DARCARS Toyota of Silver Spring

Excellent! Courteous, knowledgeable, willing to go the extra mile to provide great service! Go to Sales Associate: Iris Gonzalez Go to Finance manager: Rodney Dennis After dealing with super pushy extra mile to provide great service! Go to Sales Associate: Iris Gonzalez Go to Finance manager: Rodney Dennis After dealing with super pushy sales associates who wasted a lot of my time and left me feeling frustrated, Iris Gonzalez and Rodney Dennis at DARCARS Toyota of Silver Spring were a breath of fresh air. They are straight shooters, professional and knowledgeable. For a fair deal and a hassle free awesome car buying experience, I highly recommend them! More

This is my second transaction with Rod, (traded up from a 2010 Highlander, to a 2013) and this one went smoother than the first. He's very honest and knows his automobiles very well while not holding back on 2010 Highlander, to a 2013) and this one went smoother than the first. He's very honest and knows his automobiles very well while not holding back on needed info concerning a vehicle...I find that refreshing in a salesman, and it puts me at ease to know he's not just in it for the commision, but he truley cares that each of his coustomers has the right automobile along with the best deal available. I have sent people to Rod, and they were very pleased as well. Vicky EM :-) Capitol Heights, MD More

I gave them a good rating because I'm satisfied of the services they gave to us, as a customer. I give credit to Mr. Lan Phan for being a hard worker. the services they gave to us, as a customer. I give credit to Mr. Lan Phan for being a hard worker. More

i appreciate mr peter for his great service,he answered all my questions in professional way,he makes me feel important as a costumer,i have a problem with my truck which i'm not happy with and i just boug all my questions in professional way,he makes me feel important as a costumer,i have a problem with my truck which i'm not happy with and i just bought my truck few months ago,but finally when i meet mr peter all my problems was solved now i'm happy driving my new truck. More

Very professional ! Satisfy with the attention and service provided by Mr Amadou Bah. Aside from being extremely attentive, Mr Bah made sure that I found a vehicle that matched my needs. He spent a service provided by Mr Amadou Bah. Aside from being extremely attentive, Mr Bah made sure that I found a vehicle that matched my needs. He spent a lot of time with me and went above and beyond. He was knowledgeable about the car and its features, and made sure that I understood everything fully. So a great service was provided by Mr Bah ! More

Got the best price for a new toyota. Had to negotiate deal but got a great price. Amadou was very helpful. Tried other dealerships first. deal but got a great price. Amadou was very helpful. Tried other dealerships first. More

Love coming here. Peter always makes sure my vehicle is up and running. Great customer service from him and everyone there.I would recommend this place to anyone. up and running. Great customer service from him and everyone there.I would recommend this place to anyone. More

Overall the service was great and work done on time. I appreciate Mr. Peter for his outstanding service and answered all my questions in a professional way. Thanks, your customer appreciate Mr. Peter for his outstanding service and answered all my questions in a professional way. Thanks, your customer More

Mr. Durden's reviews are very impressive!! His level of professionalism is what seems to stand out the most. I purchased a SC 400 Lexus Coop from your dealership in the past and it was not a good experi of professionalism is what seems to stand out the most. I purchased a SC 400 Lexus Coop from your dealership in the past and it was not a good experience. I will not disclose the name of the salesman that I worked with but I hear he still works there. My girlfriend has purchased several vehicles from your dealership and swears by the the overall service there. So I am willing to give it another shot to see if we can make a deal. I would like the opportunity to work with Mr. Durden to see what he can do for me. Shoot me an email and let me know what's a good time to come by the dealership. I look forward to hearing from you soon!!! Thanks Ms. JT More

It appears they foster a culture of lies, lies and more lies by sales people (not just one). I was in the market for a 2014 Tundra CrewMax TRD and they were committed to selling a new, 2013 version. Perh lies by sales people (not just one). I was in the market for a 2014 Tundra CrewMax TRD and they were committed to selling a new, 2013 version. Perhaps there were incentives to push old inventory. However, to facilitate their objectives they tried every trick in the book except being professional about it. In fact, if they knew their products even marginally, they could have made the sale as there was a huge value proposition for the 2013 version, at the time. Darcars is a textbook example of why Auto Sales people get a bad rap. Further, they made my information available to all their sales people resulting in as many as 8 calls in one day, weeks after I had already purchased my truck. I will never again consider Darcars. Costco Auto Purchase program should be ashamed of being associated with an organization such as Darcars. If it was an isolated incident with one Sales Person, I would not have left this review. More