DARCARS Toyota of Baltimore
Baltimore, MD
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Thank you for placing me in a new SUV You are the most wonderful person in the world ! Thank you for getting me into a brand new RAV4. I love it ! Thanks you so much You are the most wonderful person in the world ! Thank you for getting me into a brand new RAV4. I love it ! Thanks you so much More
Leasing Rav4 He explained everything in a very clear way. He assisted me in any step of the leasing process and really worked hard to match my requests. It was a g He explained everything in a very clear way. He assisted me in any step of the leasing process and really worked hard to match my requests. It was a great buying experience More
Costco Auto Program Purchase I purchased a new Tacoma through DARCARS and the Costco Auto Program. Murel Hurt was knowledgeable, helpful, and accommodating. I would recommend h I purchased a new Tacoma through DARCARS and the Costco Auto Program. Murel Hurt was knowledgeable, helpful, and accommodating. I would recommend him to a friend. Overall quite please with the process and my purchase, but it took longer than I was expecting. Devin Jones was excellent. He broke down every part of the finance process and payments. He made it easy to understand. He also made a few extra phone calls to ensure I was getting the lowest rate possible. More
Great Experience They made it clear from this beginning that they wanted to make me happy and they really did. I know I must have been a frustrating customer but even They made it clear from this beginning that they wanted to make me happy and they really did. I know I must have been a frustrating customer but even at the end of everything, they was still smiling at me and ready to please. They went over everything step by step and made sure I fully understood what I was signing. I really recommend this place. More
Friendly and helpful staff Waverly and Devin were excellent all around. Both were very friendly and helpful. Waverly made sure I got what I wanted and he was willing to work wit Waverly and Devin were excellent all around. Both were very friendly and helpful. Waverly made sure I got what I wanted and he was willing to work with me. I would recommend! More
Mr Waverly Chambers Jr. I was Leary coming all this way to purchase a car but his charm and warm welcome made it much easier. He was very professional, knowledgeable about th I was Leary coming all this way to purchase a car but his charm and warm welcome made it much easier. He was very professional, knowledgeable about the cars they had and helpful to our situation. I would recommend anyone to purchase at DarCars in Baltimore. More
Not knowledgeable or thorough I brought my car in for several issues. They kept it overnight and the service rep called me several times to tell me what the mechanic found that nee I brought my car in for several issues. They kept it overnight and the service rep called me several times to tell me what the mechanic found that needs to be repaired. I agreed to three repairs (engine mount, replace spark plugs, and induction service). The service rep either didn't know much about cars, or was very bad at explaining things because he couldn't answer any of my questions. I had to Google the repairs to find out what they actually were, and if I needed them. These repairs cost $600. Then, when I went to pick up the car, I turned it on and heard a new noise. This was at 6pm after work. A different service rep came out and said they didn't have any mechanics left to look at it so I'd have to leave it another night. He called me the next day and said the car needs a new starter, which would be $500. How did they miss that on the first day when they said they did a 24 point inspection? I called a couple other repair shops and they quoted me a max of $350 for the same repair. I will not go here again. They are not knowledgeable, can't explain things, waste your time, are either not paying attention or going too fast to do their job well, and they are pricey. If I"m going to pay a premium by going to a dealer, I expect top-notch service. More
Amazing Service The sales consultant Waverly was awesome will be a repeat customer for life !!!!!!🙂 Was very pleased and informed of everything from the test drive t The sales consultant Waverly was awesome will be a repeat customer for life !!!!!!🙂 Was very pleased and informed of everything from the test drive to the financing. More
Awesome service I really love being greeted when I'm out, especially when I'm spending money. Waverly Chambers is friendly and professional. I would recommend stoppin I really love being greeted when I'm out, especially when I'm spending money. Waverly Chambers is friendly and professional. I would recommend stopping by, customer service was definitely at the center of this visit. More
AWESOME SERVICE Mr. Chambers goes above and beyond. FANTASTIC is all I can say. He made the process very easy and it was painless. I would recommend everyone to reach Mr. Chambers goes above and beyond. FANTASTIC is all I can say. He made the process very easy and it was painless. I would recommend everyone to reach out to him for your next car purchase More