DARCARS Toyota of Frederick

I made contact by phone after looking at web site as I live in morgantown wv. After talking to Ralph he made two follow up calls to me to see if I had questions or needed help. He separarted himself from live in morgantown wv. After talking to Ralph he made two follow up calls to me to see if I had questions or needed help. He separarted himself from the many other sale people I had already talked with at other dealers including my local dealer. Plus Darcar had lots of in stock cars to consider. More

ive bought from renn kirby, and bill basiey and have had bad experiences with both. i recently totalled my car and my parents suggested i go with darcars. i came in told him my situation told him what i wan bad experiences with both. i recently totalled my car and my parents suggested i go with darcars. i came in told him my situation told him what i wanted and he did exactly what i wanted. ive never dealt with a dealership/salesperson that was so nice and respectful. i will never go anywhere else. thank you so much darcars More

The car dealer I worked with helped me on the phone, explained information I was unsure about and went through with the quoted proce given to me over the phone without any additional unknown charges. I explained information I was unsure about and went through with the quoted proce given to me over the phone without any additional unknown charges. I liked his disposition and appreciated his patience. More

Purchasing a new Toyota Tacoma was quite an odyssey for me. I originally started my search for a new truck in the fall of 2009. I settled upon a Tacoma by January of 2010. Once I had figured out which m me. I originally started my search for a new truck in the fall of 2009. I settled upon a Tacoma by January of 2010. Once I had figured out which model I was going to purchase, I started price shopping. I ran an online quote through cars.overstock.com, and was given to about a dozen dealers. Of all the dealers, Josh was the only representative that followed up with me on a personal level, and with timely prompt service even after I informed him of my extended time frame for purchase. Our first contact was on Feb 11th. I worked with Josh on pricing and availability of the specific Tacoma model and trim I was interested in, eventually settling on a Double cab, short bed, M/T TRD OR in Timberland Mica. Through the entire process Josh was never short, impatient, or in any way acted as if he believed I may not purchase the vehicle from him and Darcars. Because of this confidence and great level of service (along with a price that was within $600 of the best price I could find in the entire country!), I finalized my purchase April 30th. Josh and Darcars exemplify the level of friendliness and service that I was hoping to find in a Toyota dealership. More

I had purchased a Camry and a Prius from Jeff and the experience was delightful. He is very professional yet personable. He is always the one I go to when I need a vehicle and I have referred several p experience was delightful. He is very professional yet personable. He is always the one I go to when I need a vehicle and I have referred several people to him because of my experience. My sister, mother and several friends have purchased Toyota's from him because of my recommendation. He is a true asset to your Toyota sales team. Chris Scheele Happy Customer More

It has been over 10 years since we have purchased a vehicle from this dealership. Our last attempt was horrible; the sales staff was incompetent and the manager was obnoxious and arrogant. In 2001 we vehicle from this dealership. Our last attempt was horrible; the sales staff was incompetent and the manager was obnoxious and arrogant. In 2001 we went to a dealer in Gaithersburg for our Camry and in 2004 we went to a Westminter dealer for our 2004 Tacoma. This time we thought we would try again at Darcars in Frederick and found the experience a very good one. It is now up to the service dept. to follow through. More

Very friendly customer service. Were willing to show me every car I was interested in from new, demos and used. Paper work was quick and painless. Very professional staff. They were willing to talk price a every car I was interested in from new, demos and used. Paper work was quick and painless. Very professional staff. They were willing to talk price and did not pressure me to buy, waited until I was comfortable with the details of the price. More

This was the best car buying experience I have ever had. It all began on the internet, and lloked good. But, in person it was even better. Sasan and Paul handled all details very quicklyt and professional It all began on the internet, and lloked good. But, in person it was even better. Sasan and Paul handled all details very quicklyt and professionally; they even took my wife and I on a service department tour! WOW! arthur More

Everyone was great, but trade-in value was too low (traded in a leased Prius that had been leased from same dealer). Their used car dept offered $1000 more for this Prius than the new car dealer. I (traded in a leased Prius that had been leased from same dealer). Their used car dept offered $1000 more for this Prius than the new car dealer. I realized this after looking over sales contract and other estimates. I leased the new Rave4 when Toyota's reputation was at a low point because I believe in their cars and have alwasy had good experiences with them, including with the 2009 Prius. I traded in the Prius becasue it had 19,000 miles in only the first year and it had now been powerful enough in the heavy snows we had this past winter in maryland. I needed 4WD and a larger vehicle. In fact I had traded in a leased Rav4 for the Prius with this dealer in 2009. More

I have given the rating above because of the professionalism, friendliness of all the above mentioned names. This was my first new car ever and I am 64. They all worked to make my dream come t professionalism, friendliness of all the above mentioned names. This was my first new car ever and I am 64. They all worked to make my dream come true. I went to other dealerships in the area, this one was "1 for professionalism, caring and customer service. More