DARCARS Toyota of Silver Spring

Mr. Bah surprised me with his willingness to help me with my new purchase of the Toyota Corolla Sport. I say this because he tried to help me three months ago with a new purchase and I totally changed my mi my new purchase of the Toyota Corolla Sport. I say this because he tried to help me three months ago with a new purchase and I totally changed my mind because I loved my Nissan Maxima so much. Unfortunately, the transmission went out on my Nissan and I was in search for a new car and I remembered how Mr. Bah was patient and helpful the first time I went there. We the (Forleh family) had already purchased 3 brand new cars from your dealership within a span of 5 years. Mr. Bah was not at the dealership when I called to let him know I was stopping by to check out a new car and he immediately said I will meet you there. What committment he showed to his profession. I will definitely refer Mr. Bah to all and any of my friends who would be interested in a Toyota because that is how strongly I feel about his professionalism. I hope this letter get to the appropriate person because it is very hard to hear good things about your employees and when you do they should get the accolades they deserve. More

I just got my new Toyota Corolla with help from top sales manager Justin Graham, stick with him, I promise, you can get the greatest deal you ever have. After I had a desperate experience in R***** dealer, I manager Justin Graham, stick with him, I promise, you can get the greatest deal you ever have. After I had a desperate experience in R***** dealer, I felt I am God in DARCARS. All of their team members worth A++++++. More

I have been a Toyota fan for many years. This year was my first positive car buying experience, thanks to my new sales rep Rod Durden at Darcars Toyota of Silver Springs Md. I am very pleased with his profes first positive car buying experience, thanks to my new sales rep Rod Durden at Darcars Toyota of Silver Springs Md. I am very pleased with his professionalism, knowledge, attentiveness, and patience as I asked a lot of questions. Rod Durden went beyond the call of duty even after I had purchased my car. He personally made sure that my first trip to the service center (routine work) was as pleasant as my car buying experience. If you are looking to buy a car, Rod Durden is the man for the job. More

excellent service with a smile answered all questions patiently and completely was polite and approachable will definitely return and recommend to more people this is the second time we have bought a car patiently and completely was polite and approachable will definitely return and recommend to more people this is the second time we have bought a car from mr amadou More

Trey was very efficient and friendly in showing (and test driving) my wife and me the 2011 BMW which we recently purchased. He helped to put together an excellent purchase package, including a good value on driving) my wife and me the 2011 BMW which we recently purchased. He helped to put together an excellent purchase package, including a good value on our trade-in. We also found very useful the right we were accorded in taking the car to our BMW repairman for a computerized check of the vehicle. Trey has continued to be courteous, very helpful and an excellent representative for Darcars. More

Poor work, did not do the inspection we paid for, sold us parts we did not need and smiled when this was brought up to management who did very little to right the wrong. Stay away from this snake pit. parts we did not need and smiled when this was brought up to management who did very little to right the wrong. Stay away from this snake pit. More

hi my name is ghulam murtaza (ali)i jut want to say rod durden was very friendly and had great customer,from the test drive to financing he was with us til at the end to put tag on the van i really like th durden was very friendly and had great customer,from the test drive to financing he was with us til at the end to put tag on the van i really like the dealership and the rod customer service and honesty i appreacite what he had done to drive the van i want. More

Great buying experience, starting with respectful, low pressure, and knowledgeble young salesman Edward Alfaro. Mr. Alfaro made me feel that I would get a fair trade for my car, and that I would get a go pressure, and knowledgeble young salesman Edward Alfaro. Mr. Alfaro made me feel that I would get a fair trade for my car, and that I would get a good price on the SUV of my choice. All my needs were met, and I was able to leave a few days later in a new RAV4. The General Manager Tim Hilliard, was also a highlight of my buying experience, listening to my needs and making a fair and reasonable deal on my purchase. I would recommend DARCARS Toyota to friends and family for respectful and friendly service, a fair trade, and a reasonable price on a new car. More

Amadou Bah entertained us with due respect.He explained the features of the car that we like.He was very friendly and approachable.I believe that he is an asset to DARCARS company. Keep up the good works! the features of the car that we like.He was very friendly and approachable.I believe that he is an asset to DARCARS company. Keep up the good works! More

This rating is due to the poor service provided by Howard. He was fairly rude, had NO sense of urgency, and did not seem at all concerned about the time it was taking for service. I don't think it's a Howard. He was fairly rude, had NO sense of urgency, and did not seem at all concerned about the time it was taking for service. I don't think it's acceptable for an oil change to take over 2 hours with an appointment. Even when the car was finished it took almost 25 minutes to get the paperwork. I would highly reccomend that Howard not have customer contact and that Darcars needs to change their policy. More