
DARCARS Toyota of Frederick
Frederick, MD
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My experience with DarCars of Frederick, MD was the best experience at a used car dealship that I have ever had. The salesman (Russell) that sold me my 2009 Hyundai Sonata was knowledgeable, friendly, very experience at a used car dealship that I have ever had. The salesman (Russell) that sold me my 2009 Hyundai Sonata was knowledgeable, friendly, very helpful, and most importantly did not hassle me. I bought my car at a great price, and the whole process went quickly and efficiently from beginning to end. I will definitely recommend DarCars, and specifically Russell, to friends and family in the future. More
Jeff Croteau is a wonderful salesman- friendly, courteous, knowledgeable and not pushy. He explained elements of the Toyota clearly and consisely; demonstrated how the floor mats were installed so courteous, knowledgeable and not pushy. He explained elements of the Toyota clearly and consisely; demonstrated how the floor mats were installed so they wouldn't move around under the driver's feet; and described the improvements to the gas pedal to prevent sudden acceleration. Jeff knew his business and made sure that I had no questions about my new Camry when I drove off the lot. Jeff made buying a new car a very pleasant experience and I will definitely recommend Jeff to anyone interested in buying a Toyota! More
Our daughter purchased a Totota RAV4 from this dealership in 2005, and although her salesperson no longer works there, we were lucky to be put in touch with Eldridge Moses when we first started looking at Pr in 2005, and although her salesperson no longer works there, we were lucky to be put in touch with Eldridge Moses when we first started looking at Priuses in 2009. He gave our son a great deal on a 2010 Prius III in January, 2010, so when we were ready to purchase a Prius IV a few months later, we knew who to call. Mr. Moses is extremely knowledgeable about all of the products he sells, participates in events that benefit the Frederick area community, and is a pleasure to deal with. He kept in touch with us without pressuring or bothering us and is obviously adept at successfully working with several customers at the same time. Mr. Moses worked to find us the model we wanted at a great price. He is a true gentlemen, a great person to work with, and an excellent salesperson! We plan to refer our friends and family to Mr. Moses and Darcars Toyota of Frederick. More
My wife and I stopped by DARCARS Toyota of Frederick, on the way to an outlet mall in Leesburg, Va., to see the new Venza which drew our attention from the television adds. We were met at the door by Mr. Ne the way to an outlet mall in Leesburg, Va., to see the new Venza which drew our attention from the television adds. We were met at the door by Mr. Nevai. We told him that we only came to see the new Venzas and not to purchase one. He said that was fine and after taking us to one he proceeded to answer questions regarding the features on the car. He asked if we would like to test drive the car but we declined saying that we were on our way to go shopping in Virginia and that we would come back on our way home. He then suggested that we take the car shopping. We were very reluctant but after a few minutes we agreed to test drive the Venza on our shopping trip. Throughout this period Mr. Nevai was extremely professional and talking with us in a non pressure way. Our experience with the car was nothing short of wonderful. We had left our Toyota Matrix at the dealer and when we returned Mr. Nevai greeted us at the door asking how we liked the car.We both said that it was a wonderful driving car as well as a beautiful vehicle. He followed that query with -"what would it take for us to put you in this car today". From there it was pretty much a no brainer... we purchased the car and went home thrilled and happy with the total transaction. We have sinced stopped by to see Mr. Nevai when we are in the area to say hello. I have shared this experience with all my friends. On one occassion some peole stopped me in the parking lot and asked me all about the car and where and from whom I purchased it. EASY ANSWER FOR ME!!!!! More
My entire experience with DARCARS of Frederick was easy and stress-free. Sasan took a lot of time with us to make sure we got the exact car we wanted. They had a wide selection of cars and made every effo and stress-free. Sasan took a lot of time with us to make sure we got the exact car we wanted. They had a wide selection of cars and made every effort to get the exact color and model of the car I wanted (including driving all the way to another state to get it and delivering it to my house). The finance staff was extremely patient and never pressured us. Overall an easy and pleasant car-buying experience. Would definitely recommend them. More
We had driven the same car at a different dealer, but got better pricing and an easier test drive at Darcars. The offer they gave us for our trade was far above that from any other dealer. We didn't feel p better pricing and an easier test drive at Darcars. The offer they gave us for our trade was far above that from any other dealer. We didn't feel pressured to buy "up" or to accessorize, and we were not given the hard sell on any warranties. Nothing was added to the final price except the tax and tags....just as we were told. We declined the extended warranty, and there was no arm twisting. It was a very enjoyable experience. The dealership was VERY busy, but they kept us informed of what was required at each step and still got us through the entire process from test drive to out the door in the new car within a couple hours. More
My daughter and I went to our local Toyo dealer and test drove a 07' camry at the end of Friday night , the dealer was closing (my granddughter was fussy) we told the salesman we'd take the car and contact drove a 07' camry at the end of Friday night , the dealer was closing (my granddughter was fussy) we told the salesman we'd take the car and contact him first thing in am (my daughter attends college and works full time , she had a 7:30 to 1:00 class I told slsmn. I'd sign to hold car if needed , my daughter sent E-mail at 7 am agreeing to purchase vehicle and to contact her father for signature and deposit , I called at 10 am , since I did not hear from slsmn. and he said another slsmn. was just in process of taking an order on that car , we were quite upset , my daughter went online and "found" your dealership , we pulled onto your lot on Rte.40 W. and immediately Mr.Hewitt walked out and asked how he could help us , and established a very good repoire with all "three of us" (my daughter , grand-daughter and myself) gathered our information and needs , got us keys and we test drove 2 vehicles selected one , in the mean time Vince (your sales mgr. examined my daughters trade-in vehicle prepared a very generous complete proposal that we accepted) during the whole process every individual we came into contact with at both locations were "extremely courteous and very outwardly friendly" my sincere gratitude to Russell , Vince , and John and the entire staff at DARCARS Toyota I commend you on having employed some truly fantastic indiduals they made a "bad experience" turn into a "GREAT EXPERIENCE FOR MY DAUGHTERS FIRST DEALERSHIP PURCHASED VEHICLE". I would reccomend the drive to anyone hear in Central Penna. the "PROFESSSIONAL EXPERIENCE" was well worth it. More
In the last 6 months we have lease two new vehicles from this dealership and our salesman Sasan Nevai. I would like to say that both experiences were wonderful! Sasan is very professional and everything h this dealership and our salesman Sasan Nevai. I would like to say that both experiences were wonderful! Sasan is very professional and everything he promised he delivered on. We got great deals and the transactions went through seamlessly. I highly recommend Darcars Toyota of Frederick and Sasan Nevai as your salesman! Thank you. Ronald and Elizabeth Berger More
Everything about our experience at Darcars in Frederick was outstanding. The facility is welcoming (even included a clean and well-stocked child play area) and the staff answered all of our questions with was outstanding. The facility is welcoming (even included a clean and well-stocked child play area) and the staff answered all of our questions with ease and confidence. We will return again!!! More
Unbelievable price and incredible customer service during the entire purchase process! The management team, sales team and finance team treated us like family throughout the entire process. We would recommen the entire purchase process! The management team, sales team and finance team treated us like family throughout the entire process. We would recommend this dealership to anyone who is looking to buy a new or used Toyota! More