DARCARS Orange Park Chrysler Dodge Jeep Ram - Service Center

I went in to have my oil change done on my car. I have always used Chrysler Dealers throughout the area for all of my service. This was the first and last time I will ever consider this company. I had pic always used Chrysler Dealers throughout the area for all of my service. This was the first and last time I will ever consider this company. I had picked up the wrong coupon that gets sent out from Chrysler on a regular basis. The service writer said he had one he would let me use. This is the usual service that I do experience at any of the dealers thus far. However, after my car was completed the price instead of being the 17.95 plus taxes, had additional costs including misc. charges for shop supplies. I have never paid these additional charges for an oil change at Jax CJD, or any of the other Chrysler dealers. When I called the Service Manager he had an I don't care attitude. Even Chrysler Corporate called and he had the same attitude with them. The rep at Chrysler was quite surprised when we got off the call with the Service Manager at Orange Park, CJD. My advise is that if good caring customer service is not important to you, as well as ethical pricing then use them. If not then go anywhere else and you should not experience as poor service as you will from Orange Park CJD. More

Computer was bad needed dealership. Chuck in Service and Tim in Parts told me exactly what to expect and how long it would take after re-confirmed the computer was bad. Computer ordered did not arrive as ex Tim in Parts told me exactly what to expect and how long it would take after re-confirmed the computer was bad. Computer ordered did not arrive as expected, Repair delayed one day. Chuck said it would be ready by 10am the next morning and it was. Excellent Service and it was $50. less than quoted, Outstanding!!!! More

This is my second time going into this dealership. I can't remember the gentleman's name the first time I went but he was really nice. They are always friendly and answer my questions no matter how stup can't remember the gentleman's name the first time I went but he was really nice. They are always friendly and answer my questions no matter how stupid they may be. I always get nervous when I go to the mechanics but they are always friendly and make you feel welcomed there. The lady at the quick express is really nice as well. I would recommend anyone going there if their is anything wrong with their vehicle. More

After experiencing the worst service at Jacksonville Chrysler Jeep Dodge, I decided to give the company one more chance before selling my van. Gary Tyson met me as I pulled in and was very professional Chrysler Jeep Dodge, I decided to give the company one more chance before selling my van. Gary Tyson met me as I pulled in and was very professional and cordial. He asked me how I was doing and what could he do for me. He offered me a shuttle to my home to make me more comfortable with the work I was having done. I had an oil change, tire rotation and balance, and a GREAT alignment (unlike Jacksonville CJD). I also had 1 out of 2 recommended service steps completed to ensure my family remained safe. The other recommendation could wait until my next visit. I have a recall item to be addressed. I will be choosing Orange Park (even though it's in Jacksonville :-)) CJD for my next service. Down with Jacksonville CJD. Up with Orange Park CJD. Thank you. Also, thanks to Gary for explaining everything in my terms. . .non-mechanic. More