DARCARS Nissan College Park
College Park, MD
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Mr. Ali is very pleasant and has great customer service skills. I am a female who definitely does not know alot about cars and he makes sure he breaks everything down to me so that I can understand. I do n skills. I am a female who definitely does not know alot about cars and he makes sure he breaks everything down to me so that I can understand. I do not want to see anyone else in Darcars except Mr. Ali because I truly feels that he cares about his customers and wants to give them the best deal and service possible. He always has a smile on his face when I come to get work done on my car which makes me feel better about coming to get work done on my vehicle. I truly appreciate Mr. Ali and hopes he stays around for a long time. More
Because of consistent high quality customer service by Mr. Ali Basma I have been servicing my daughter's 2001 jetta and my wife's jetta TDI for approximately 6 years and Mr. Basma has always been courte Mr. Ali Basma I have been servicing my daughter's 2001 jetta and my wife's jetta TDI for approximately 6 years and Mr. Basma has always been courteous and helpful. There have been times when I had to deal with the Extended Warranty Ins. Co., and he has negotiated on my behalf to ensure that they cover all the relevant expenses. I have also observed him in his dealing with others, and he has consistently displayed a caring and helpful attitude to his clients. He is clearly an ASSET to your dealership!! More
Every Three months I can't wait to take my car to Darcars for service.I always head to Ali Basma.He knows my car more than I do.I rely on him a 100% cause I don't know much about mechanic.He always take good for service.I always head to Ali Basma.He knows my car more than I do.I rely on him a 100% cause I don't know much about mechanic.He always take good care of my car and I always leave happy, knowing that all my present and future car problems have been solved . Ali delivers the best customer service !!!He patient,nice and always welcome me with a smile, as if I was someone special.I appreciate him very much. Keep up the good work Ali!!!! Oulimata Toure More
Ali made my experience at this dealer great!!! He explains everything that I have to service and future services. My visits are always quick and easy. The wait time is extremely short, which works we explains everything that I have to service and future services. My visits are always quick and easy. The wait time is extremely short, which works well with my busy schedule. The staff here is always nice! I recommend this dealer to all my friends! More
I have worked with both Kevin and Ali on my last two cars. My 2008 Nissan Altima and my 2011 Nissan Altima and every time I come in there with a concern or issue, I am given the upmost customer service. cars. My 2008 Nissan Altima and my 2011 Nissan Altima and every time I come in there with a concern or issue, I am given the upmost customer service. They take the time to listen and understand my problem. Both these guys are exceptional! They treat me as if I am a friend, not just a customer. More
I was given excellent service. Every step was explained to me, when I did not understand something it was patiently broken down so that I understood. They were courteous, patient, professional and thoroug to me, when I did not understand something it was patiently broken down so that I understood. They were courteous, patient, professional and thorough. I did not feel like I was being rushed or railroaded into making a purchase. They were very accomodating. They worked with me to give me what I wanted and I was able to stay within my means. I am very satisfied with my expereince with this dealership, the staff and my new car. More
We enjoyed our experience with DARCARS Nissan VW College Park and I would recommend this dealership to everyone. The staff, especially John and Jennifer were very helpful and friendly. John (sales manager Park and I would recommend this dealership to everyone. The staff, especially John and Jennifer were very helpful and friendly. John (sales manager) was very knowledgeable, professional, and I liked the fact that I never felt pushed when making a decision. They try really hard to please their customers so I appreciate their effort and willingness to take an extra mile to make us happy. And I can say I am 100% happy with my new VW Tiguan and with the price I paid for it. Darcars Nissan VW Coolege Park provided an excellent customer service and a friendly atmosphere and I am excited to go back there for the car service! More
It took a little longer than expected however the sales manager(John) was very accommodating, friendly, and sincere (all of which are very unique qualities for a salesman). I would definitely purchase anot manager(John) was very accommodating, friendly, and sincere (all of which are very unique qualities for a salesman). I would definitely purchase another vehicle from Darcars in the near future. Their prices were a lot lower than their competition. More
It was a pleasure working with Alli regarding my car issues. He was able to explain to me everything that was wrong but also explained how it could be resolved. No matter what the issue was he reassured issues. He was able to explain to me everything that was wrong but also explained how it could be resolved. No matter what the issue was he reassured me that it would be taking care of calming my fears. Thanks again Alli! More
I could not have run into more friendlier gentlemen. They were so helpful and kind and willing to do whatever possible to make sure I was happy with their service. Thank you so much! I would recommend this d were so helpful and kind and willing to do whatever possible to make sure I was happy with their service. Thank you so much! I would recommend this dealership to anyone in the area. You will not receive better service anywhere else. More