DARCARS Toyota of Silver Spring

I purchased a 2008 4runner back in June 2012, and have faithfully made my payments on time. I have yet to be reimbursed for a keyless entry/remote start/alarm system that was removed while waited patient faithfully made my payments on time. I have yet to be reimbursed for a keyless entry/remote start/alarm system that was removed while waited patiently to see the finance person. The salesman, AJ, admitted to me that the system was removed while I waited the day of purchase. He said that the dealership would make good on my bad experience. I have made multipe attempts to fix this issue, and don't understand why Toyota thinks that not reimbursing me the $734.00 for the system is such a hard thing to accompish. I have been a faithful Toyota customer for years, and have decided that Toyota doesn't care about customer satisfaction. Because otherwise they wouldn't treat a customer so poorly. I would have never purchased this vehicle if it didn't have the options on it that I wanted. It isn't the only 4runner around. Please can we fix this issue asap! Show me that Toyota still cares about its' customers and is not just a lot of hot air about being the best. Respectfully, Rose Pagnoni More

Salesman Abdul Newman and manager Abdul Tabibi are very professional and helpful. They spent a great deal of time with me explaining and showing everything about the car. professional and helpful. They spent a great deal of time with me explaining and showing everything about the car. More

From beginning to end, Jordan was friendly, knowledgeable, helpful and patient in helping me select the best car that met my needs. Hassle-free purchase. knowledgeable, helpful and patient in helping me select the best car that met my needs. Hassle-free purchase. More

Hello, This is not my first deal with Darcars Toyota of Silver Spring (Location:12210 Cherry Hill Rd Silver Spring, MD 20904), but this is my first review. I went to Darcars to buy a new vehicle, when I go Silver Spring (Location:12210 Cherry Hill Rd Silver Spring, MD 20904), but this is my first review. I went to Darcars to buy a new vehicle, when I got there, I received a legendary customer service that I could not find somewhere else. They explained everything that I needed to know and also gave me the best price compared to other places. I was so glad and I said that I must share my experience with the world. I was helped with several smart, kind and polite people over there, but one of them the guy who really make it possible for me to have the best deal is Mr. Solomon Sesay. He is the best. People, I'm working in customer service and I know what I'm talking about. If you need to buy or lease a vehicle go to Darcars of Silver Spring and ask for the Sales & Leasing Consultant Mr. Solomon Sesay and you won't be disappointed. Johnny More

Very friendly and trustworthy salemen. I was never stressed throughout the process, would reccomend this dealership to anyone looking to buy a car. The best experience thus far! stressed throughout the process, would reccomend this dealership to anyone looking to buy a car. The best experience thus far! More

When I made my first call and spoke with the Sales Manager, Justin Graham, I had an ide what I wanted to buy (a Toyota Sienna). But I really didn’t know what was there that would be a suitable additi Manager, Justin Graham, I had an ide what I wanted to buy (a Toyota Sienna). But I really didn’t know what was there that would be a suitable addition as a family vehicle. I looked over the stock of a different dealership that is conveniently located on the rout I sometime take when I am heading home from work. And then, after I received a follow-up call from Justin and another call from the Toyota VIP Desk, I thought it was time to come along and see if Darcars Toyota of Cherry Hill could help me to find something really suitable for us. The rest is (as they say) history. From the moment I bumped into Rod Dursen and indicated that I was looking for Justin, and Rod got Justin to step out of his office to meet me, to the moment I stepped into Ji’s office to look over the document package for my 2013 Toyota Sienna, my experience during that time was, well, beyond what I could have dreamed of. To explain that experience, it should be enough to say that, instead of buying one 2013 Sienna, my family and I decided that have two 2013 Sienna wouldn’t be a bad idea at all. Thanks very much, Rod, for helping my family make what we see as the very best investment decision. That Justin, Ki and everyone at Darcars Toyota of Cherry Hill. More

I was looking for a new car to buy. I was thinking of the Toyota rav4. But I wasn't too sure. I just submit a eprice on darcars.com. Then I received an email right away from Rod. We had an appointment . I wa Toyota rav4. But I wasn't too sure. I just submit a eprice on darcars.com. Then I received an email right away from Rod. We had an appointment . I was 4 hours hours late but he was still there waiting on me. He welcomed my hubby , my son and I so warmly. We felt like that was the only right place to buy my new car. Price, customer service, everything was outstanding . I left not just with a smile but also with a car I have been dreaming of. Thanks Rod.... I will definitely recommend every one to go there. Ask for Rod.... You won't be disappointed . Once again, am loving my Rav4. Great choice with an outstanding saler. More

I had a great experience with this purchase. I want in to the shop confused. However with the help from Amadou Bah, i worked out with extensive knowledge. I'm really happy with purchase. Thank you Amadou Ba the shop confused. However with the help from Amadou Bah, i worked out with extensive knowledge. I'm really happy with purchase. Thank you Amadou Bah More

We've worked with Mr. Shahadatur Rahman in purchasing a new Toyota Rav4 last weekend. We've have had a great experience due to the Rahman's courteous and professional presentation and explanation of all a new Toyota Rav4 last weekend. We've have had a great experience due to the Rahman's courteous and professional presentation and explanation of all of our concerns. He basically the usually stressful car buying event a pleasant one. Thank you Rahman More

Mr. Wahab Lodin is a very good man and has a great talent of making me happy and confortable buying car. He is the reason I have been coming back to Darcars every time I want to buy a new car for over 7 yea of making me happy and confortable buying car. He is the reason I have been coming back to Darcars every time I want to buy a new car for over 7 years now. All friend that I recommended to Mr. Wahab have been very happy and satisfied too. More