
DARCARS Toyota of Silver Spring
Silver Spring, MD
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I live in Owings Mills, and came all the way to Silver Spring to purchase my Camry because one of my friends has recommended Alex. I am 100% satisfied with the customer service I received. Alex is very Spring to purchase my Camry because one of my friends has recommended Alex. I am 100% satisfied with the customer service I received. Alex is very knowledgeable and he makes you feel like you are his only customer, and not just one of the many. My paperwork was processed by John, who also provided excellent customer service explaining every step of the process and being mindful of my requirements and time constraints. Overall, I am glad I came all the way to the Darcars dealership and I will do not hesitate to recommend Alex and John to my family, friends, and co-workers. More
I purchased Toyota Camry this weekend. Alex Klopouh and John Desouza assisted me with the purchase. Both of them did a great job walking me through the process and helping me make an educated choice. I cam John Desouza assisted me with the purchase. Both of them did a great job walking me through the process and helping me make an educated choice. I came in wanting to purchase Toyota Corolla, but Alex convinced me that Camry is actually a safer and better option for me. I have been driving my new car for four days now and so far I am extremely satisfied with the vehicle. I found Alex to be very knowledgeable about cars and I will definitely use his services again and highly recommend him to my family and friends. I am equally satisfied with the customer service provided by John Desouza. He answered all my questions and offered advice and expertise about both options: financing and leasing the vehicle. Thanks to John, I was able to make an educated decision that made the most sense for my financial situation. More
I was in Darcars for buying a new car. However, sales associate named "Emmanuel", who basically stays in the old car section was fighting in front of me with other sales associate who was trying to help associate named "Emmanuel", who basically stays in the old car section was fighting in front of me with other sales associate who was trying to help me out in the new section. Emmanuel was busy with other client and therefore, i went to the new section and asked myself help from someone there. New guy takes care of me and was helping me out to find the car i was looking for. At a sudden, Emmanuel came in between and start speaking with new guy loudly and disrespectfully. He starts talking rudely not only with the new guy who was helping me, but also with me. This changed my mind to buy new car from Carmax. More
Excellent! Courteous, knowledgeable, willing to go the extra mile to provide great service! Go to Sales Associate: Iris Gonzalez Go to Finance manager: Rodney Dennis After dealing with super pushy extra mile to provide great service! Go to Sales Associate: Iris Gonzalez Go to Finance manager: Rodney Dennis After dealing with super pushy sales associates who wasted a lot of my time and left me feeling frustrated, Iris Gonzalez and Rodney Dennis at DARCARS Toyota of Silver Spring were a breath of fresh air. They are straight shooters, professional and knowledgeable. For a fair deal and a hassle free awesome car buying experience, I highly recommend them! More
This is my second transaction with Rod, (traded up from a 2010 Highlander, to a 2013) and this one went smoother than the first. He's very honest and knows his automobiles very well while not holding back on 2010 Highlander, to a 2013) and this one went smoother than the first. He's very honest and knows his automobiles very well while not holding back on needed info concerning a vehicle...I find that refreshing in a salesman, and it puts me at ease to know he's not just in it for the commision, but he truley cares that each of his coustomers has the right automobile along with the best deal available. I have sent people to Rod, and they were very pleased as well. Vicky EM :-) Capitol Heights, MD More
i appreciate mr peter for his great service,he answered all my questions in professional way,he makes me feel important as a costumer,i have a problem with my truck which i'm not happy with and i just boug all my questions in professional way,he makes me feel important as a costumer,i have a problem with my truck which i'm not happy with and i just bought my truck few months ago,but finally when i meet mr peter all my problems was solved now i'm happy driving my new truck. More
Very professional ! Satisfy with the attention and service provided by Mr Amadou Bah. Aside from being extremely attentive, Mr Bah made sure that I found a vehicle that matched my needs. He spent a service provided by Mr Amadou Bah. Aside from being extremely attentive, Mr Bah made sure that I found a vehicle that matched my needs. He spent a lot of time with me and went above and beyond. He was knowledgeable about the car and its features, and made sure that I understood everything fully. So a great service was provided by Mr Bah ! More
Love coming here. Peter always makes sure my vehicle is up and running. Great customer service from him and everyone there.I would recommend this place to anyone. up and running. Great customer service from him and everyone there.I would recommend this place to anyone. More