DARCARS Toyota of Silver Spring

Mr. Jenkins was very personable, and he was responsive to our needs and preferences. He helped us find just the right car for us, and at a reasonable price. We were very happy with his service and with the our needs and preferences. He helped us find just the right car for us, and at a reasonable price. We were very happy with his service and with the dealership. More

I felt they gave me a good deal amd thier overall service was good also they was very friendly and they explain the whole car buying process clearly . was good also they was very friendly and they explain the whole car buying process clearly . More

My experience was very good everyone was very professional and I would see my friends other To this dear ship. They really help me to get a car. professional and I would see my friends other To this dear ship. They really help me to get a car. More

MR. Inzitari was very friendly, welcoming, and patient with me. He was very helpful and I feel very comfortabe asking him all questions regarding my new Highlander. He called me the next day that I bought with me. He was very helpful and I feel very comfortabe asking him all questions regarding my new Highlander. He called me the next day that I bought the car and asked me if I have any problem with the it, and he still check if I am OK with the car More

I went to Toyota in search of purchasing my first car but wanted to find something that suited me .Jordan Jenkins did just that recommended a car for me along with test driving it with me .along with several wanted to find something that suited me .Jordan Jenkins did just that recommended a car for me along with test driving it with me .along with several other cars he thought I may like . He was very patient with me since it was very hard for me to choose a car out of all the great vehicles this location had to offer. I would highly recommend this dealership to anyone else ! More

I bought my 2013 Venza here and have nothing but positive feedback about my experience at DarCars Silver Spring. Emerson Castillo, my sales associate made purchasing a car—a seemingly stressful decision—pain feedback about my experience at DarCars Silver Spring. Emerson Castillo, my sales associate made purchasing a car—a seemingly stressful decision—painless and even enjoyable. Mr. Castillo was a very knowledgeable sales associate, not to mention a very nice guy. He made certain I was purchasing the right car for the right reasons. 3 weeks after purchasing my car, I returned to DarCars and was impressed that Mr. Castillo still remembered my name, that I had started a new job, and what car I bought. Its not often you find a sales associate as genuine, knowledgeable, and friendly as Mr. Castillo. In my opinion, Mr. Castillo both reinforces and enhances DarCars reputation and they are lucky to have him. Thanks to my positive DarCars experience as facilitated by Mr. Castillo, I will never by a car anywhere else. I have already recommended DarCars and Mr. Castillo to all of my friends. More

The "team" that my family and I dealt with at DARCARS Toyota was Abdullah Tabibi, Shahadatur Rahm, and Wahab Lodin. First of all, all 3 gentlemen are good with people, as I suppose having good DARCARS Toyota was Abdullah Tabibi, Shahadatur Rahm, and Wahab Lodin. First of all, all 3 gentlemen are good with people, as I suppose having good social skills is a requirement for the industry. Secondly, my purchasing experience was over a two-day period because I had my toddler with me. If you're in the market for a car, be prepared to spend not one or two hours but several hours buying the car, even if you know exactly which car it is. All I needed was a vehicle to drive back and forth to school with, and one that I could depend on, since my son would be in the backseat from time to time. While speaking with both my father and my brother, Mr Tabibi quickly found the best solution for my personal needs: leasing the vehicle. He made sure to have me print out my school transcript and not only simplified the process but made sure we were happy with our decision overall. There was no pushing or pressure at all. I can say the same about Mr Rahm. In fact, by the end of my purchasing experience here, I felt as if Mr Rahm was an uncle or part of the family, mainly because of his sincerely warm and laid back behavior. When I said I wanted a base model, no cruise control, no fancy radio or whatever, there was no second-guessing or pushing of different models. He answered every single one of each one of our questions (as I said, we were there as a family,we were in a rush, we were a tough crowd to please) and even made sure that I made use of the time spent waiting for Mr Lodin's paperwork by creating a service account for me and making my first appointment for the new car. He gave me a tour of the place including the service area and what was truly nice was how others at the dealership greeted me---it was very sincere. Big smiles, handshakes, and congrats---you would've thought I had just bought the ritziest model on their lot, OR that they were just geniunely happy with Toyotas and being a part of the Toyota family. Mr Lodin's paperwork process was as quick as it could possibly get and it still took a long time overall which is the only reason I gave the buying process 4 stars instead of 5. Otherwise, I was frowning and pouting and sighing because it was my son's bed time (why bring him there in the first place though, right?) and all of my immaturity was greeted with total professionalism and sincere interest in my well-being. We rushed everyone, all three people on the DARCARS Toyota team, and in return we really were met with patience, diligence, and a push to do everything to make sure we were happy with our purchase. I really look forward to taking my car in for its first service appointment. There's a children's play area in their waiting area that my son would probably want to go to right now if he had a say in the matter! Overall, I would recommend this dealership to anyone interested in purchasing a Toyota. We initially wanted to buy a Toyota-certified automobile but realized that the difference between a Toyota certified and new vehicle was only a few thousand dollars---and we ended up leasing anyway, which is not something we would've come up with on our own. Many thanks to Mr's Rahm, Tabibi and Lodin on making sure my needs were met. The car is far beyond what I needed, and I am very happy with the purchase. This is actually the first review I have ever written for any product or service I have bought---so hopefully that should show you how pleased I personally am with them overall. More

Jordan provided excellent customer service to us when we went to purchase a used car. Rather than pressuring us to buy one car or another, Jordan took us around the lot to see a variety of cars and was pat went to purchase a used car. Rather than pressuring us to buy one car or another, Jordan took us around the lot to see a variety of cars and was patient with our numerous questions and concerns. He was professional at all times, and demonstrated he was knowledgeable and experienced. Most importantly, Jordan was friendly at all times and showed he cared about the customer having the best deal possible. We left with a quality car within our price range and in accordance with the criteria for safety and reliability we were looking for. I would recommend to any friend or relative looking for a used car to to see Jordan at Darcars without hesitation! More

It was nice because Jordan explained everything with details and guided me and my mother though every single step and it actually didn't take that long i got the car the same day i think i got it in lik details and guided me and my mother though every single step and it actually didn't take that long i got the car the same day i think i got it in like 2 hours after i arrived to the dealer he was nice and polite and he told me the pros and cons about everything that had to do with the car he convinced me to get it because i was thinking about getting another car but i ended up with the scion. More

A great sales representative, helpful,took care of all my questions and requests that was the reason i chose this location instead of Darcars of Rockville questions and requests that was the reason i chose this location instead of Darcars of Rockville More