
DARCARS Toyota of Silver Spring
Silver Spring, MD
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I gave the rating I did because my treatment as a customer has been excellent and I'm always listened to regarding want I need and want when I visit here for services. The lounge facilities are excel customer has been excellent and I'm always listened to regarding want I need and want when I visit here for services. The lounge facilities are excellent and my service rep stays in contact with me during my wait for my car. Peter Bielanski is a very friendly and respectful service rep, and he enjoys talking with and helping his customers. He makes my trip to DARCARS a pleasure. More
My family has bought cars from this dealership for the last 11 years. I usually only go there with my family. However, I have recently been going there alone to get my car's oil changed. I have been helpe last 11 years. I usually only go there with my family. However, I have recently been going there alone to get my car's oil changed. I have been helped by Peter the last few times I have gone there. Peter now knows me very well and has answered every question I had about my car. It makes me feel good to know that I now have a friend around when I go there. I would highly recommend going to this dealership if you want to do business with nice, dedicated, and professional employees, such as Peter. More
Peter is a very friendly and the service that he provided me with was very good! I'm happy that I choose this dealership and received Peter as my dealer. I bring my vehicle there every 4000 miles and always me with was very good! I'm happy that I choose this dealership and received Peter as my dealer. I bring my vehicle there every 4000 miles and always leave with a smile on my face. Dad Cars is doing a excellent job and definitely keep in up with their extra friendly staff as well. :-) More
This is the second car we have bought from Darcars SS. Both cars were what we were looking for in type and price range. The staff was courteous and friendly. It took a little longer than we would like to Both cars were what we were looking for in type and price range. The staff was courteous and friendly. It took a little longer than we would like to complete the purchase. Jorden Jenkins was a pleasure to work with and knowledgeable. Jennifer Petrosino was also a pleasure and knowledgeable and explained everything in detail. The one complaint I have is BOTH cars I purchased came with one key. Cars, used or new, should come with two keys. It is a great inconvenience. Today's keys are expensive. It is not a matter of going down to the corner hardware store and getting a copy for $2.25. Getting a second key will be costly, even at a discount. And it will cost me 2 hours of my time. I just hope my daughter doesn't lose her only key. That said I would recommend Darcars and buy my next vehicle from them. More
My experience with DARCARS Toyota Silver Spring was by far the best experience I have had with any dealership. This dealership provides a level of service that is monumental and should be taught to other far the best experience I have had with any dealership. This dealership provides a level of service that is monumental and should be taught to other dealerships around. I worked with Rod and Rodney and the two of these guys hit my expectations of satisfaction out of the ball park. Both gentleman were personable, honest, knowledgeable, and worked hard for their customer (ME!!!). When working with these two gentleman please throw all misconceptions of dealerships out the window, and if you don't they will!!! These two cleared my misconception by having the best sales pitches or any other jazz, but solely by their actions and getting me in an affordable and safe car. I cannot thank DARCARS Toyota Silver Spring enough for their support in my endeavor of finding a car that was stylish, fits my budget, and safe all around the board!!! Thanks Rod and Rodney!!! More
Trey at Darcars was great to work with. He was honest, friendly, professional and helped us get an exceptional deal on the vehicle we purchased. My son and I flew in from out of state to pick up the car, friendly, professional and helped us get an exceptional deal on the vehicle we purchased. My son and I flew in from out of state to pick up the car, and Trey picked us up a the airport. I would recommend Trey at Darcars to anyone. More
I was a bit nervous at first because of all you hear about car salesmen,but I found Rod to be patient and he answered all my questions in a manner that I understood. I cannot reccomend highly enough. about car salesmen,but I found Rod to be patient and he answered all my questions in a manner that I understood. I cannot reccomend highly enough. More
What a great car buying experience. I had intended to travel to New England (where cars are advertised cheaper) to buy my car but the Darcars Team convinced me to keep my money local. They met the best travel to New England (where cars are advertised cheaper) to buy my car but the Darcars Team convinced me to keep my money local. They met the best quotes I got and worked hard to make sure I was happy. From the sales team to the finance group everyone I dealt with was friendly, courteous, knowledgeable, honest. All the benefits of a large dealership with a small town, friendly feel. Sales consutltant Rod Durden and sales manager Wayne Ramsaran went above and beyond. I would definitely recommend working with them. More
The “new car” buying experience with Mr. Rod Durden was exceptional. It was professional with no trace of high pressure sales tactics. Rod provided top notch service from start to finish, beginning with exceptional. It was professional with no trace of high pressure sales tactics. Rod provided top notch service from start to finish, beginning with a clear understanding and acceptance of the customer’s desires, continuing through with invaluable assistance during the purchase transaction and finishing with a “no surprises” delivery. I can not recommend his services more highly. Kevin Schehr More
I was so nervous to purchase a new vehicle. My worries quickly subsided with the help of Ricky Zollicoffer. WOW! He not only made car buying enjoyable but answered all of my concerns quickly and accuratel quickly subsided with the help of Ricky Zollicoffer. WOW! He not only made car buying enjoyable but answered all of my concerns quickly and accurately. He went above and beyond to help ensure I was completely satisfied and comfortable with the decision I was making. He was very friendly and made sure that the detailing work on my car was immaculate before I picked it up. It is very refreshing to see that there are still great car dealers and salespersons out there. I would recommend Ricky Zollicoffer at DARCARS in Silver Spring, MD to anyone interested in purchasing a new or used vehicle again and again! Thank you! Todd S. More