DARCARS Volkswagen Fairfax
Fairfax, VA
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I never write reviews, i had too this time! Can't say enough about how great my experience was like when getting my new 2016 jetta GLI. The GM, Fawad, was extremely friendly, helpful , and got Can't say enough about how great my experience was like when getting my new 2016 jetta GLI. The GM, Fawad, was extremely friendly, helpful , and got me the best deal possible for my situation. I'm a new car buyer and he was transparent , straight forward, and didn't play any games. The Sales manager Ahmad made my buying experience fantastic. Straight forward and honest, not to mention an absolute VW fanatic. Last but not least, Ammer my sales consultant who went and pick up my GLI and had it clean and ready for delivery, on time like he and the rest of the staffed promised. If you are in the market for a car you should start here first. More
Made an arduous process easier. This was one of the best car buying experiences I have been through. I bought a Golf TDI Sportwagen and have enjoyed my purchase. Every person involve This was one of the best car buying experiences I have been through. I bought a Golf TDI Sportwagen and have enjoyed my purchase. Every person involved in the process was professional. The negotiations for price was amicable and I was treated with respect. I felt that we settled on a price fair for all parties and the delivery of the car was great. The car had some scratches from transport that were seen during the final walkaround. They immediately got me in touch with the service department to get it serviced and even provided a loaner car. I had a similar experience at a nearby dealer a couple years back and this time around was so easy. They were willing to swap out a cable that didn't fit my phone in the car without making me purchase a new one. Overall, they respected my time and were professional. I would highly recommend friends and family to the dealership. More
First New Car, First Car in 10 Years!!! I have not had as vehicle in 10 years; I saved upo all my money for the last decade in order to buy this car. This was going to be my first new vehic I have not had as vehicle in 10 years; I saved upo all my money for the last decade in order to buy this car. This was going to be my first new vehicle ever. I came to Fairfax Volkswagen because I love the product; it is a good car, drives nice, reliable and I always wanted one. When I first walked in I was very nervous. I was worried about financing and was afraid that I may not have been able to get a new vehicle, but when I came to Fairfax Volkswagen, Bill Brayer, the salesperson, went out oif his way to make sure that it was possible to get a new car! I did not have a driver's license at this time and Bill helped me get all my paperwork together so that I could get a license. Then he took me top the DMV and helped me take the written and physical driving test. He even let me use his personal car to do this! Even though this took several days and two trips to the DMV, we managed to get everything done as quickly and conveniently as possible! He even hooked me up with a great Insurance broker who saved me $75 a month! Because of Bill's help, I now have a better job where I am making more money. I have been able to visit friends and relatives who I have not seen in years. If you need a new or used Volkswagen, please visit Fairfax Volkswagen and ask for Bill Brayer. You will not be disappointed! More
Hassle Free car buying best experience This is by far the best experience of car buying i had worked with John hulme and one of his colleage Emanuel at Fairfax Volkswagen I bought a beelte This is by far the best experience of car buying i had worked with John hulme and one of his colleage Emanuel at Fairfax Volkswagen I bought a beelte for my car they very quick and honest in whole car buying experience . They did not charged any additional fees and did not tried to push be to buy a car which you experience at other dealerships More
as good as it gets Robert and his team were perfect. They were perfect. They did not play me a fool, and we could all level with each other. Truly was a great calm exper Robert and his team were perfect. They were perfect. They did not play me a fool, and we could all level with each other. Truly was a great calm experience. I'm a proud Passat owner and happy all around. More
Salesmen were real "car guys" I had a great experience purchasing my 2015 Golf SEL. The sales reps are actually enthusiastic about the vehicles; they don’t just view them as a pro I had a great experience purchasing my 2015 Golf SEL. The sales reps are actually enthusiastic about the vehicles; they don’t just view them as a product to push. The sale went smoothly, and I got a good deal with my trade-in. More
Bought a Tiguan SEL here, I like the car I bought my new Tiguan SEL from this dealer. The experience went well with Robert Eisenbach. The Tiguan is not 4MOTION, but so far (with around 800 mi I bought my new Tiguan SEL from this dealer. The experience went well with Robert Eisenbach. The Tiguan is not 4MOTION, but so far (with around 800 miles), it works pretty well, particularly during the snowy winter. MPG is around 22. More
Leo King is the best service representative I have seen Since I have written a review for my new Tiguan SEL car bought from this dealership, I think I should state my own experience with the service departm Since I have written a review for my new Tiguan SEL car bought from this dealership, I think I should state my own experience with the service department. We came to Virginia in 2007 (8 years ago) from New Jersey with a Jetta 2006. When we arrived at Virginia, we located Fairfax VW to have our Jetta service. Initially, we had our car served with any service representative available. Soon, we realized that Leo King is the best one and we asked him for the service when our car needs one. Leo King is really friendly and professional. We get warm welcome any time when we stopped by and he always gives us quick and efficient service. More
mistake with buying from you this time? We made a mistake with buying from you this time? Well car had 114 miles but get gas first time I check oil I did not think I need to do this befor We made a mistake with buying from you this time? Well car had 114 miles but get gas first time I check oil I did not think I need to do this before driving off the lot. 1 1/2 Qts. low , Windshield wiper blades need replace, why they do not touch windshield. just turn in first time. I walk with BB&T loan, sing paper you were still running Credit checks (WHY) . today get a call from Wells Fargo that we have a LOAN with. WHY when you should said I did not have a loan instead of here are your loan papers. It does not have many miles oil up to par by me I sending the oil out to be check . anything this else you did not tell me? That right you would not know you do not check. and your CareTeam@FairfaxVW.com. did nothing to send you a e-mail More
Great Sales Rep Robert was a delightful. Very patient during my decision process to purchase my new car. Although I knew I wanted a Volkswagen, I had to test drive th Robert was a delightful. Very patient during my decision process to purchase my new car. Although I knew I wanted a Volkswagen, I had to test drive three different cars before deciding which model was for me. So glad I chose the Passat. Robert provided excellent customer service! I will highly recommend him. More