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DARCARS Orange Park Chrysler Dodge Jeep Ram - Service Center
Jacksonville, FL
93 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
93 Reviews of DARCARS Orange Park Chrysler Dodge Jeep Ram - Service Center
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March 03, 2025
Miss Angie was very helpful and was very knowledgeable about what a vehicle needs at that mileage. She was a pleasure to work with and I hope I get her my next appointment. about what a vehicle needs at that mileage. She was a pleasure to work with and I hope I get her my next appointment. More
by carol.realtor
Verified CustomerEmployees Worked With
Angie in the service department
February 27, 2025
The service was exceptional and I was happy to one there. The representative was great. I will definitely come to get my car taking care of there. The representative was great. I will definitely come to get my car taking care of More
by guerdysouffrant
Employees Worked With
I don’t remember his name but whoever was in that day. Did a great job
February 26, 2025
The service completed on my vehicle was good and I use DARCARS Orange Park regularly for service and maintenance and the service representatives are courteous and easy to work with. The only issue is tha DARCARS Orange Park regularly for service and maintenance and the service representatives are courteous and easy to work with. The only issue is that they need to communicate better with the customer if there is a delay in repairing the vehicle. Most customers will understand a delay waiting for parts but the service rep needs to let them know and not leave the customer wondering without any information. I dropped my vehicle off on a Monday, I called on Wednesday for an update, I called back on Thursday and left a message for an update, and then heard nothing until the following Monday to let me know it was ready for pickup. DARCARS needs to teach the Service Reps that communication is the key in customer service and in keeping customers happy and lack of communication makes customers feel ignored and angry. More
by m.sutorus
Employees Worked With
Angie
February 26, 2025
Great service on the high priority issues and finally were able to properly troubleshoot the driver's seat heater Still unable to properly troubleshoot the front control arm creaking noise were able to properly troubleshoot the driver's seat heater Still unable to properly troubleshoot the front control arm creaking noise More
by THOMASMANN71
Employees Worked With
Don't remember
