DARCARS Orange Park Chrysler Dodge Jeep Ram

I had a great experience at this dealership! i purchased my first car today with the help of James Peters. i purchased my first car today with the help of James Peters. More

Went to look at a ram we seen on there website that we liked. James Peters was Awesome he went and got the truck and showed us and keep us up to date on the the Cleaning and tune up Because they had just liked. James Peters was Awesome he went and got the truck and showed us and keep us up to date on the the Cleaning and tune up Because they had just received it so needed all that. Will most definitely send more customers here. More

JP (James Peters) was amazing. He explained some financing tips I didn't know. Listened to you when you spoke. He explained some financing tips I didn't know. Listened to you when you spoke. More

James Peters is wonderful to work with! He was extremely knowledgeable and straight to the point. He was extremely knowledgeable and straight to the point. More

I had an outstanding experience purchasing a vehicle from Mr. James Peters at DARCARS of Orange Park. Upon entering the dealership, James greeted me warmly and enthusiastically. His professionalism and thoro Mr. James Peters at DARCARS of Orange Park. Upon entering the dealership, James greeted me warmly and enthusiastically. His professionalism and thorough knowledge of the cars available immediately made me feel comfortable. James took the time to grasp my requirements and preferences, attentively listening to my car needs. He guided me through different options patiently, explaining each vehicle's features and addressing all my inquiries with expertise and clarity. What struck me most about James was his honesty and transparency throughout the car buying process. He was forthright about pricing, financing choices, and any extra fees, making sure I had a complete understanding of everything involved. James's commitment to customer satisfaction was exceptional. He went the extra mile to ensure I was at ease and confident in my decision. He even followed up after the sale to confirm my satisfaction with the purchase. Thanks to James's assistance and dedication, I left with a car that surpassed my expectations. His professionalism, honesty, and exceptional customer service truly distinguish him as an outstanding car sales consultant. For anyone looking for a new vehicle and desiring a hassle-free, pleasant car buying journey, I highly suggest visiting DARCARS of Orange Park and requesting Mr. James Peters. You won't be disappointed! More

I’ve purchased quite a few autos in my life from quite a few dealers. Some were good & some were not so good, but this was the worst I have ever experienced. I bought a new Jeep Compass on May 31,2024. It few dealers. Some were good & some were not so good, but this was the worst I have ever experienced. I bought a new Jeep Compass on May 31,2024. It is a very nice car & Jimmy the salesperson & Fred the sales manager seemed very easy to deal with. I agreed to the deal they offered with 2 add-ons. I needed a spare tire kit as one doesn’t come with most new cars, & a cargo area cover. Jimmy & Fred agreed to this & would add to to the car. They brought the car around & wanted me to take delivery right then. I did not have the title to my trade nor my checkbook. They stated I could bring all that back the next day & finalize everything. I looked at the car & it appeared to have been sitting on the lot for awhile & needed washed. They said wait & they would have it washed but I said I would return the next day. I came back & signed the paperwork & went to the car. I looked in the back & no spare tire & no cargo cover. Jimmy said they would have to order those items & it would take a couple days. After calls which were never returned my wife & I stopped in. We were assured they would be delivered within a week & they would have them brought to my house. Called again more than a week later & was told the salesman Jimmy had received them at his home but he was off that week. Later was told Jimmy wasn’t in as he was sick. All this time I received 3 returned calls & only really talked to Fred (never Jimmy) if we stopped in. At one of my stop ins I was told (even though Jimmy had both items at his house) that a cargo area cover is not made for that year car & they were still waiting for them to be delivered. I did receive 1 text from Jimmy & he said he was trying to get a confirmation # & eta. That was on July 15. During the time from when I purchased the car till July 15 I had called over 20 times some went voicemail & some I managed to talk to someone (never Jimmy). I received only 3 callbacks. It is August 11 2024 & still no spare tire. Needless to say my recommendation for this dealership and the people I deal with as less than 0. More

****Update**** 7. 21.24 They can sell a car but they cannot follow up with any sort of customer care or support . So, as long as you don’t get your Jeep serviced here o 21.24 They can sell a car but they cannot follow up with any sort of customer care or support . So, as long as you don’t get your Jeep serviced here or need any work done or help with warranty parts or service, still decent sales people. But won’t make the same mistake twice. A good dealership should be good from the sale through the care and support #DARCARSserviceSUCKS! Next one will be through #FordAutoNation or #Garber in Greencove. More