
DARCARS Toyota of Silver Spring
Silver Spring, MD
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Rip Off First time Toyota did oil consumption test on my 2007 Camry, it failed and I was given a price for them to fix it for $5,300. I received a letter ab First time Toyota did oil consumption test on my 2007 Camry, it failed and I was given a price for them to fix it for $5,300. I received a letter about the oil consumption problem and took it back to them. However, they did the test and told me nothing is wrong with my car. I asked them how come nothing is wrong now because they are responsible for fixing my car but when I had to fix it, you give me a huge quote. I have all my paperwork and is working with an attorney to file a lawsuit on them. This is my third vehicle that I've purchased from them and will never purchase another one. More
Amazing Service I have been looking for a good dealership to get a car from. Someone who wouldn't try to "work" me over. Brandon went above and beyond for me. He work I have been looking for a good dealership to get a car from. Someone who wouldn't try to "work" me over. Brandon went above and beyond for me. He worked passed close to find a vehicle suitable for me & my pockets. He got me into the car of my dreams without even knowing. He is thee man and would recommend you go to him if you want the work done right More
Exceptional service! I came in for some assistance with my car and DENNIS MARTYN helped me. He went out of his way and took care of what I needed to get done PLUS he did i I came in for some assistance with my car and DENNIS MARTYN helped me. He went out of his way and took care of what I needed to get done PLUS he did it with speed, professionalism, and courtesy. Kudos to Dennis and to the people at Darcars. I definitely recommend others to go to Dennis and Darcars. Thanks a lot, Dennis Martyn! More
Horrible I have purchased five cars here and the last one is a Prius plug in car. Supposed to have a tire repair kit and when I went to go ask about it they br I have purchased five cars here and the last one is a Prius plug in car. Supposed to have a tire repair kit and when I went to go ask about it they brushed me off giving me a first aid kit. When I realized and went back and they only gave me half of what I needed. I have a flat tire with no spare and half a kit that can't plug in to my tire. I am very disappointed with DARCARS. Will never do business again. More
"Phenomenal Customer Service" My experience at Darcars Toyota of Silver Spring was an exceptional one. The customer service was very professional and courteous. The lounge waiting My experience at Darcars Toyota of Silver Spring was an exceptional one. The customer service was very professional and courteous. The lounge waiting area was immaculate. The Service was prompt with high quality. More
Exceptional customer service I was at the dealership on August 1st, shopping around and met with Amadou Bah. He was busy with a group of customers when I arrived . However, he f I was at the dealership on August 1st, shopping around and met with Amadou Bah. He was busy with a group of customers when I arrived . However, he found a way to have me wait for him just for a short time and we got down to business. His knowledge and approach to customer service made me come to a decision very quickly. I was going to get a new car that day. He was respectful and answered all my questions . I bought a Camry and Amadou was very exceptional in making that happen. He even followed up with me on my first days with the car. I feel like I will always come back to Darcars Toyota of Silver Spring. More
Most Professional and Honest Salesman, TO EVER EXIST! Wesley is an amazing salesman. When I asked him for the best deal, cut out the negotiations and just get to the bottom, he DID! And he delivered EXAC Wesley is an amazing salesman. When I asked him for the best deal, cut out the negotiations and just get to the bottom, he DID! And he delivered EXACTLY what I wanted! His demeanor is of the utmost respect, humble, pleasing personality anyone can wish to have in a salesman. He is also incredibly patient as I toggled between several different vehicle trims. If ever you are to deal with this dealership, Ask for Wesley. He will treat you like you are his kin. Thank you for an amazing experience and an exceptional deal. More
Female buying a car for the first time As a female, I always had a male for years as the "front man" when buying, or getting car repairs done. Well, this was the first time I was buying an As a female, I always had a male for years as the "front man" when buying, or getting car repairs done. Well, this was the first time I was buying and was apprehensive. After I had pretty well worn out my co-workers and friends with my questions and looked up what I could, I went to the Dealership, still defensive and skeptical and was taken care of by Rod Durden. I still was full of questions and he seemed to have no end to his patience. He explained and answered every question no matter how basic. In the end, not only was I satisfied with his answers, I got my car the SAME DAY, and it is perfect for me, and affordable! Thank You, Mr. Durden for your patience and helpfulness. More
The best sale man He was on top of the paperwork and handle all the purchase services professionally. He's the best sale man. I will always recommend Amadou Bah to all He was on top of the paperwork and handle all the purchase services professionally. He's the best sale man. I will always recommend Amadou Bah to all my family and friends. More
can't even explain how bad my experience was Pa buyers stay away! I have a truck I can't drive. That will not give you tags will not return a call. I can't even explain how frustrated I am. Very Pa buyers stay away! I have a truck I can't drive. That will not give you tags will not return a call. I can't even explain how frustrated I am. Very poor management! More