DARCARS Toyota of Silver Spring

Avoid DARCARS Toyota Used Vehicles. Agreed to various terms on a vehicle - price, financing, and lease turn-in - via email with Darryl A. Jefferson and we scheduled a time for the transaction. Admittedl terms on a vehicle - price, financing, and lease turn-in - via email with Darryl A. Jefferson and we scheduled a time for the transaction. Admittedly, an email agreement in which the "Certified Sales Consultant" states, " All that sounds like it should not be a problem" is not a contract, nor is it binding. However, upon reaching the dealership, none of the three agreed to terms were honored. Of course, Darryl begged off blaming Toyota and his management. When I asked to speak with a decision maker, DARCARS Toyota Used Vehicles management accused me of being unwilling to negotiate, calling our email correspondence and agreement, "a set of demands." Shame on me for being naive OR shame on them for not understanding that selling used cars is a commodity business in which you differentiate yourself based on relationships and customer service. Looks like CarMax or eBay motors gets my business. More

It was our first time to buy car from dealership and this was certainly the best car buying experience we have had ever. Thanks to Alex. My family and I were very pleased with speed and quality of the work. was certainly the best car buying experience we have had ever. Thanks to Alex. My family and I were very pleased with speed and quality of the work. Alex has taken into account all of our wishes and it was found that car we wanted. He paid attention to all my family, my wife and, even my two year old daughter. Left a very pleasant feeling of professional work done. This is really high quality service. The next car I will only buy from Alex. More

I heard about the dealer before I come, upon arrival I met a wonderful associate Mr. Amadou followed by Mr. Rodney from finance. They were the best package like my new 2013 camry. They make every thing sm met a wonderful associate Mr. Amadou followed by Mr. Rodney from finance. They were the best package like my new 2013 camry. They make every thing smooth and swift. Best life time experience. Because of these people, I already sent another friend to have the same ultimate shopping experience. Thanks Amadou & Rodney. More

My wife and I purchase a Prius from DARCARS Toyota Silver Spring this past Monday. I would like to say that the whole experience there was very positive. The customer service that we experienced was great Spring this past Monday. I would like to say that the whole experience there was very positive. The customer service that we experienced was great. All questions were answered and we were shown great patience with our questions about the prius model we were purchasing. I would like to thank Abdul Tabibi especially for his professionalism. He answered our questions in an informative manner and at no point did we feel pressured into something we didn't want. His customer service is unparalleled, he got us a great price, he bent over backwards to accommodate us and ensure that we were 100% satisfied...We would also like to thank very much John Desouza who was great in explaining the different financial options to us and making that paperwork part of our experience painless and pleasurable. Lastly we like to thank Amadou Bah for his great attitude and providing great service to us….All in all, best car buying experience we have ever had! We will gladly recommend DARCARS Toyota Silver Spring …. Luis Tassara & Carla Romano More

I had a wonderful experience buying my car from Darcars Toyota in silver spring. Rod Durden assisted me with providing all the required information I wanted and asked for. The pricing was straight forward. Toyota in silver spring. Rod Durden assisted me with providing all the required information I wanted and asked for. The pricing was straight forward. No tricks played. I was never rushed to make a decision like many other sales people out there. I am impressed with how Rod was able to assist a lot of customers in a timely and professional manner. He made sure every thing was taken care of even thought it was very late in the night and left home only after making sure that finance department received my paper work. Finance Manager John Desouza did an excellent job in making the paper work process as quick and painless as possible as it was already an exhausting evening for me. Next day both John and Rod followed up with me to make sure everything is alright and quicken the process of having accessories installed on my new Camry. It was a wonderful experience. I would definitely recommend Darcars Toyota Silver Spring to my friends. I would highly recommend speaking to Rod Durden as he will make sure you have a great car buying experience. More

Daniel, Thanks so much for all your help, kids love the Daniel, Thanks so much for all your help, kids love the New Sienna. Quiero recomendar a futuros clientes interesados.en adquirir un vehiculo Toyo Daniel, Thanks so much for all your help, kids love the New Sienna. Quiero recomendar a futuros clientes interesados.en adquirir un vehiculo Toyota, que ojala tengan la experiencia de tener un vendedor de la calidad de Daniel quien con.su conocimiento me ayuda a encontrar y poder obtener mi toyota Sienna con su ayuda y profesionalismo la compra fue mucho.mas conveniente ..gracias SINCERELY. Diana Camberos More

I had a great buying experience of my Toyota Corolla at DARCAR Toyota. Alex Klopouh - the Sales Person - is very knowledgable about the product and easy going. I was debating between Toyota and Honda an DARCAR Toyota. Alex Klopouh - the Sales Person - is very knowledgable about the product and easy going. I was debating between Toyota and Honda and he convinced me to pick the Corolla. He made my purchase experience extremly pleasant with great service and competitive price. More

Alex provided the greatest service I can expect from a professional. He is very knowledgeable about the Toyota cars and he explained everything in detailed. After we were done I didn't even have any quest professional. He is very knowledgeable about the Toyota cars and he explained everything in detailed. After we were done I didn't even have any questions for since he was so detailed about everything. If I will ever have to buy a another car again he would be the person I would go to and recommend him to others. More

Jordan did a great job working with me especially since I am young and it was my first time making such an important purchase. Although he is young he was a professional and carried himself as such. am young and it was my first time making such an important purchase. Although he is young he was a professional and carried himself as such. More

Our family had a wonderful experience with Darcars Toyota in Silver Spring several weeks ago. Mr. Emerson Castillo helped us to find the perfect vehicle, a Toyota Sienna, with all of the options we wanted. W in Silver Spring several weeks ago. Mr. Emerson Castillo helped us to find the perfect vehicle, a Toyota Sienna, with all of the options we wanted. We were trying to decide between the Toyota Sienna and the Honda Odyssey, and I have to say, Mr. Castillo’s customer service helped to make the decision for us. He gave us the facts about the vehicle, let us test drive alone, and answered all of our questions, without pressuring us at all! We had quite the opposite experience at another local Honda dealer, with the Manager asking us what he needed to do for us to walk out of the store with a new van that day. We so appreciated Mr. Castillo’s low key and patient approach. We are very happy with our recent purchase, and plan to return to Darcars for future purchases. More