DARCARS Toyota of Silver Spring

Salesman Abdul Newman and manager Abdul Tabibi are very professional and helpful. They spent a great deal of time with me explaining and showing everything about the car. professional and helpful. They spent a great deal of time with me explaining and showing everything about the car. More

From beginning to end, Jordan was friendly, knowledgeable, helpful and patient in helping me select the best car that met my needs. Hassle-free purchase. knowledgeable, helpful and patient in helping me select the best car that met my needs. Hassle-free purchase. More

Hello, This is not my first deal with Darcars Toyota of Silver Spring (Location:12210 Cherry Hill Rd Silver Spring, MD 20904), but this is my first review. I went to Darcars to buy a new vehicle, when I go Silver Spring (Location:12210 Cherry Hill Rd Silver Spring, MD 20904), but this is my first review. I went to Darcars to buy a new vehicle, when I got there, I received a legendary customer service that I could not find somewhere else. They explained everything that I needed to know and also gave me the best price compared to other places. I was so glad and I said that I must share my experience with the world. I was helped with several smart, kind and polite people over there, but one of them the guy who really make it possible for me to have the best deal is Mr. Solomon Sesay. He is the best. People, I'm working in customer service and I know what I'm talking about. If you need to buy or lease a vehicle go to Darcars of Silver Spring and ask for the Sales & Leasing Consultant Mr. Solomon Sesay and you won't be disappointed. Johnny More

Very friendly and trustworthy salemen. I was never stressed throughout the process, would reccomend this dealership to anyone looking to buy a car. The best experience thus far! stressed throughout the process, would reccomend this dealership to anyone looking to buy a car. The best experience thus far! More

I was looking for a new car to buy. I was thinking of the Toyota rav4. But I wasn't too sure. I just submit a eprice on darcars.com. Then I received an email right away from Rod. We had an appointment . I wa Toyota rav4. But I wasn't too sure. I just submit a eprice on darcars.com. Then I received an email right away from Rod. We had an appointment . I was 4 hours hours late but he was still there waiting on me. He welcomed my hubby , my son and I so warmly. We felt like that was the only right place to buy my new car. Price, customer service, everything was outstanding . I left not just with a smile but also with a car I have been dreaming of. Thanks Rod.... I will definitely recommend every one to go there. Ask for Rod.... You won't be disappointed . Once again, am loving my Rav4. Great choice with an outstanding saler. More

When I made my first call and spoke with the Sales Manager, Justin Graham, I had an ide what I wanted to buy (a Toyota Sienna). But I really didn’t know what was there that would be a suitable additi Manager, Justin Graham, I had an ide what I wanted to buy (a Toyota Sienna). But I really didn’t know what was there that would be a suitable addition as a family vehicle. I looked over the stock of a different dealership that is conveniently located on the rout I sometime take when I am heading home from work. And then, after I received a follow-up call from Justin and another call from the Toyota VIP Desk, I thought it was time to come along and see if Darcars Toyota of Cherry Hill could help me to find something really suitable for us. The rest is (as they say) history. From the moment I bumped into Rod Dursen and indicated that I was looking for Justin, and Rod got Justin to step out of his office to meet me, to the moment I stepped into Ji’s office to look over the document package for my 2013 Toyota Sienna, my experience during that time was, well, beyond what I could have dreamed of. To explain that experience, it should be enough to say that, instead of buying one 2013 Sienna, my family and I decided that have two 2013 Sienna wouldn’t be a bad idea at all. Thanks very much, Rod, for helping my family make what we see as the very best investment decision. That Justin, Ki and everyone at Darcars Toyota of Cherry Hill. More

I had a great experience with this purchase. I want in to the shop confused. However with the help from Amadou Bah, i worked out with extensive knowledge. I'm really happy with purchase. Thank you Amadou Ba the shop confused. However with the help from Amadou Bah, i worked out with extensive knowledge. I'm really happy with purchase. Thank you Amadou Bah More

We've worked with Mr. Shahadatur Rahman in purchasing a new Toyota Rav4 last weekend. We've have had a great experience due to the Rahman's courteous and professional presentation and explanation of all a new Toyota Rav4 last weekend. We've have had a great experience due to the Rahman's courteous and professional presentation and explanation of all of our concerns. He basically the usually stressful car buying event a pleasant one. Thank you Rahman More

Mr. Wahab Lodin is a very good man and has a great talent of making me happy and confortable buying car. He is the reason I have been coming back to Darcars every time I want to buy a new car for over 7 yea of making me happy and confortable buying car. He is the reason I have been coming back to Darcars every time I want to buy a new car for over 7 years now. All friend that I recommended to Mr. Wahab have been very happy and satisfied too. More

This is a review of Darcars in general, and Mr. Shahadatur Rahman specifically, who was my saleman through this process of buying a 2013 Toyota Sienna LE. It is going to be difficult to explain Shahadatur Rahman specifically, who was my saleman through this process of buying a 2013 Toyota Sienna LE. It is going to be difficult to explain myself here, because shopping at Darcars is just simply not like any other dealership. I started my shopping by sending out an email to many different dealerships with in a certain radius. All of the offers on the requested vehicle were about the same expect for this offer from Mr. Rahman at Darcars. His offer was significantly lower. Now, I live about 90 minutes and one state away from Darcars and there are a ton of Toyota dealerships between us, so I was confident that I could simply print this email from Mr. Rahman out, march into any Toyota dealership in my area and get this same offer, thinking that any dealership should be able to match this or at least want to get very close. Not so!! Salesman do not let a customer walk out if there is a deal to be made. And yet, I was (reluctantly) allowed to walk out of almost all of them with this email, because NO ONE could match it. Some dealerships told me that there is no way this deal is for real. They said I would drive all the way up there and they would pull some fast one on me. They were either going to lowball the tradein, or bump up the APR, or that they got their salesprice so low by adding in rebates that I don't qualify for and will be taken off when I get up there. Some dealerships went so far as to let me into the back office to look at their actual costs for the vehicle minus any incentives and that they would lose a significant amount of money if they matched this offer from Darcars. So, none could get close to the Darcars offer. So, after many 2 hour headaches at so many dealerships, I made the trip to MD to visit Mr. Rahman. I sat down at his desk, waiting nervously for all the sales tactics and to see what he was going to pull. His part of the conversation lasted 5 minutes. He was simply a very friendly man who had a worksheet with exactly what he said in his email. All of the numbers were broken down. It was a legitmate offer that no other dealership was able to match. Was he going to make it up with a ridiculous APR? No! He had assumed I had my own financing (which I did) because he chose the rebate, instead of the special financing, to get the quote lower. Was he going to lowball my tradein to make it up? No! He didn't even know I had a tradein. He was simply ready to give me the best deal I had found anywhere with whatever cash or financing I brought with me. Period. Everything the other dealers said about this deal were simply wrong. And he was so kind... Other reviews have described him as being like an Uncle, and that is accurate. He chuckled everytime I tried to ask about things other dealers warned me about, and just kept repeating that he "has been doing this a long time and works with a great bunch of people who make great deals. No funny business. We give you what we think is the best offer, and you need to decide if it will work for you." In fact, at one dealership, the General Manager who couldn't believe the offer, had me call Mr. Rahman to ask certain questions to make sure the offer was legit. Mr. Rahman simply chuckled on the phone in a very friendly manner and said "Listen, you saw my email. I put the offer in writing. I'll tell you what. You bet that guy $100 that this deal is legit, come up here and buy your vehicle at this price, and then go back there tomorrow and collect your $100." (The GM did not take the bet, btw. Lucky for him!) Can I have time to think about it? YEP! No pressure. The deal had been in my email for a week already and he had no problem letting me leave to think it over a bit more. It was the exact opposite experience of every other dealership I had been to. There were no tactics to keep me from leaving or thinking it over as there were in other dealerships. And I think the difference is simply because Mr. Rahman knew that his offer was the best offer I could find. The only way I would not be back is if I wanted to pay more elsewhere. As for my terrible trade-in? His first offer on my trade was twice as much as all the others! And by simply asking for a bit more (I don't think anyone is ever completely happy with a trade-in value of their car, so I asked if he could do a little better), he smiled, called his Manager and got as close to what I had in mind as he could, blasting all the other trade-in offers out of the water. So, in about 30 minutes I got the best sales price and the best tradein offer at Darcars from Mr. Rahman. And Mr. Rahman was nice, confident, and bent over backwards trying to make sure he had done his job well. He had no problem patiently answering any questions I had about the deal or the car. One last thing for any other Virginia shoppers. Darcars' processing fee is only $200 as opposed to the $399 or even $499 that you will see in VA. A couple hundred bucks may not seem like a lot when you are already spending 10s of thousands of dollars, but if you are like us, where you are trying to only finance a certain amount, and therefore you are putting money down to get to that amount, driving home with an extra $200 in your pocket that you didn't expect is also a nice bonus. In short, I highly recommend this dealership and particularly Mr. Rahman. We will definitely be going back when it is time for another car! More