salesperson. I left again without purchasing after this. Finally, they contacted me on the last attempt the next day and this time increased the monthly payments to fit into how many months I wanted to finance over. I of course rejected. When I asked for the email address of the general manager I spoke to Nishant to explain to him my displeasure for the handling of my attempt to shop at their dealership and was basically told I was stupid for not accepting the deal they offered and blown off. Would HIGHLY avoid. More
Great People and very friendly staff that bent over backwards to help us. We test drove many cars and they kept helping us, without being frustrated. I will go back for next purchase. backwards to help us. We test drove many cars and they kept helping us, without being frustrated. I will go back for next purchase. More
From the moment of first interaction I was impressed with the high level of professionalism and customer service. My transaction was painless, most was done before I arrived! John was awesome and Edwin is the high level of professionalism and customer service. My transaction was painless, most was done before I arrived! John was awesome and Edwin is well on his way. Jesse is truly the most efficient I've seen in a car dealership finance department! Way to go Fairfax VW! More
My car buying experience was very positive. Emmanuel explained all of the options available, both on the vehicle and with respect to the financing. That is why I rate this dealership very high. explained all of the options available, both on the vehicle and with respect to the financing. That is why I rate this dealership very high. More
Emmanuel was a very good salesman. He was courteous and helpful without being pushy. Everyone there was great. My husband and I did not feel pressured at all. I will definitely go back when it is time t helpful without being pushy. Everyone there was great. My husband and I did not feel pressured at all. I will definitely go back when it is time to buy another car. More
Fantastic sales experience. This is our 7th car-buying experience in the last 10 years, and it was by far the best. Marty was definitely a no-pressure salesperson, gave us some good logic for our purchas experience in the last 10 years, and it was by far the best. Marty was definitely a no-pressure salesperson, gave us some good logic for our purchase, and really aided us in making a decision. He never put any pressure on us, and gave us a great deal of flexibility with our lease. We would gladly purchase from him again, and would recommend him to friends and colleagues. More