DARCARS Nissan College Park
College Park, MD
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maxwell anderson and eddie jorge went above and beyond to help me with my broken mirror. they both were able to take care of my car in a matter of minutes. mr. anderson was able to contact the insurance comp help me with my broken mirror. they both were able to take care of my car in a matter of minutes. mr. anderson was able to contact the insurance company of the person who hit my car and was able to get my car and oil change with friendliness ease i just want to say thanks for everything. and thank you to eddie jorge for keeping me company while my car was being fixed. More
Great Dealership. Easy to work with, great deal. No pressure. We looked at the Nissan cube at 6:30, test drove it, and were out of the dealership by 9:00 with a new car! Would buy from DARCARS Nissan C pressure. We looked at the Nissan cube at 6:30, test drove it, and were out of the dealership by 9:00 with a new car! Would buy from DARCARS Nissan College Park again! Thank You John Zweifel, Eddie Jorge, and Kenneth Wright! More
Ali is THE best person I have ever dealt with in the service dept at a dealership! He is very knowledgeable, expedient and friendly. He always works to ensure I receive the utmost customer experience, service dept at a dealership! He is very knowledgeable, expedient and friendly. He always works to ensure I receive the utmost customer experience, that my problem(s) is resolved and that the resolution is provided in a timely manner. I really, really appreciate that! Darcars' Service Dept is lucky to have Ali! More
I went there for a 2008 Nissan Sentra. At first the buying experience was nice, process was a bit long, especially with me putting down 20% with a decent credit score, but the sales person and certainl buying experience was nice, process was a bit long, especially with me putting down 20% with a decent credit score, but the sales person and certainly finance manager appeared to be nice. Turns out they didnt thoroughly inspect the vehicle and when I went in for a service appointment during the 30day warranty for them to fix the issue with the car not starting, they tried to convince me to wait until my car's warranty kicked in. Also, as we were wrapping up the sale and I am on my 19th hour between work and buying the car, they tell me about some minor cosmetic issues that was noticeable once they brought the car into the garage for cleaning. I then asked them to fix (too late, but we'll write a voucher for it to be fixed). None of this was ever done after a few attempts. I do assume some responsibility for accepting this mess as a consumer, but you live and you learn. I hope no one as vulnerable and new to the car buying process as I was will ever be taken advantage of by them. Obviously as a consumer, you should do your homework, but you should also expect these businesses to honor their commitments. I am now in the process of getting a new nissan after dealing with the headache of this lemon they sold me. PS I took the car for 60K service to Koons and they pointed out that this car should and would have never passed their inspections. More
Ali was extremely helpful when I had my car serviced recently. His charming personality and humor make what could be a very stressful situation much more bearable. He really cares about his customers recently. His charming personality and humor make what could be a very stressful situation much more bearable. He really cares about his customers and their cars. Ali is definitely a bright light in the Service Department at Darcars. More
Mr. Ali's excellent service has created a new standard for the car industry as a whole. He cares for EVERY SINGLE customer with a personal determination to see them safe on the road, pleased with the serv for the car industry as a whole. He cares for EVERY SINGLE customer with a personal determination to see them safe on the road, pleased with the service they've received, and happy that they've met someone at the dealership who cares so much about them. He is a wonderful man, whose kindheartedness overflows into his service to customers. He is patient and takes the time to explain to customers what's wrwong with their vehicle and how he can help them fix it. Knowing that Mr. Ali is always available to assist me with any car need I have relieves me of so much stress. He is a GEM to Volkswagen and to every customer that has the pleasure of meeting him! -Jasmin J. More
I didn't have any intention on buy a vehicle the day we visited the dealership. I just wanted to test drive the new 2012 Beetle. But the sales team were so helpful and nice and they were going to pay off m visited the dealership. I just wanted to test drive the new 2012 Beetle. But the sales team were so helpful and nice and they were going to pay off my trade, I couldnt resist! John, Jennifer and Kenneth were great to work with! More
MR ALI ALWAYS GOES THE EXTRA MILE TO MEET OUR NEEDS. HE HAS A GREAT PERSONALITY AND HE'S ALWAYS FUNNY AND IN A GOOD MOOD. TAKING YOUR CAR TO A DEALERSHIP FOR SERVICE CAN BE A HASSLE BUT THANKS TO HIM IT' HAS A GREAT PERSONALITY AND HE'S ALWAYS FUNNY AND IN A GOOD MOOD. TAKING YOUR CAR TO A DEALERSHIP FOR SERVICE CAN BE A HASSLE BUT THANKS TO HIM IT'S ALWAYS A PLEASANT EXPERIENCE FOR US. THANK YOU,MR ALI, FOR CARING!!!!! More
When I went to the dealer I was expecting to pay a whole lot more than I did. The customer service given by Mr. Basma was very professional and I couldn't have asked for better customer service. He made sur lot more than I did. The customer service given by Mr. Basma was very professional and I couldn't have asked for better customer service. He made sure I had a car to drive while mine was being worked on. I definitely would recommend this service station for any Volkswagon. Ryisha Cook More
Great, no hassle service. I had two recalls and a warranty covered part taken care of at no cost to me. Great customer service! I would go here again. warranty covered part taken care of at no cost to me. Great customer service! I would go here again. More