DARCARS Pre-Owned Fairfax
Fairfax, VA
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DO NOT WASTE YOUR MONEY HERE! !!!!!!!!! VERY UNPROFESSIONAL AND DISRESPECTFUL PEOPLE!! THEY ARE NOT INTERESTED IN HELPING YOU!! YOU WILL MOST LIKELY GET A CAR THAT DOESN'T RUN WELL !!!!!!!!! VERY UNPROFESSIONAL AND DISRESPECTFUL PEOPLE!! THEY ARE NOT INTERESTED IN HELPING YOU!! YOU WILL MOST LIKELY GET A CAR THAT DOESN'T RUN WELL AT ALL!! I WAS LIED TO AND NOW THEY REFUSE TO FIX THE ISSUE AFTER WHAT I WAS TOLD DIDN’T EXIST!! BE CAREFUL!! CORPORATE WON’T RESPOND EITHER!! More
Great experience at this location. John helped us out and he was very nice and knowledgeable. We found what we wanted and he made the process very easy for us. Thank you so much John, we are very happy with he was very nice and knowledgeable. We found what we wanted and he made the process very easy for us. Thank you so much John, we are very happy with our purchase! When it is time to buy again I will be back here. More
This is the worst dealer ever....be where...the old salesmen John lies to you and Sean the finance guy lies and they are only out to stab you in the back. John could not think for himself and keeps bla salesmen John lies to you and Sean the finance guy lies and they are only out to stab you in the back. John could not think for himself and keeps blaming the manager for all his mistakes. They tell you one thing on the phone then when you drive hours to get to them the story is all change....went for a Toyota and when I got there they said your here for the Dodge right....incompetent people working there. Take your busy somewhere else...*****READ ALL THEIR REVIEWS AND DECIDE FOR YOURSELF IF THIS IS WHERE YOU WANT TO SPEND YOUR HARD EARNED MONEY*** More
Good service and treated nicely I was glad that a serious hidden problem of my 02 Camry was discovered, and fixed yesterday. Thanks Jin, the service manager, and Steve for their pers I was glad that a serious hidden problem of my 02 Camry was discovered, and fixed yesterday. Thanks Jin, the service manager, and Steve for their persistent efforts in reaching me. Looking for a great place for car service these days, competent technical capability for effectively addressing issues is necessary. However, extra thoughtfulness in customer service like Jin and Steve demonstrated will win returning clients. More
Very happy with DarCars! I recently went into DarCars to check out a car I saw online. While I didn't end up getting that car, I did decide to try out and buy a different car, I recently went into DarCars to check out a car I saw online. While I didn't end up getting that car, I did decide to try out and buy a different car, which I am very happy with! I received wonderful customer care from IJ, Jessica, Yussef, and others as well. They are a very friendly, caring, family-style team and I would be glad to frequent their business again in the future! More
Outstanding Service I walked into the dealer knowing what I was looking for. At the sales counter I was met by IJ and Jessika Floyd. They greeted me with a warm smile a I walked into the dealer knowing what I was looking for. At the sales counter I was met by IJ and Jessika Floyd. They greeted me with a warm smile and made me feel like I was their most important customer ever to visit the dealership. IJ was able to talk to me about the car and provide all the facts that I needed to know. Then I worked with Ms Floyd in finance, she was so helpful and caring. I never felt pressured at any point. I almost felt like family. The best part of this review is that they sold me the perfect car for my daughter’s 16th Birthday present. Thank You Jessika and IJ! More
Really helpful people. Very warm reception. I just purchased a car today so far very satisfied with the customer service. The manager went beyond to help us. purchased a car today so far very satisfied with the customer service. The manager went beyond to help us. More
Keep up the good work Guys! Thumb up I HIGHLY recommend purchasing a car from darcars Fairfax. My favorite dealership so far! Went to many of the competitor and felt at home when I wa I HIGHLY recommend purchasing a car from darcars Fairfax. My favorite dealership so far! Went to many of the competitor and felt at home when I walked in the door here. Yussef was my salesman & I worked with the GM IJ too both great guys. The whole staff from the greeter to finance and everywhere in between was great. Super detail oriented, GM IJ and Yussef made the whole process feel like a breeze. You can't go wrong with IJ, He's very professional and friendly. Jessica was handy too and nice. The staff is great and they create an environment that is relaxing and enjoyable no pressure. Not pushy, just concerned with making sure I got what I wanted. Small place, but that makes it feel more relaxed and not a pressure environment. Def worth the trip from New York. Loved the place dedicated for kids, my daughter enjoyed being there too, very smart from this dealership. I will recommend everyone to consider first this dealership before others. Again A special shout-out to IJ, for making my car buying experience the smoothest and most efficient transaction ever. Best options, best value, at the best price! I highly recommend seeking them out. Keep up the good work Guys! Thumb up More
Horrible establishment Sold me a car that was messed up and literally I came back two days after purchasing it . They said it was my problem my warranty dosent cover it and Sold me a car that was messed up and literally I came back two days after purchasing it . They said it was my problem my warranty dosent cover it and that and they are not fixing it. DO NOT COME HERE..... More