
DARCARS Toyota of Frederick
Frederick, MD
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Both Ralph and Mike were excellent in customer service. I did not feel rush to buy the car. They were outstanding! Ralph showed patience in working with me to ensure that my credit check came back approve I did not feel rush to buy the car. They were outstanding! Ralph showed patience in working with me to ensure that my credit check came back approved and he was very courteous. Mike worked with us in the finance portion of the buying process and was very understanding and explained to us the importance of protecting our car with extended service. It was a pleasant experience. More
I am a repeat buyer; historically the Dealership has been more than fair with me and my family. The last time we actually had a difficult time but due to exceptional team work and preserverence that deal more than fair with me and my family. The last time we actually had a difficult time but due to exceptional team work and preserverence that deal was made to my satisfaction This particular experience was OUTSTANDING in most every way possible. Again they displayed Excellent Teamwork,Exceptional Patience, Respected my time to look at many options and cars and made the selection process easy. It is most noteworthy that their advertised price was shown on the Internet on all their models and it was not your bait and switch - it was accurate, fair, and Met or exceeded Auto Buying Services' Price. It was a privilidge to work with John Kutchak, Paul Fuqua, & Jim Higgins More
It was a pleasure being taken through the process again with Sasan. He shows he really cares and I feel that he has my best interest at heart.Buying a car is a big investment,,,in time and money...Sasan wa with Sasan. He shows he really cares and I feel that he has my best interest at heart.Buying a car is a big investment,,,in time and money...Sasan was the salesperson in the dealership that I felt wanted to work with me and make me happy. I thank ou for all your patience.. andrea golden More
I went into this dealership because of the great sale they were having on used car. I decided on which car I liked.My salesman Russell Hewitt was very knowledgable. He answered all of my questions. He wo they were having on used car. I decided on which car I liked.My salesman Russell Hewitt was very knowledgable. He answered all of my questions. He worked with me to get my payments to where I needed them to be.He was very polite and went over everything with me making sure that I understood everything.I would recommend this dealership to my family and friends. Sincerely, P. Hoffman More
I got the car I wanted in a timely manner and was treated well. This is my third new car in the last one and a half years. Each time the experience was good. I would recommend this dealership. The selection well. This is my third new car in the last one and a half years. Each time the experience was good. I would recommend this dealership. The selection is great and I love the 0% financing option. More
This is our second transaction with Moses. This time it involved a safe, reliable, and affordable car for my daughter who is graduating high school. Moses came up with the suggestion to consider leasing a involved a safe, reliable, and affordable car for my daughter who is graduating high school. Moses came up with the suggestion to consider leasing and went out of his way to get the best possible model of Corolla for her to lease. He even worked to get bluetooth capability in the car to create an even safer driving experience. The rest of the team complimented Moses's customer service and the entire transaction took only 2.5 hours. The payment is affordable, the car reliable and safe, and our daughter is thrilled with her very first brand new car. After two great experiences with Darcars and Moses, we will return in the future and recommend them to our everyone. More
this was the best car buying experience we had. we were just visiting Frederick Maryland from VA and stop there to look at their cars. we had been thinking of buying a new car but we were not ready to purc just visiting Frederick Maryland from VA and stop there to look at their cars. we had been thinking of buying a new car but we were not ready to purchase at that time but they gave us the best service ever and guess what? we are driving a new car now. thanks to sasan and the dealership. More
when we frist went in they treated us very good daniel knew what i was looking for.. it was one amazing feeling to go home the same day with the car i have wanted.. everyone treated us great and daniel he knew what i was looking for.. it was one amazing feeling to go home the same day with the car i have wanted.. everyone treated us great and daniel he was sooo caring.... thanks daniel if u are reading this u have made me one happy lady..lol suzy waris More
We had been to a number of dealerships and had had some uncomfortable feelings at some of them. Ralph was a pleasure to work with. Met us right away and showed us the cars on the lot. Found the car we want uncomfortable feelings at some of them. Ralph was a pleasure to work with. Met us right away and showed us the cars on the lot. Found the car we wanted. Explained all the options available and costs associated with them. Gave us a fair offer for our trade in. We were very pleased. More
Mr. Gillions demonstrated knowledge of his products with expertise. He offered his time while I explored my options. He mastered the art of conversation versus the awkward style of a sales pitch. He enco expertise. He offered his time while I explored my options. He mastered the art of conversation versus the awkward style of a sales pitch. He encouraged my active participation while engaging my interest. He demonstrated social competence, social awareness, and social skills. Mr. Gillions used a style of sincere persuasion partnered by excellent listening skills. He purveyed a sense of ethics and honesty. Mr. Gillions practiced above average emotional intelligence. He demonstrated the ability to develop vital connections to others and to sanction them to do the same. I was not ready for a commitment, but I did not flinch when he asked me for the sale. More