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DARCARS Orange Park Chrysler Dodge Jeep Ram - Service Center

Jacksonville, FL

4.5
93 Reviews

93 Reviews of DARCARS Orange Park Chrysler Dodge Jeep Ram - Service Center

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August 15, 2019

Service Had a great experience with service. The process was easy and all of my issues were completed with my truck being returned to me earlier than the esti More

by BF Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shenika
Aug 15, 2019 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Our highly trained staff can meet almost any need. Thank you for allowing us to properly maintain your diesel. Let us know if there is anything else that we may assist you with. Have a great day. Thank you, DARCARS Customer Relations

August 14, 2019

Steering My truck was involved in an accident that severed my right of the steering and locked the left wheel jacked to the left, the repair facility did all t More

by Mlichnock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde and Russ
Aug 14, 2019 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

We are so glad to see we could provide you and your Jeep with exceptional service. Thank you so much for your recommendation and please let us know if we can assist with any other service needs. We are always happy to help! Thank you, DARCARS Customer Relations

July 15, 2019

Vehicle service Shenika was very responsive with anything I needed while my vehicle was there. She was very helpful from beginning to end. I would recommend her to an More

by Chargergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shenika
Jul 16, 2019 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Thank you for the five stars! We are glad to see that Shenika was so attentive to you during your visit. We appreciate your recommendation of her and we look forward to working with you again. Thank you, DARCARS Customer Relations

July 13, 2019

My RAM 1500 in for synthetic oil change. Staff friendly and reviewed the status of the truck appropriately. Answered questions regarding any outstanding recalls which may be affecting the tr More

by JohnOSullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unable to recall
Jul 14, 2019 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Thank you for your review! We'll be sure to thank our team for providing you with such excellent service. Thank you, DARCARS Customer Relations

July 11, 2019

People seem decent, but just one big mess. Made an appointment to fix a reoccuring fan blower issue that had been fixed in the past. Had to wait 14 days for an appointment, to take my vehicle More

by ybscottyb00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clyde but never saw him
Jul 11, 2019 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Hello, Our main goal is to provide the most efficient and accurate services possible. It is regrettable that your wait for an appointment to fix your fan blower was longer than you had anticipated. Your feedback is important to us and we would appreciate the opportunity to further discuss your concerns. We can be reached at customerrelations@darcars.com or 800-327-2277 if you would like additional assistance. Thank you, DARCARS Customer Relations

July 07, 2019

Quick complete service I needed an oil change BAD and was in and out through the express line. Everyone was courteous and helpful during my visit. You guys need to make More

by JohnU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
Jul 07, 2019 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

John, We are so glad we could provide you with an excellent and quick oil change. We appreciate your feedback. If there's anything we can assist you with, please reach out to let us know directly. Thank you, DARCARS Customer Relations

July 06, 2019

Really great service- three times and counting I have owned Dodge vehicles for over 15 years. Most dealerships are bland. I recently moved to Oakleaf and Orange Park Chrysler Jeep Dodge Ram is now More

by Crfinancing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cruz, Mike
Jul 07, 2019 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Thank you for sharing the great news. We appreciate you giving us the opportunity to earn you and your family's future business. Our team is always here to assist you. Let us know when you need anything at all. Have a wonderful day. Best, Thank you, DARCARS Customer Relations

June 10, 2019

Recall Check engine light came on with only 5,000 miles. Service department was friendly and drove me back to my while house getting service and picked me up More

by Mojo404!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont recall
Jun 11, 2019 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We are happy to know that we were able to service your vehicle and that our Service Department was friendly and helpful. We value your business and we hope to see you again soon! Thank you, DARCARS Customer Relations

June 06, 2019

Quick service. Friendly staff The service was quick. The staff was very friendly and attentive to my concerns. The waiting area was clean and comfortable. Hassle free. Great custo More

by Johanaburris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think his name was David ??
Jun 07, 2019 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

We love hearing this! Thank you for the kind review and please come back to see us again soon. Thank you, DARCARS Customer Relations

May 26, 2019

Professional atmosphere I was actually surprised to find such a customer friendly and courteous environmental. I'm waiting to receive a call for Mr recall service when you ge More

by Ms. V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shenika
May 26, 2019 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

We are so happy to learn you felt our customer service was friendly and our environment was courteous. We look forward to working with you again during your recall visit. Thank you, DARCARS Customer Relations

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