DARCARS Orange Park Chrysler Dodge Jeep Ram - Service Center

Mediocre, entire area was dirty. Demanding 15 words in the review doesn’t improve your review. Demanding 15 words in the review doesn’t improve your review. More

The dealership was clean and inviting. My service personnel took great care of me and my vehicle. I will continue to go there for service and tell others. My service personnel took great care of me and my vehicle. I will continue to go there for service and tell others. More

Great service and always a quick in and out even without an appointment. 5 stars!! an appointment. 5 stars!! More

Great customer service. Staff was welcoming, lounge area was clean, and service was completed on time. Thank you and keep up the great work! Staff was welcoming, lounge area was clean, and service was completed on time. Thank you and keep up the great work! More

I was pleasantly impressed with how quick the job was done on my truck very little wait time for my oil change done on my truck very little wait time for my oil change More

Always a great experience bringing my camper van here. It's the Pappy VanWinkle of service centers. It's the Pappy VanWinkle of service centers. More

I brought my van in for an oil change and rear brake service. About five days after picking it up, I started receiving multiple system errors on the dashboard including ABS needing service, traction con service. About five days after picking it up, I started receiving multiple system errors on the dashboard including ABS needing service, traction control needing service, and emergency braking system needing service. These issues did not exist before the service. I returned to the dealership and was told a rear wheel sensor had failed, but that it was just a coincidence and not related to the brake work they performed. I pushed back, since the timing and location of the failure aligned directly with where they had worked. Initially, I was quoted over $400 for the repair. After raising my concerns, the dealership reduced it to $350. I continued to express my dissatisfaction, and ultimately they agreed to cover the cost of the labor, charging me only $70 for the part and completing the repair. I scheduled the repair for a Friday and informed the service supervisor that I would be out of town over the weekend, returning on Tuesday. He assured me the part would arrive Saturday and the vehicle would be ready for pickup Tuesday. When I arrived Tuesday morning, I was told the vehicle was still listed as awaiting parts. After some back and forth, the service advisor confirmed the part had in fact arrived but had not been properly logged or assigned. I waited an additional five hours before the vehicle was finally ready. Separately, I also asked the dealership to diagnose a rattling noise in the front passenger door. They told me it was a loose bolt on the window control panel and charged $250 to fix it. However, the rattle is still present, and the issue remains unresolved. Overall, I am not happy with the service I received. While the dealership eventually reduced the cost of the ABS sensor repair, it required multiple rounds of negotiation and persistence on my part. Communication was poor, follow-through was lacking, and the quality of service did not match the prices charged. I will strongly consider other service options in the future. More

Service admin did a very good job of finding and fixing my problem on my brand new Chrysler Pacifica 2025 excellent job my problem on my brand new Chrysler Pacifica 2025 excellent job More

Best dealership I’ve ever been to. Love the great customer service. We recommend them to anybody Love the great customer service. We recommend them to anybody More

Service department got me in quick, diagnosed my problem and ordered the required part to fix. and ordered the required part to fix. More