DARCARS Toyota of Baltimore

I had the best experience with Jason Wood. 100% pleased with his salesmanship. I didn't intend to buy a new car and trade in my old car that day, although I had already planned to switch to a Toyota RAV with his salesmanship. I didn't intend to buy a new car and trade in my old car that day, although I had already planned to switch to a Toyota RAV4 or a Subaru Outback. Leisurely driving by Darcars Toyota of Baltimore that afternoon, I then decided to drop by to "window shop". Jason made me feel a valued customer; he wasn't pushy (and was helpful during the trade and post-trade). The GM was willing to negotiate. If you consider a Toyota, look for Jason Wood. He will take good care of you. I recommend him highly. More

I had the BEST EXPERIENCE HERE at darcars I want to say thank you to merl and gabe for helping me buy my first car I am in love with my brand new car, I will continue to work with you all in the future eve thank you to merl and gabe for helping me buy my first car I am in love with my brand new car, I will continue to work with you all in the future everyone was so caring and helpful BEST STAFF EVER! thank you all again!! More

Jason Wood, went above and beyond. The drive from Pennsylvania was worth it no more trade for me. #satisfied. From a bad deal previous dealer to the truck I REALLY like. GOD bless jason and his FAMIL Pennsylvania was worth it no more trade for me. #satisfied. From a bad deal previous dealer to the truck I REALLY like. GOD bless jason and his FAMILY. Toyota thank you ALL prosperous year ahead🙏😊 More

This is the WORST car dealership I have ever dealt with. I got nothing that was promised on the deal. The entire staff is totally incompetent with the exception of Everton. I was taken advantage of and more I got nothing that was promised on the deal. The entire staff is totally incompetent with the exception of Everton. I was taken advantage of and more than 2 months later I am still dealing with incompetence. I made complaint after complaint and still I have no title to my new car, they have no title to my trade in and I continue to get the run around. Do not buy a car here!!!!!! I wish I could give 0 stars. More

Good fast service.....did not get copy of 24 point check list...please send copy to my address..called and asked for this report to be mailed and was told to get it on my time... list...please send copy to my address..called and asked for this report to be mailed and was told to get it on my time... More

Chandler was very knowledgeable and made the process as quick and easy as possible. Would recommend to use him again in the future. He even dropped me off and picked me up while the car was getting detaile quick and easy as possible. Would recommend to use him again in the future. He even dropped me off and picked me up while the car was getting detailed. More

Had an appointment that the salesman wasn’t there for. He lied about the car we wanted being at the dealership. Total waste of time! Worst dealership I’ve ever dealt with. lied about the car we wanted being at the dealership. Total waste of time! Worst dealership I’ve ever dealt with. More

5-star ratings are for Sales folks but not for Service so don't be fooled. They broke my cigarette lighter cover during service but won't take accountability for it -That's where i charge my phone and was st don't be fooled. They broke my cigarette lighter cover during service but won't take accountability for it -That's where i charge my phone and was still intact before servicing. Complaints brought to their attention will be denied right away without even investigating. They respond to negative comments on-line to make them look proactive but that's not the reality all those complaints are still happening today and management does nothing. More

Chandler was friendly, fair, and professional. They made a reasonable deal for a trade-in, but didn't offer a discount for paying cash, unfortunately. a reasonable deal for a trade-in, but didn't offer a discount for paying cash, unfortunately. More